Xel ha All Inclusive
Description
Visit Xel-Ha, an amazing natural wonder, where the crystalline river makes for a great snorkel spot, and the paths through the jungle impress anyone daring to take a peek into its lush biodiversity. The perfect place for nature lovers! Enjoy different attractions such as The Meliponary, the Plant Nursery and Children's World. Go for a peaceful hike through the jungle gardens or snorkel with beautiful colorful fish in the river, the cenotes and the beautiful cove. You will have access to resting areas with hammock and beach chairs, lifejackets, floating tubes, bicycles and snorkel gear. This tour is your opportunity to discover the huge variety of marine species and the Mayan jungle in a day full of adventure and aquatic activities, while treating yourself to a continental breakfast, buffet lunch and domestic open bar.
Tour Options
Itinerary
Explore the river, the caves and lagoons, truly a fascinating snorkel paradise! Venture into the jungle and be amazed by the diversity of wildlife found in this fantastic nature park, the ideal place for nature lovers! This pass offers you All-Inclusive access to the park, with unlimited drinks, domestic open bar, delicious appetizers served all day and the buffet lunch. Take advantage of Children's World area, and discover the Meliponary and the Plant Nursery. Make sure to go on a stroll through the gardens and forest paths. You can also swim with incredible marine animals thanks to the unlimited snorkeling in the river and cove. Plus, enjoy the panoramic view from atop the Scenic Lighthouse. You will have access to lounge chairs, hammocks and resting areas; as well as life jackets, pool floats and bicycles, snorkel equipment and a snorkel tube for you to take home! You will also find lockers, changing rooms and showers on site. The park has Wi-Fi, ATMs and shops.
Highlights
What's included
Pickup Locations & Times
Children under 4 years old have a free pass but cannot be guaranteed a seat on the transport; please advise if you are travelling with infants at booking. Transportation included only from/to centrally located Hotels in the cancun area. If you’re staying in a different area, an extra fee may apply
Traveller Ratings
Important Information
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Infants are required to sit on an adult’s lap
- Not recommended for travelers with poor cardiovascular health
- Travelers should have at least a moderate level of physical fitness
- Wear comfortable beach clothing, sandals or water shoes, swimsuit, sunglasses and cap or hat. Bring a change of clothes, biodegradable sunscreen and insect repellant, and extra money for photos, souvenirs or optional activities. Some activities have age and medical restrictions. Child price applies between 5 – 11 years old, but must show official ID. Children under 4 years old have a free pass but cannot be guaranteed a seat on the transport; please advise if you are travelling with infants at booking. Other activities are available at an extra cost (snorkel tour, swim with dolphins, spa treatments, Snuba, shark interaction, among others) From some hotels, transportation is not included on Sundays; please contact your NexusTours representative.
- Transportation included only from/to centrally located Hotels in the Cancun area. If you’re staying in a different area, an extra fee may apply
- It is of the utmost importance that you provide your complete Hotel/Cruise details at the time of booking. Without this information, we will not be able to confirm your reservation. If this is the case, please contact us immediately to reconfirm your reservation
Reviews(141)
Xel-Ha was a great experience- snorkeling equipment provided but bring your own as what they provided to me did not work- was broken and only found out, in the water- It's very pricey so be ware before you buy. It's a nice place to spend the day=- food and drinks included in the inclusive package.
Lamentamos mucho que haya recibido un servicio por debajo de lo esperado. Desafortunadamente, varios prestadores de actividades en Cancún han reportado pagos pendientes por parte de Nexus, situación que ha provocado que algunos operadores reduzcan o suspendan su colaboración con la empresa. Esto puede traducirse en menos opciones disponibles, cambios de último momento y una disminución en la calidad del servicio ofrecido al cliente. Esperamos que Nexus atienda sus compromisos con los proveedores y, sobre todo, que dé una solución directa y adecuada a las personas afectadas. Alejandro Vazquez – Senior Director of Customer Success. NexusTours.
Ramos and Raul were top notch tour guides. They were informative, friendly, and humorous. Jesus made sure that we had a safe and comfortable drive!
Thank you for sharing your wonderful feedback! We’re thrilled that you had such an enjoyable experience with NexusTours. Providing excellent service is always our top priority, and we hope to have the opportunity to welcome you back again soon! Alejandro Vazquez - Senior Director of Customer Success
Xel ha comes with a lot of experiences to do but at a price. I started off with the dolphin encounter being able to touch a dolphin was great. Then after that you can see the whole of the park and the activities you can do. There's a range of activities from ziplines,other encounters,worlds biggest water slide and much more during the encounters you will have your own photographer and can buy the photos at the end of your time at the park or after the encounter. The photos come at a large price from £150 to £300 and the encounters can be up to £100 or more. Altogether the park is a very good place for making memories and having fun.
Thank you for sharing your wonderful feedback! We’re thrilled that you had such an enjoyable experience with NexusTours. Providing excellent service is always our top priority, and we hope to have the opportunity to welcome you back again soon! Alejandro Vazquez - Senior Director of Customer Success
The park is great with snorkeling but the 'all inclusive' doesn't include everything! Snorkeling and equipment is free but the electric ones a cost. Zip lines are free but the bikes ones cost. Unlimited food and drink is good which includes ice cream. Dolphin experience was amazing but you can't take your own photos and the cost of the photos at the end was extortionate and put a dampener on the experience at 200 dollors being the cheapest package after bartering. There is enough to keep you entertained all day but be prepared to spend.
Thank you for sharing your detailed feedback with us. We’re really glad to hear you enjoyed the snorkeling, the variety of activities, and especially the dolphin experience—it’s great to know there was plenty to keep you entertained throughout the day. We also appreciate you pointing out the areas where expectations around the “all-inclusive” offering were not fully met. Your comments regarding the additional costs for certain upgraded activities, as well as the pricing and restrictions around the dolphin photos, are very valuable. We understand how this can feel frustrating and take away from an otherwise enjoyable experience. Please know that your feedback has been shared with the appropriate teams for review, as we are always looking for ways to improve transparency and overall guest satisfaction.Alejandro Vazquez – Senior Director of Customer Success. NexusTours.
A great Experience with plenty to do! The kids enjoyed it, the food was good!
We greatly appreciate your kind words! It brings us immense joy to know that you had a delightful experience with our services. Our commitment to providing exceptional experiences is at the heart of what we do. Thank you for choosing NexusTours, and we eagerly await your next visit for more unforgettable journeys! Alejandro Vazquez – Senior Director of Customer Success. NexusTours.
Mar Hernandez was very informative from Nexus. Friendly and entertaining. Thank you for setting up a great day for us!
We greatly appreciate your kind words! It brings us immense joy to know that you had a delightful experience with our services. Our commitment to providing exceptional experiences is at the heart of what we do. Thank you for choosing NexusTours, and we eagerly await your next visit for more unforgettable journeys! Alejandro Vazquez – Senior Director of Customer Success. NexusTours.
In my three visits to the Riviera Maya I always had the advice of Karelys, I highlight her honesty, clarity and the personalized attention she provides, that has made me always fully enjoy my vacation 💓 With my partner we made several parks, catamaran to Isla Mujeres, Cozumel, Rio secreto and Cenotes, all highly recommended
¡Agradecemos enormemente sus amables palabras! Nos llena de alegría saber que disfrutó de una experiencia maravillosa con nuestros servicios. Nuestro compromiso de brindar experiencias excepcionales es la esencia de nuestro trabajo. Gracias por elegir NexusTours, ¡y esperamos su próxima visita para vivir más viajes inolvidables! Alejandro Vázquez – Director Sénior de Éxito del Cliente. NexusTours.
First time I visit Mexico, it was excellent, Karelys a genius who advised us on everything, xplore fire and xel ha I loved them
¡Agradecemos enormemente sus amables palabras! Nos llena de alegría saber que disfrutó de una experiencia maravillosa con nuestros servicios. Nuestro compromiso de brindar experiencias excepcionales es la esencia de nuestro trabajo. Gracias por elegir NexusTours, ¡y esperamos su próxima visita para vivir más viajes inolvidables! Alejandro Vázquez – Director Sénior de Éxito del Cliente. NexusTours.
An amazing experience, in all aspects. We are very happy and grateful to Karelys for her wonderful attention.
¡Gracias por compartir sus maravillosos comentarios! Nos alegra mucho que haya tenido una experiencia tan agradable con NexusTours. Brindar un servicio excelente es siempre nuestra máxima prioridad, ¡y esperamos tener la oportunidad de recibirle nuevamente pronto! Alejandro Vázquez - Director Sénior de Éxito del Cliente
Very good choice to celebrate the birthday, the activities, the variety of food, good taste and the attention of the staff, made us enjoy our day in Xelha even more.
¡Gracias por compartir sus maravillosos comentarios! Nos alegra mucho que haya tenido una experiencia tan agradable con NexusTours. Brindar un servicio excelente es siempre nuestra máxima prioridad, ¡y esperamos tener la oportunidad de recibirle nuevamente pronto! Alejandro Vázquez - Director Sénior de Éxito del Cliente
