Tulum Private Tour from Cancun
Description
The best way to explore and enjoy the old mayan city by experts in history, doing this at your pick up time preference, in a private vehicle with air conditioned, skipping the line of the tickets, and looking to do all this very smooth and comfortable for you and your group. This tour will takes around 5 hrs approximately and we can customize any idea that you have in mind, We are experts around the area of Tulum, working with travelers of all over the world for the last 40 years. Feel free and welcome to contact us for any idea about this tour. In the last years Tulum become a very popular destination for many purpose, the main attraction is the archaeological site, then there are many cenotes around the area, the very populars and the not populars, another attractions are the beach clubs and restaurants around the area. We can add a stop or activity, but the admission fee, parking, extra time are not include. Additional hr is $40 usd each hr out side of our tour program
Tour Options
Itinerary
One of the most beautiful mayan cities, because of the location by the Caribbean sea, an old mayan sea port for trading and ceremonial place. We'll provide a tour guide with the highlight of the history around 1 hr and then give you free time by your self, in order that you have the chance to get your personal pictures, and exploration. The time for explore this mayan city could be something very short or a large exploration all this depending of your preferences. By park regulations, it is not allowed to bring disposable plastic bottles, food, or snacks. You can only enter with non-disposable water bottles.
Highlights
What's included
Pickup Locations & Times
We'll do the pick up of you from any Resort, hotel, guest home or airbnb from the Cancun area. Please in case you don't be able to select your location, just write this in the notes of your booking
Traveller Ratings
Important Information
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
Reviews(33)
Awesome great experience. We added on a cenote and he took us to an awesome one Jonathan was spectacular
Gabriel was terrific. we changed the scope of the trip to include Cenote enroute- no problem! Needed to stay on a tight schedule- no problem, he adapted the ruins tour to exactly the depth of experience the group wanted. The Cenote he recommended was not crowded. His depth of local knowledge and Mayan culture exceeded expectations. All that and a genuine warm personality!
Hi John, Thank you very much for your kind review! We’re delighted to hear that you had such a great experience with Gabriel. He is truly passionate about what he does, and it’s wonderful to know that his flexibility, knowledge, and warm personality made a positive impact on your day. Customizing each tour to match our guests’ preferences — whether it’s adding a cenote stop, adjusting the pace, or tailoring the level of detail at Tulum Archaeological Site — is exactly what we aim to deliver. I’m especially glad to hear that the cenote recommendation worked out well and helped you avoid the crowds. We truly appreciate you choosing us and hope to have the pleasure of welcoming you again on your next visit. Warm regards, Nefi Make Your Own Tour
We had an absolutely fantastic experience on our Tulum tour with Gabriel. He arrived right on time, the car was extremely comfortable, and the entire outing felt smooth and well organized. At the ruins, Gabriel was a terrific guide—knowledgeable, engaging, and full of both history and great stories. He even shared different theories about how the Mayans came to settle in the area, which made the tour even more fascinating. Our teenage son was completely drawn in, which says a lot! The length of the tour was perfect as well; we were back at the resort in time for lunch and a relaxing afternoon in the sun. A truly five‑star experience. Highly recommend. One quick note - as other reviews have noted, you cannot bring plastic water bottles in, so bring your own. The tour description says water is included, but given the newer restrictions, it's not. (There is a convenience store across the street from the park entrance if you need some!)
Thank you very much for your wonderful and detailed review. We are truly delighted to hear that your Tulum experience with Gabriel was such a success. Punctuality, comfort, and smooth organization are standards we take very seriously, and it is rewarding to know that everything flowed perfectly for you. Gabriel will be especially pleased to hear that his explanations, historical insights, and the different theories he shared made the visit even more engaging — and that your teenage son was completely drawn in. That is one of the greatest compliments a guide can receive. We also appreciate your helpful note regarding the plastic bottle restrictions. You are absolutely correct — due to updated regulations at the archaeological site, single-use plastic bottles are no longer permitted inside. We continuously adapt to these changing policies to ensure compliance while maintaining the best possible experience for our guests. Thank you again for your recommendation and for choosing us. It would be our pleasure to welcome you back on your next visit to Mexico. Warm regards.
Tulum and the cenote was great. Our guide Miguel was very knowledgeable and friendly.
Thank you very much for your wonderful review. We are delighted to hear that you had a great day exploring Tulum and the cenote. It is always our goal to combine beautiful locations with knowledgeable and friendly guidance to create a memorable experience. Miguel will be very happy to know that his expertise and warm approach made a positive impact on your visit. We truly appreciate your trust in us and hope to have the pleasure of welcoming you again on your next trip to Mexico. Warm regards,
Excellent tour guide with extensive knowledge about the site. Be warned, the site itself has very, very long lines. You need to pay for 3 tix to get in, yes 3 different tix, and they are not cheap, for a quick 30min excursion to see the sites. The tour guide was great, and stood in line for us. I would not recommend visiting this site, but if you must see it, use this company!
Thank you very much for taking the time to share your experience and for your kind words about our tour guide. You are absolutely right in pointing out that the site itself can involve long lines and multiple entrance tickets. Unfortunately, these access procedures and fees are established by the site administration and are completely outside the control of tour operators and guides. During busy periods, this can indeed affect the overall visitor experience. That said, one of our main goals as a company is precisely to help our guests navigate these challenges as smoothly as possible. We are glad to hear that your guide assisted by standing in line on your behalf and ensuring that you were able to make the most of the limited time available at the site. We truly appreciate your honest feedback and are grateful for your recommendation. If visiting this site is part of a traveler’s plans, we agree that having a knowledgeable and proactive guide can make a significant difference. Thank you again for choosing our company, and we hope to have the opportunity to assist you on a future experience.
What a great tour! Its so nice to get away from the "hotel zone" in Cancun and see a little bit more of Mexico! Our tour guide (Jonathan) was very knowledgeable (even had a small binder of photos/info about the sites) and did a good job guiding us along and also giving us time to explore a bit on our own. We definitely thought it was worth the extra money to NOT be in a huge tour group on a big bus shuffling from one ruin to the next.
Thank you so much for sharing your experience! We’re thrilled to hear that Jonathan made your tour both informative and enjoyable. It’s wonderful that you appreciated the balance between guided exploration and free time, as well as the comfort of a private experience away from the large groups. We truly believe that exploring Mexico this way makes the journey even more special. We’re grateful for your recommendation and hope to welcome you back for another adventure soon! Warm regards, Nefi
Tulum was beautiful however it rained no stormed the entire time. The other tour companies were prepared with umbrellas and raincoats our company wasn’t. We cut our tour short. When we suggested an alternative on the way back to our resort our driver talked us out of it. I got the feeling that he had something else that he wanted to do.
Dear Angela..., Thank you for sharing your experience — we truly appreciate your feedback. However, after carefully reviewing our tour records, we couldn’t find any tour to Tulum last week under your name or with the described weather conditions. All our recent tours to Tulum were conducted under sunny weather, and when rain is expected, we always provide umbrellas and make every effort to ensure our guests are comfortable and prepared. We’d love to learn more and clarify what may have happened. It’s possible there was a mix-up with a different provider. If you believe you did book with us, please feel free to share your booking details so we can investigate further and make things right. Warm regards,
Our guide was fantastic. Accommodated us with all of our stops and waited patiently for us. He was extremely thorough with his knowledge and surroundings and very professional. We'll definitely use this guide again.
Thank you so much for your wonderful review! We’re glad to hear you enjoyed your custom tour experience and that our guide was able to accommodate your schedule while providing insightful and professional service. Flexibility and attention to detail are always our priorities, and it means a lot to know we met your expectations. We’d be honored to welcome you again on your next visit — thank you for trusting us! Warm regards, Make Your Own Tour & the Team
Gabriel was an excellent tour guide! He had the perfect balance - pleasant and friendly without too much discourse on the 1.5 hour ride each way (we stayed just outside of Cancun) so we could relax during the drive, yet very knowledgeable and conversational during the 1.5 hour tour of the ruins, which for family was the perfect amount of time to absorb as much information as possible in the humid weather. We’ve traveled the world and have been on many tours, and not all guides can get this balance right… but Gabriel definitely did! I’d recommend this tour for anyone traveling to Tulum.
Thank you so much for your thoughtful and detailed review! We're so glad to hear that Gabriel struck the perfect balance to make your Tulum experience both relaxing and enriching. He truly has a gift for adapting to each group’s pace and interests, and your kind words will mean a lot to him. It’s an honor to hear this feedback from such well-traveled guests — we truly appreciate your recommendation and hope to welcome you again on a future adventure! Warm regards Make Your Own Tour & the Team
We had an awesome time on our tour! It was great to have a personal guide who would go at our pace as a multigenerational family group. He shared interesting history along the tour and funny jokes on the car ride. We had a choice of what we wanted to see and how long we wanted to stay, and we could slow things down when some of our party needed to. It was so helpful to have our ride just waiting when we were ready to move on to the next sites - and we went places I couldn’t find on any other tour package! Thank you, Nefi, for a wonderful experience!
Dear client Thank you so much for your kind words! We're thrilled to hear that you and your family had an amazing time on your tour. Providing a personalized experience that suits all ages and paces is something we truly value, and we're glad Nefi made your journey both fun and insightful. It’s great to know you enjoyed the flexibility and the unique spots we visited! We appreciate you choosing us for your adventure and hope to welcome you again for another unforgettable experience. Best regards,
