Vatican Museums and Sistine Chapel Tour with official Local Guide

After having a previous tour cancel last minute we searched and found this tour. We were told to arrive 15 minutes before the tour start time and did so but then had to wait another 30 minutes for our tour guide to arrive. We ended up being 30 minutes late to when we were supposed to arrive at the museum. The tour guide we had told us he spoke very simple English and it was very difficult to understand him. He was asked to slow down so people could understand him better and did for about 30 seconds and then went on speaking very quickly. We rushed through most of the museum and when we got to the Sistine Chapel the guide left us on our own and did no further explanations. The tour was meant to be 2 hours and we only got 1.5 hours. Also, since we arrived late to the museum we were ushered out by the staff due to the museum closing and only had about 10 minutes to look at the Sistine Chapel. This was definitely not worth the cost of the ticket since we felt we would have had a much more enjoyable time doing it ourselves with an audio guide rather than this tour guide. I would not recommend people book this as the tour company took no accountability to their errors and did not promise what was originally included in the booking

The tour was scheduled for 5:00 PM, but because of the long wait for the security check, there was very little time left to actually be inside the museum. The museum closes at 8:00 PM, which means that by 7:45 PM visitors are already asked to leave. The guide kept us outside in the dark for a long time, standing in front of signs explaining the paintings of the Sistine Chapel, but it was impossible to see anything in the dark. We were supposed to receive headsets, but we never got them. Overall, the level of service was very poor. We were extremely disappointed, especially since this was supposed to be a VIP tour.

They let ua book a Vatican tour when they should have known the Vatican was closed that day. We showed up at the meeting point and no one was there. Spent 35 euro for a taxi to get to and from the meeting spot for nothing. Waiting for a refund after a frustrating chat on WhatsApp trying to figure out what was going on.

It was awful experience, we waited in a long queue and then the entry was closed, we couldnot enter and lost our 3 hours waitung for tour to start and tgen the queue. They just roll the dice - you prefer to stand in queue on your own. Its not worth to pay extra lots of money in absolutely nothing. The probability to enter is absolutely the same as you domt buy this tour, they propose no value at all in terms of entry, even worse, they make u wait and lose your time which you could apend in line more effectively.

The experience was unacceptable, marred by significant delays, a failure to deliver on promised services, and appalling conduct from your staff. We were instructed to arrive at 17:00. Upon arrival, we were immediately told to leave and return at 17:30, with the explanation that "people are normally late." This initial instruction resulted in a 30-minute delay before the tour was even meant to begin. Upon returning at 17:30, we were forced to wait an additional 30 minutes before finally leaving for the Vatican. In total, we experienced a one-hour wait (from 17:00 to 18:00) without any adequate explanation or apology for the delay. Upon reaching the Vatican, the tour failed entirely to deliver the promised "NO LINES" service. We were forced to wait in line for another 30 minutes to gain entry. In summary, the booking was scheduled to begin at 17:00, yet we only entered the Vatican approximately two hours later. This two-hour wait is completely unacceptable for a pre-booked

Our guide told us the story of Vatican and Michelangelo and of course Jesus in a fascinating way that I felt a need to dive into his art and that part of history! I was in Rome only for 2 days and I was lucky that I could find a ticket for the best team, believe me the guy studies the church's history and history of religion, you'll learn so much more than just observing the art!

We always do the latest tour we can at the Vatican Cooler and less people Paulo was a great guide and very knowledgeable on all aspects of the tour We’lll be back !!

5 Star ⭐ Vatican museum tour The best way to go Vatican museum and Sistine chapel skip the line with guided tour no waiting line service was good tour guide was excellent everything was on time ticket with guided and very friendly atmosphere We loved

one of the best experience with this tour group and guide, best way to book you ticket and tour with them , easy and faith able .

The tour was ok, but when we got to the location to check-in they didn't have our information which was a little alarming. The guide spoke English, but very quickly, so with the accent it was hard to catch what he was saying at times. He also didn't explain the tour very well, so many people had to ask him if we were actually going to the Sistine Chapel. Two people left the group early, which was fine, but then the guide kept complaining that now he had to pay for the headsets. It just didn't feel very professional. I would choose a different tour group next time.