Jet Ski Rentals in Cancun: 30-Minute Option (Shared Jetski)
Description
Drive your own Jet Ski in the beautiful Nichupte Lagoon area! Speed up your vacations and feel the adrenaline with 30 minute and 60 minute options available everyone is guaranteed to have an awesome time. Learn the basics of how to operate a Jet Ski and all the safety procedures! Go at full speed, or take a gentle ride and enjoy the brethtaking views of the Cancún lagoon and the mangrove scenery!
Tour Options
Highlights
What's included
Traveller Ratings
Important Information
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Public transportation options are available nearby
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- Minimum boarding age required: 10 years old
- Children must be accompanied by an adult
- Minimum driving age required: 16 years old (Must be accompanied by an adult)
- Not recommended for participants with back problems, heart conditions or other serious medical conditions, pregnant women.
- A mandatory dock fee of $20 usd is payable upon arrival in CASH ONLY
- Persons under the influence of drugs, alcohol, or any other illicit substance are not allowed to participate in the tour and will not be able to get a refund.
- Cell phones, cameras, tablets, and other electronic devices are not allowed during the activity for security reasons.
- We cannot exceed 2 participants per jetski. (within the 450-pound weight limit).
- It is recommended that you wear a rash guard, sunscreen, a swimsuit, sunglasses and water shoes
Reviews(36)
I recommend this Company 10/10 Fun Jet Skis and great customer service Great instructors and does photo and drone footage to purchase after riding
Valeria. Jhon. Jesus. All 3 made it so easy. The drone shots were worth it. Very safe and professional. I would recommend it to anyone. Just a little low in parking if youre driving.
My previous review was deleted!! I don't like leaving a negative review as this one, but unfortunately, our first experience in Jet Ski Cancun was disappointing. We rented two jet skis for one hour, with the clear understanding that each jet ski would be shared between two couples -- 30 minutes per couple, for a total of eight riders. This arrangement was explained in detail beforehand and the staffer agreed. However, the staffer unilaterally changed the plan and allowed only four guests to use the jet skis initially, disregarding what was previously agreed upon. When I pointed this out, the staff member reluctantly agreed to honor our original arrangement and suggested that they riders changed the agreement (false) but by then, we had already lost valuable time due to his misunderstanding. On top of that, our group spent 15 minutes completing paperwork, which delayed the actual start time to 4:15 PM, we arrived at 3:20 pm with enough time, even though the session was scheduled from 4:00 to 5:00 PM. Despite this delay being on their end, they did not extend our session to make up for the lost time. When I brought up the issue, the staff member was extremely rude, dismissive, and took no responsibility, instead blaming others for the confusion. The lack of professionalism and poor customer service left a very negative impression. This occurred on May 24, 2025 and unfortunately I didn't get the staffers name but he was small thin in stature male who was very rude and condescending. Who did not offer and apology nor any type of acknowledgment. My recommendation is look other places before booking here.
Dear Lorena, We appreciate you taking the time to share your feedback again after your May 24th visit. We're sorry to hear you felt disappointed, and we'd like to provide clarity for you and future guests about our policies: Shared Jet Ski Capacity: Our 60-minute shared rental option clearly states a maximum of 2 riders per jet ski (1 driver + 1 passenger) with one driver change allowed - not multiple rotations between couples. This is strictly for safety and insurance compliance. While we regret any misunderstanding, we must prioritize these standards. Group Size & Timing: Your reservation was for 2 jet skis, yet your group arrived with 14 participants. The extended check-in time (3:20-4:15 PM) resulted from: Completing waivers for all riders. Organizing the permitted driver changes. Safety briefings for first-time users. Scheduling: As noted in our confirmation emails and on-site signage, late starts cannot extend into other guests' reserved times. We offered compensation (massage discounts) to acknowledge the frustration. For Future Guests: We encourage all customers to: Review our terms (including rider limits) before booking. Arrive 20+ minutes early for groups. Contact us pre-visit with special requests. We stand by our team's adherence to safety protocols but will use your feedback to improve communication during check-in. If you'd like to discuss further, please email sales@jungletourcancun.com
Good reception and great service, short but fun walk with right to last minute drop (planned), the tequila courtesy are delicious and can choose to take everything recorded... good for an afternoon to two with a little d emeocao...
My daughter and her boyfriend had a great time jetskiing. The jetskis were fast and the staff was friendly. They now charge extra for two people on one jetski, so I purchased two.
It sounds like your daughter and her boyfriend had an exhilarating time jetskiing! Fast jetskis and friendly staff definitely make for a memorable experience. It's great that you were able to ensure everyone had their own for added enjoyment. enjoy your Vacations!
I was excited for this experience but it was poor and I wouldn’t recommend anyone book this. You pay $80 to jet ski in a square box marked with flags. So it’s a very small area that you can jet ski, which is no fun. You would have better look booking jet skis at the ocean. You are not supposed to go outside of the flags and I did. There is always an employee on a jet ski while you’re out. The employee on the jet ski came up to me and in a rude tone, repeatedly said “you keep going outside of the flags, stay inside, stay inside!!”. I understand him coming to tell me I’m outside of the area I can jet skii in but the way he communicated this information was disrespectful. It’s mot about what you say but how you say it. If you don’t know how to speak to paying customers, then find a new job. At the end of the day, I am a paying customer, and employees need to speak to me with respect regardless of what’s being communicated. DEFINITELY WOULDNT RECOMMEND THIS EXPERINCE. BOOK FOR THE OCEAN FOR BETTER VALUE!!
I'm sorry to hear about your disappointing experience. Customer feedback is crucial for companies to improve their services. It seems like the communication from the employee could have been handled more respectfully. If you have any more questions or if there's anything else I can assist you with, feel free to let me know!
I booked via GetYourGuide and went to jungle adventure, the weather was windy, but they still went ahead, no unwanted surprises, and a very pleasurable experience and friendly staff, remember a docking fee has to be paid $20usd per boat, and no phones aloud, would definitely return
I'm glad to hear that you had a pleasurable experience during the Speedboat adventure, despite the windy weather. It's always great when the staff is friendly and there are no unwanted surprises. Thank you for sharing the information about the docking fee and the policy about phones. If you have any more questions or if there's anything else I can assist you with, feel free to let me know. Enjoy your future adventures!
It was super fun and we didn’t have to wait long. The staff was super friendly at Aqua World. I definitely recommend and will book this again.
We are delighted to hear that you had a great time with the people at Aqua World. Unfortunately we are not them, but we love it when people take away good experiences...
Great experience with friendly crew. I wish the ride was longer considering I availed of their Catamaran package too. They need to have a bundle for their rides.
We're glad to hear that you had a great experience with our friendly crew. Thank you for your feedback regarding the duration of the ride and the suggestion of having a bundle for the rides. We appreciate your input, and we'll take it into consideration as we continually strive to improve our offerings and provide the best possible experience for our guests. If you have any further suggestions or feedback, please feel free to let us know.
I had the best experience with my husband, the pictures and video they took were memorable. Looking forward to coming back here already!
Hello! Thanks for your feedback! It makes us very happy to read comments like yours
