Sorrento and Positano: Amalfi Coast Luxury Private Tour from Rome

Good morning, for the sake of fairness we wanted to spare ourselves comments on your behavior, but since you had the courage to write, we will gladly answer you. We respect all our guests and it is a pleasure to offer our best, at least we try in every sense. First of all, the chosen tour includes an English-speaking driver but not a tour guide as you expected, the driver can only give general, orientation and important information about the cities, all this is detailed at the time of booking. The day before yesterday when you arrived in Sorrento with Alessandro as a driver, you parked together (less than 100 meters) from the main square: Piazza Tasso, then Alessandro walked you to the square and explained where you can go to visit (pedestrian areas), the main shopping and souvenir street, the Cathedral, the tourist port, which start from Piazza Tasso (just go forward and back and you return to the square), this large square is the center of the city and offers a beautiful view towards the sea, also the day before yesterday there was a 20 meter high Christmas tree beautifully decorated; finally Alessandro gave you directions and told you twice (the first time was at the parking lot: after the visit we'll see each other here, I'll wait for you here at the parking lot), go and go back to the square and then go to the parking lot, I'll wait for you there thanks!. So it's impossible to get lost and not know how to get back but the worst is not remembering the meeting point at 12.00, nothing out of this world, it was a very simple thing, something like this has never happened in more than 23 years but not even with guests who don't speak a word of English. At 12.17 and 12.40 Alessandro (after much thought) went to the square to look for you and you were not there, and around 12.45 we started calling you from our office and also Alessandro from his cell phone, and here too we found another "curiosity": while you were talking to Alessandro you were not able to give precise directions to be helped and Alessandro could not come and look for you at random because the situation would have become even more complicated (it was time to think in the best way to resolve), then Alessandro asked you to pass the phone to anyone to ask for precise information about your location and here was the surprise: The girl at the shop told Alessandro that Piazza Tasso was 50 meters away and that from that point you could clearly see the square (incredible, you just had to take 2 steps and stretch your neck) so it was very simple to get back to the parking lot, even though you called Alessandro 2 more times to tell her that you did not remember anything and consequently you could not find the way back, at that point point Alessandro went to Piazza Tasso (less than 100 meters) to meet you and found you at the beginning of the parking lot, 50 meters from the meeting point, absurd! in practice 1 hour later. Sorrento is not Rome, Paris or New York, the center of the city of Sorrento is a small neighborhood, full of small shops and restaurants, where on one side there is the sea and on the other side the houses, and in the month of November (low season) there are few people, it is very easy to explore. You dear customers are adults but Alessandro saw you in excellent physical shape, unbelievable that you are very distracted to the point of having lost all orientation in a small city. I must say that, in the office already at the time of booking we noticed some "uncertainty" because you booked and canceled 2/3 times the same tour for the same day, that the day before the tour we did not know if the reservation was still active or not? we had to call Viator to ask for information and confirmation. Greetings

Dearest Mr. Joseph, it was a real pleasure to spend a day together on the Amalfi Coast. Thank you for your kindness and participation! You are a wonderful family and what about your mother?! she is an angel... Until next time, we are here at your disposal. Alessandro F. Alessandro F.