Snorkel, ATV, Zipline and Cenote Adventure from Cancun
Description
Dare to break free from the wild energy of Cancun and plunge into a 7-hour odyssey packed with adrenaline and unforgettable thrills! Command your own speed boat as you slice through turquoise waters, then plunge beneath the waves to snorkel among the dazzling coral reefs near Puerto Morelos, where a kaleidoscope of marine life awaits. But the adventure doesn't stop at sea - your journey continues as our rugged transport whisks you deep into the heart of the jungle along La Ruta de los Cenotes. Feel the rush as you rev up an ATV and tear through the jungle circuit, then soar through the treetops on ziplines, conquer the Spider Web, brave the Hanging Bridge, and dive into the mystical waters of the Interactive Cenote. Before your triumphant return to Cancun, refuel with a hearty lunch, reliving the day's epic escapades. Get ready to unleash your inner explorer on this action-packed adventure!
Tour Options
Highlights
What's included
Pickup Locations & Times
If you are at a Vacations Rental or AirBnB ( Downtown Cancun) , the pick up location is at the Hotel Oasis Smart located in the downtown area (Av Tulum 13-14, capilla ecumenica, 22, 77500 Cancún, Q.R., Mexico).
Traveller Ratings
Important Information
- Infants are required to sit on an adult’s lap
- Not recommended for travelers with poor cardiovascular health
- Travelers should have at least a moderate level of physical fitness
- Price of the tour is for a shared ATV. Individual ATVs are available for an additional cost of $30usd, you can pay directly at the park
- It is recommended to bring some energy bars or snacks ( the tour is too extreme and the box lunch is provided at the end of all the activities to avoid someone getting seasick,dizzy or with stomach ache)
- Operates in all weather conditions, please dress appropriately
- Important note, on some occasions the Port Captain closes the navigation due to strong winds and currents on the ocean. If this happens, instead of doing the Jungle Tour, you'll proceed to the Lagoon Tour because welfare and safety comes first for our passengers
Reviews(42)
I don’t normally leave negative reviews but this felt frustrating. But this was infuriating. we had the excursion starting at 10am and we didn’t get “lunch” until 5:30pm. The more concerning thing is our transportation dropped us off on the side of the road and passed our hotel and refused to turn around and drop us off. After walking to sea life adventures they were closed and didn’t have transportation for us so we had to call an Uber back to our hotel.
With all the respect that you deserve from me and according to what has already been investigated, I think that the most frustrating thing for you was that I rejected your refund, since you did the complete activity in a full day and you wanted the whole money to be returned. because the driver made the mistake of leaving you at the Marina and not at your hotel, My big huge question ¿why you did not contacte me? If you have been in communication with me via WhatsApp all these time asking me about the chaco sandals and about the times how come just yesterday the day of your activity and right on the spot of the situation you had , ¿why did you not communicate with me? I sent you a message to ask you and you saw my message but until today you hasn't answered me. You called and Uber and you couldnt call me? Im always available any time that is my job. Now the food part, if you read the description, is very very clear and says the following: Additional info: It is recommended to bring some energy bars or snacks (the tour is too extreme and the box lunch is provided at the end of all the activities to avoid someone getting sick, dizzy or with stomach ache) Read more about Snorkel, ATV, Zipline and Cenote Adventure from Cancun - https://www.viator.com/tours/Cancun/JUNGLE-ADVENTURE-ECO-SNORKELING/d631-33865P1?mcid=56757 And for the record, and for you future clients, that take the time to read reviews. They are being offered a full refund of what they paid for your Uber. because it is the right thing to do. The driver made a mistake of not reaching the passengers at the doors of the hotel (he is already being disciplined and will be suspended for the time being. for this situtation) But the driver would never put the life of a passenger in danger. the security guards at the marina were there and talked to them until the uber came for them.
Overall, I will give a 3 star to our experience. It would have been a 0 or 1 if not for the ziplines and Cenote experience. I would give 0 to snorkeling experience, a 4 star to speed boat experience, a 3 star to ATV and 5 star to ziplines, and a 4 start to Cenote experience. A van picked us up from the hotel. They were almost 1 and half hrs late (apparently Van broke down)l. Then they rushed us at the snorkeling place. They didn’t give us enough time in the water. For first time snorkelers, this is not something you should do. The guide was not in the water and didn’t watch out for us at all. We were literally on our own. One of our friends panicked in the water and called out for help, the guide didn’t even move. He threw his hands up and said “not my problem”. Safety wise, I would Give them a 0 for this. 2 of us got bruises on our arms when the guide pulled us out of water onto the boat without telling us what he was doing. After snorkeling, we were taken in a van to the ATV/Zipline place. ATV experience was okay, some vehicles were not in good condition but overall experience was not bad. Zipline guy was awesome, he made it fun. At the end , home made empanadas were the highlight!! Be prepared, due to extreme activities, they don’t provide lunch until all activities are done. We had lunch at 5:00.
Over all .... you wrote this will only to discredit a tour that has been on the web for 6 years!. that has more than 15 employees working together to bring money to their homes and families and work to do the best HUMANLY POSSIBLE every day days of their lives so that our passengers have the best day of their lives? My God have life and enjoy every moment. You did not come to vacation, apparently you should better hire a private tour, where only you are treated as the Queen that you are and deserve.
Had a great time during all excursions. Snorkeling and speed boat was definitely the highlight as we saw many cool fish. All the workers were also very friendly and helpful. Would highly recommend.
Thank you so much for your kind comment about will let the staff know they are doing a great Job. Take care!
Overall great experience! The whole experience was definitely an adventure and we got to enjoy different parts of Mexico. The food provided is not enough, so pack some food.
Thanks for your kind comment! I know I have done the tour before, and truste me food is not enough after all the activities that is why at the time of t he confirmation letter we send a suggestion of bringing something to snack.It is recommended to bring energy bars or snacks (the tour is extreme and the food is provided at the end of all activities to prevent someone from getting seasick,dizzy or with stomach ache). Thank you for your reservation with us we appreciate your preference. We confirm that the pick-up time for your tour on Tue Mar 9, 2021 will be at :30 a.m. in the motor lobby area of the Hotel Golden Parnassus All Inclusive Resort & Spa Cancun. We suggest bringing extra clothes to change, bathing suit, towel, biodegradable sunscreen (for the activity in the sea) Tennis or water shoes (for the jungle part, the use of sandals or flip flops is prohibited in the jungle and this it's for your security) cash for souvenirs or tips. The dock fee and the Ocean National Park tax are not included and will be charged at the time of your check at $ 15 usd per person, you can pay in cash in pesos or dollars, and we also have the option if you want to pay by bank card. It is recommended to bring energy bars or snacks (the tour is extreme and the food is provided at the end of all activities to prevent someone from getting seasick,dizzy or with stomach ache) If you need any additional information about your reservation with us, do not hesitate to contact me, you can send me a text message whatsapp or write me through this email. We also want to inform you that for your safety and well-being we have the hygiene certification against Covid-19. In this way, you will be sure that we will take care of you and your family. For you to enjoy this wonderful tour. Kind Regards Monica Montiel Rivera Cancun Riviera Maya Travel Inc. Cancun Q.Roo Movil / Whatsapp + 52 9982 328443
The snorkeling was definitely the highlight of the day! Mike, our guide in the water, was awesome. We saw lots of beautiful coral and fish. The unfortunate part (and why I didn't give 5 stars) was there was an over hour wait in the hot Mexican Sun before we were taken to the next stop for zip line and ATV. The zip line was awesome (but only 4 playforms)platforms. The ATV was a bit disappointing. We had to go pretty slow and in a single file line and up and down basically 2 trails. That part wasn't worth the money, but the rest of the tour was great. Also, don't bother bringing a camera. You can't take it in the water, on the ziplines or on the ATV.
Thank you so much for your kind comment, I will let the staff know about the situation with the atvs Take care! Regards
Speed boat and snorkeling was good . We started excursion at 8. When you get to Cenotes, they won’t let you have lunch until you are done . We didn’t finish until 2. They served lunch chicken fajitas . 4 tostadas. Very small portions . Couldn’t believe they actually count 4 on each plate . We waited 2 1/2 hours for ride back to hotel. Excursion didn’t offer water . WAs fun still .
Thank you very much for your comment, we appreciate very much that you value our work on the speed boats I will make sure to find out what happend with the food since on my understanding they serve a good portion Take care and be safe!
Speed boats were a hassle and kept needing water pumped out. Ziplines and atv were alright. Atv is through a small course and takes about 20 minutes. The cenote was gross with nasty water and painful limestone. It was nice doing all activities in one day, but for the price I wouldn't do it again.
First of all the speed boats move with gasoline, never with water. The ATV circuit must have seemed short, but we reiterate that we have just passed Hurricane Grace, and there were still some parts that could not be passed and for your safety it was better to take them through a safer circuit. The cenotes part , there are different colors, there are greens, there are brown and blue. There are many types of cenotes in the region, in Amazing is Green. I want to explain one thing, the entire surface of Cancun Q. Roo especially around the cenotes is made of limestone, it can hurt if you walk barefoot, so in your confirmation letter you are asked to use water shoes or tennis shoes as a suggestion . Regards
Snorkeling was an easy 5 stars. Amazing experience! Got to drive 2 passenger speed boats out to the reef and the snorkeling experience there was really awesome. Our snorkeling guide was so fun! The rest of the excursion was terrible. ATV ride was extremely short and slow. The zips lining was fine, but the cenote was very small and just full of green water. The chicken fajitas that was served were not good at all, and the portion sizes were so small. Kind of felt like we got catfished.. Consider just doing the snorkeling and doing the rest of the excursion somewhere else.
Thank you for your kind comment, we are really happy that you spend a great time at the first part of the tour. And we appreciate the feedback of the second part of the tour and I will take action on the matter of the specific points that you are letting us know. I want to tell you that at no time is there a catfished, because if that was the case, the experience with us from the beginning would have been disastrous. Personally I will see what happened, and in advance I ask for an apology, although I would have liked more if you had contacted me directly at the numbers you have to communicate with me. and fix this matter at the moment. because believe me that through tripadvisor you can not do much. as at the time it could have been done.
My friends and I had the BEST time here. The staff is so helpful, kind and funny! The experience was definitely one to remember and I would definitely do it all over again. It was definitely worth $100 and although the pictures they take costs, they do take great ones. If you debating booking, do it!
Thank you for visiting us, we are very happy that you spent a great time. We really thanks you for your kind comment.
I’d probably skip this one. Boat/snorkel was fun and was just the right amount of time. Zip line, ATV, Cenote would be a hard pass. Tour Company did very little in explaining what we were going to do. ATV in poor condition and the trail was the same one the horses used. Zip line was a group of 20+ people - not sure how safe it really was. Cenote was interesting, but not really worth the time. Food was really good. We waited over an hour for our transport back to the resort which took 1 1/2 hours. There are lots of options in Cancun. I recommend using one of these other options.
I am only going to make a single comment and this to clarify to our reader friends. How unconscious of you to write that the same path of ATVs is used with horses, it is a big lie, the horses are in an isolated area from the motorcycles since the noise can make them nervous and both for the safety of the horse and the of a passenger, the same path is never used. The ATV road is up and down it is not a flat road The horse path is completely flat so that the animals do not suffer some kind of injury to their legs. How inconsiderate you are to write that, since we have our horses in the best condition. And your comment is appreciated, but the reviews also support us
