Pamukkale and Hierapolis Full-day Guided Tour from Kusadasi

Today's trip was better than I expected. Although the journey is longer, when we arrive at the destination and see the beautiful and fantastic Cotton Castle, it is all worth it. Our tour guide is very professional and responsible, the overall experience is great, only five stars!

We had an excellent day on this tour with Adam. He is very knowledgeable and friendly and we were able to ask many questions. We had a delicious lunch and it was fun to see the countryside.

The Pamukkale and Hierapolis tour was excellent, and we found the ruins of Hierapolis absolutely fascinating. Yetkin was an entertaining and informative guide.

Great trip, was very fun and everything worked out as we imagined. The driver was very friendly and punctual, as well as the tour guide. Thank you very much!

It was a nice trip, the foods were great, the places were beautiful. Guide explained many things, not only about our tracks. Unfortunately Cleopatra pool is still under maintenance

I would highly recommend this experience. Being in a small group, makes the tour smoother and peaceful. Would also give credits to Yetkin has been very professional and friendly guide to everyone. Also if you are staying in the Kusadasi area, it makes it easier to just sit in a shuttle all the way to Pamukkale instead of worrying the logistics and driving hours to Pammukale. This trip also comes with a buffet lunch with variety of options and desserts.

Nice small group tour which I now prefer after previous experiences. We were advised of our pick up time the night before and collected promptly on the day from our hotel in Kusadasi. Our guide was very informative and told us lots of interesting facts on the journey and throughout. I learnt lots about Turkiye. The bus journey was very comfortable and made shorter by the new road. I felt safe with the driver and he made good time. Nice, fun group of people which helps. Stopped at a rest stop on the way and also a couple of shopping stops, no pressure to purchase anything though. Lunch (included) was good, drinks paid separately. Pumukele was very busy as you would expect but there were lots of places where it was quieter to sit in the shade and take good photos. Our guide took some photos of us together. Take a hat and water, it's very hot! Shame the Cleopatra Pool was shut for renovation. We were told this only the night before. Not a problem as we had been before. Another good journey back to the resort with a rest stop and sleep on the bus!

The experience was not as advertised. Cleopatra’s Pool has been under renovation since February 2025, and a completion date has yet to be formally announced. When contacted by the tour operator via Whatsapp the day before, fees for Cleopatra’s Pool were listed as extra, which made me assume it was open. Moreover, the itinerary on Viator’s website still includes visiting the Pool among the tour’s activities. Thus, I was extremely disappointed that I found this out the day of the tour. The guide seemed surprised that I wasn’t told as well, but later admitted that quite a few tourists find out the same way I did. The time that could have been used to enjoy the pool was spent visiting roadside shops- one shop selling stones/jewelry and another one that felt like a busy TJ/TK Maxx with fake designer bags and clothes. So many of us went through these shops quickly only to awkwardly wait for the allotted time at these shops to end. If I had known that I would be forced to visit these store and that I wouldn’t be able to swim in Cleopatra’s Pool, I would have selected another tour. I’m upset that neither Viator nor these tour companies are being transparent with the revised schedule due to the renovation. We didn’t even get to Pamukkale until after lunch during the heat of the day. (Lunch was buffet style and geared more towards quantity than quality.) On the way back from the tour, the AC went out on our bus. The guide said that it was due to the extreme heat, but there was not even an attempt to try for the AC later on or simply open a window. When stopping at a gas station for a quick restroom break, I was able to talk to a few other travelers, who all said that they felt sick due to the heat and were close to passing out at one point. So many of us were suffering in silence. Why this wasn’t a one star review is because the guide was knowledgeable about Turkey’s history and culture. I don’t blame him at all for the structuring of this tour, and he did what he could to get us engaged in the sites we visited. That’s my honest take on this excursion, and I hope it helps potential travelers deciding if this will be a good fit for them. Pamukkale is such a joy to see, but through this tour it felt like an after thought instead of the main site.

Great day trip to pamukkale, great guide Ibrahim and driver very informative and helpful .Great value and well timed out

Everything went perfectly! A day before the tour Veronika contacted me to coordinate the pickup time and to inform me some details. The guide also very attentive and friendly. The driver also very attentive and cautious behind the wheel.