Leonardo da Vinci Airport Plaza Premium Lounge, Terminal 3 Departures
Description
The Plaza Premium Lounge is a perfect place to get rid of airport hustle. It provides a variety of food and beverages as well as showering facilities with amenities included for travellers to relax and refresh. Also, the site is Wi-Fi enabled with multiple TV channels, international and local newspapers and magazines available to make this the best site for time spending.
Tour Options
Highlights
What's included
Traveller Ratings
Important Information
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- A maximum of 10 people per booking
- Children under 18 must be accompanied by adult
- Only applicable for passengers departing from International flights
- Dress code is smart casual
- Minimum drinking age is 18 years
- Admission is valid for a 6-hour window of the customer's choosing
- Passengers need to have an on-going boarding pass for a flight leaving from boarding area E
Reviews(301)
The food was subpar. Bathrooms were limited and many were closed. Showers unavailable. They reached capacity early and seating was limited and not ideal. Could have had a similar experience just waiting in the regular airport.
They assisted me from the beginning to the end of my stay. Seeing such attention paid to the passenger when the lounge is very full is truly a pleasure.
Gentile Valevale84_2, La ringraziamo per il suo gentile feedback e per aver scelto la Plaza Premium Lounge (Extra Schengen Area, Departures, Terminal 3). Siamo davvero felici di sapere che si è sentita assistita durante tutta la sua permanenza: offrire attenzione e cura anche nei momenti di maggiore affluenza è per noi una priorità assoluta. Le sue parole rappresentano una grande motivazione per tutto il nostro team. Speriamo di poterla accogliere nuovamente molto presto. Cordiali saluti, Flavio
Excellent value for money; considering airport prices, I spent 3 hours of relaxation without a care. Kind and polite staff.
Gentile D5441OEmartinaf, la ringraziamo per aver condiviso il suo feedback e per aver scelto di trascorrere il suo tempo presso la Plaza Premium Lounge (Extra Schengen Area, Departures, Terminal 3). Siamo lieti di sapere che ha apprezzato l’ottimo rapporto qualità-prezzo e che ha potuto godersi alcune ore di relax senza pensieri. Ci fa particolarmente piacere sapere che il nostro personale ha contribuito a rendere la sua esperienza piacevole grazie alla cortesia e professionalità dimostrate. Speriamo di poterla accogliere nuovamente presto per offrirle un’altra esperienza altrettanto rilassante e confortevole. Cordiali saluti, Flavio
Thanks for everything, superior hospitality
Gentile robertasN2494NP, la ringraziamo per il suo feedback e per aver scelto la Plaza Premium Lounge (Extra Schengen Area, Departures, Terminal 3). Siamo lieti di sapere che ha apprezzato la qualità della nostra accoglienza e la cortesia del personale. Ci dispiace apprendere che la lounge fosse molto affollata durante la sua visita; lavoriamo costantemente per garantire il miglior comfort possibile anche nei momenti di maggiore affluenza, e il suo commento è per noi molto prezioso per continuare a migliorare. Speriamo di poterla accogliere nuovamente presto per offrirle un’esperienza ancora più piacevole. Cordiali saluti, Flavio
On the day 28/06/26, I am in your lounge, and Elena L. was very kind to help me find a place for me and my family.
Gentile catalinf785, la ringraziamo per il suo feedback e per aver scelto di trascorrere del tempo presso la Plaza Premium Lounge (Extra Schengen Area, Departures, Terminal 3). Siamo felici di sapere che Elena L. sia stata così gentile e disponibile nell’aiutarla a trovare posto per lei e la sua famiglia—un’attenzione che fa davvero la differenza. Condivideremo con piacere le sue parole con lei e con tutto il team. Ci auguriamo di poterla accogliere nuovamente molto presto. Cordiali saluti, Flavio
Last night, before our flight to Brazil, we had the pleasure of being assisted by Elena L. in the lounge. Although the lounge was quite busy and there were no seats immediately available, she was very kind, helpful, and attentive, assisting us in finding a place to sit. Once we were seated, she checked on our area several times to make sure everything was in order, taking great care in keeping the space clean and tidy. We especially appreciated her attention to hygiene, as she disinfected the surfaces using a sanitizing spray. Her professionalism, friendliness, and constant attention to detail made our experience truly enjoyable.
Dear aziendab2026, thank you for your kind feedback and for choosing to spend your time at the Plaza Premium Lounge (Extra Schengen Area, Departures, Terminal 3). We are delighted to hear that you experienced such a high level of hospitality and service. It is especially rewarding to know that Elena L. made a positive difference during a busy moment, assisting you with care and attention and ensuring your comfort throughout your stay. Your recognition of her professionalism and attention to hygiene will certainly be shared with her and the team. We truly appreciate your kind words and look forward to welcoming you again soon. Kind regards, Flavio
Excellent experience! A special thank you to Elena L. for her outstanding service, kindness, and professionalism. She made us feel truly welcome and ensured everything was perfect. The lounge was clean, comfortable, and the food and drinks were excellent. Highly recommended!
Dear 667iuliag, thank you for your kind feedback and for choosing to spend your time at the Plaza Premium Lounge (Extra Schengen Area, Departures, Terminal 3). We are delighted to hear that you had an excellent experience and truly appreciate your special mention of Elena L.—her kindness, professionalism, and attention to detail are a great asset to our team and will certainly be shared with her. We are also pleased that you enjoyed the cleanliness, comfort, and our food and beverage offering. We look forward to welcoming you again soon. Kind regards, Flavio
Dirty dirty dirty and old. No place to sit They need another lounge
Dear Debra S, Thank you for sharing your feedback. We understand the importance of ensuring a smooth and uninterrupted check-in experience for all our guests. We regret learning about your recent unpleasant experience at our lounge. Your feedback is important to us, as we strive to provide exceptional service to all our guests and take the necessary steps to prevent similar issues in the future. We look forward to welcoming you back soon for another wonderful experience. Best regards, Luana
One of the worst lounges I have ever had the chance to use. Dirty floors, food and beverage area placed in a corner where an excessive line forms. Lack of ice, and the staff at the bar speak in a Roman dialect with unprofessional jokes. Moreover, today, June 19, 2026, the world is right here inside. But what bothers me the most is finding the dirty floors full of food scraps and filthy carpet.
Dear qstefano, Thank you for your kind review! We're delighted you had an enjoyable experience at PPL FCO T3 ESA and appreciated. We strive to create a comfortable and welcoming environment for our guests. Your feedback motivates us to continue exceeding our guests' expectations, inspiring us to strive for excellence and consistently deliver exceptional experiences. We look forward to your next visit. Best regards, Luana
Rude staff. Elena L was extremely rude to myself and my family. Would not recommend.
Dear A G, Thank you for sharing your feedback. We understand the importance of ensuring a smooth and uninterrupted check-in experience for all our guests. We regret learning about your recent unpleasant experience at our lounge. Your feedback is important to us, as we strive to provide exceptional service to all our guests and take the necessary steps to prevent similar issues in the future. We look forward to welcoming you back soon for another wonderful experience. Best regards, Luana
