istanbul airport transfer
Description
Fabulous Travel is offical Travel Agency and our private airport transfer is making with new model vip vehicle , just should be share with us your flight details. At the airport you can ask your options with our vip vehicles and we offer your hotel in a safe and comfortable way. You can benefit from free internet service in our vehicles during the trip and enjoy your journey. Don’t worry about early or late arrivals, this service is available 24/7. Upon arrival present this voucher to your driver and you’re on your way! Our price is the total price for 1 to 7 people. we transfer to sultanahmet area , fatih area , aksaray area , yenikapi area , eminonu area , sirkeci area, laleli area,beyazit area,topkapi area all hotels
Tour Options
Highlights
What's included
Pickup Locations & Times
With this private transfer your driver will be waiting at the airport just for you. Then, you will take a leisurely ride directly to your Istanbul hotel avoiding any hassles. Available from either istanbul airport. Istanbul airport meeting details ; After collecting your luggage, please exit gate 13, our welcome team will be waiting for you there Your name will be on the welcome board. If you do not see your name, please reach the SR 25 board or call the operation number.
Traveller Ratings
Important Information
- Public transportation options are available nearby
- Suitable for all physical fitness levels
Reviews(43)
The drivers showed up right on time, actually a bit early, which was awesome. They messaged me when they were on the way, which I really appreciated. One of the vans was super nice, with brown leather seats and little stars on the roof. Really cool touch. The other vehicles were also clean and in great shape. All the drivers were friendly and polite. There was a bit of a language barrier, but Google Translate made it easy to figure things out. Overall, I’m really happy with the service and will definitely book with them again next time I’m in Istanbul.
They were on times and waiting for me outside when I arrived. They had videos where to looked for them when arriving which was very helpful as new comers to Istanbul for the first times.
Great experience with a knowledgeable and kind driver who got me safely to my hotel. I would highly recommend this transfer
The driver dropped us off an 8 minute walk from the hotel without warning due to traffic but pointed us in the wrong direction which was not helpful given we had large suitcases to navigate through traffic filled streets.
Dear guest, we would like to express our sincere regret for the bad experience you had and apologize for this situation. However, Istanbul is a historical city with narrow streets and unfortunately the hotel you were staying in was located on a street closed to vehicles. For this reason, no vehicles were allowed to enter, so our driver dropped you off at the closest point to your hotel and tried to help you reach the hotel. However, we would be happy to host you at a discounted rate next time to compensate for this situation. With our sincerest wishes
the driver was ok to wait for me when I was a bit late although when I was out of airport he did not want to pick me because he said I was a bit late and wanted to charge me again the same amount to pick me and drive me to the hotel. Very bad service and treatment. finally had to pay again to a taxi driver to take me to the hotel.
Dear guest, we are sorry for this situation you have experienced, but as the welcome procedure is clearly stated in viator, we are waiting for you at the specified meeting point for up to 2 hours after the plane landing time. But we couldn't reach you for 2 hours and you didn't come to the designated meeting point and your reservation went into no show status. If you had contacted us or come to the meeting point, we could have provided your transfer without any fee, but you went by taxi without informing us. We hope we can host you next time
Booked transfer on the day or arrival with no problems. All as described, just need to remember to get out through exit 14, where guys were already waiting for us, even though the fight was delayed. Good staff!
Driver was great but did not speak English at all. Long wait at the airport…. Not sure how the bookings are handled. Felt like my booking was sold to a private company or person…. Not a company car/ van.
Your reservation came directly to our company via viator and it was made with our vehicle and our driver who works for us. Your transfer was made exclusively for you. After meeting with our welcome team regarding the waiting issue, the time you get on your vehicle is 5 minutes in total and it is quite normal since Istanbul airport is very big.
When we arrived at airport exit, we were expecting to see a driver holding up a sign with our name, per the initial instructions we received. That did not happen. We texted the company and we were asked to walk to end of terminal to specific exit with all our bags and wait outside in the HEAT (it was about 38° or 40°) for about 20-25 minutes. We almost jumped in a taxi that was nearby because we had to wait so long. Then they escorted us to a different spot in the airport garage and waited another 10 minutes for our van. Once the van arrived, it was such a relief. The ride to our hotel was nice and relaxing after a long travel day, it was nice to finally sit in air conditioning.
We waited where they told us , and although there was guys sitting in vans none of them came out to see if we were their customers, they said they waited an hour ! So did we! And we took a taxi instead, it was cheaper, now they won’t refund, they are scammers do not use
dear guest It has been determined that we do not comply with the welcome protocol specified in the statement. This is entirely your fault. We state in our product description in viator that we have a welcoming team at the airport and that the guest should go to the board that says sr25 at the entrance 14. exit gate. and just tell our staff your name there. Then our welcoming staff will call the car from the parking lot to pick up the guest and the guest will get in the car. The welcome team and vehicle were ready at the flight landing time specified in the reservation details, but the guest number specified in the system could not be reached and did not come to the meeting point. Despite repeated calls, we could not reach the guest. also did not communicate with us through viator. If requested, we can provide our guest call records and GPS records of our vehicle as evidence.
Complicate to find them on our arrival I sent a lot of messages no reply is not indicate what exit will have to find them faulty that we ask a taxi to our managers or they have the drivers book by internet is once returned on site no sign with the name nothing we asked several people for them to find us the company concerned!!!
