City Sightseeing Berlin Hop-On Hop-Off Bus Tour
Description
Discover the sights of Berlin aboard a double-decker City Sightseeing bus with a 24 or 48-hour hop-on hop-off bus ticket! With the bus tour you'll witness all of the must-see spots in this vibrant city! As you travel, you will enjoy panoramic views from the open-top deck, and have access to an informative audio commentary, available in 12 languages! You'll have the choice between the Classic Route of Berlin and a combined ticket allowing you to see both the Classic Route and the Trendy East Berlin & Wall Route.
Tour Options
Highlights
What's included
Traveller Ratings
Important Information
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Season: All year round
- Classic Tour - included in all tickets:
- First departure from Stop 1 at 9:30am. Last departure from Stop 1 at 4pm
- Tour duration - 2 hours. Frequency - every 25 - 30 minutes
- Trendy East Berlin & Wall Tour - included in the All Lines tickets only:
- First departure from Stop 1 at 10am. Last departure from Stop 1 at 5pm
- Tour duration - 60 minutes. Frequency - every 40 minutes
- The on-board audio commentary is available in English, German, Chinese, French, Italian, Japanese, Spanish, Polish, Portuguese, Hebrew, Arabic, Turkish.
- Mobile and printed paper vouchers are accepted on this tour and can be redeemed at any of the stops along the route
- With your voucher, enjoy flexible access for up to 3 months from the travel date you select at check-out.
- On arrival in Berlin, download the 'City Sightseeing Berlin' app to check the latest times, stops and updates to get the most out of your experience. Free WIFI available on all buses
Reviews(1,017)
This is a great & relaxing way to see Berlin & learn about history. It’s very easy to navigate. We recommend sitting up top to have the best o
Dear Jessica, Thank you very much for sharing your experience with City Sightseeing Berlin. We are delighted to hear that you enjoyed your hop-on hop-off bus tour of Berlin and found it to be a relaxing and enjoyable way to discover the city and learn about its fascinating history. It is also wonderful to know that you found the service easy to navigate. Thank you for recommending the top deck for the best panoramic views. We are sure that future visitors will appreciate your helpful tip while exploring Berlin's iconic landmarks. At City Sightseeing Berlin, we are committed to providing a comfortable, informative, and flexible sightseeing experience, allowing our guests to discover the city's rich history and culture at their own pace. Thank you for choosing City Sightseeing Berlin. We truly appreciate your recommendation and look forward to welcoming you on board again during your next visit. Kind regards, Quality Department
The bus took over 40 minutes to arrive. The representative was completely rude. Didn’t help and had an awful attitude. He was pissed we didn’t buy our tickets from him and he wouldn’t help me because of it. When i kept asking him when the bus would arrive he threatened to call the police on me. DO NOT USE THIS COMPANY.
Two of us had been on a walking tour but three of us took the 24 hour hop on hop off bus tour with headphone commentary as a quick catch up for our new comrade. Oh how disappointed we were. * Minimal information during the tour. There were large gaps between sights and we constantly asked each other if each others headphones were working as there was so little talking and interupted music. * Little information on the sights despite us knowing some of these had great historical importance as provided by the walking tour. (Sandemans) * 2 of us had been on 2 walking tours and these far exceeded expectations whereas this didn't get up in the morning * 15 minute break that just felt a waste of time * The 2 narrators combined inane jokes and banter with little information. Apologies for negativity but this was very poor and the 1st and hopefully only time I've given anything a 1 rating. To sum it up the ticket seller gave us more information than the tour!
Dear Fraser, Thank you for your honest feedback. We are sorry to hear that the tour did not meet your expectations. We understand how disappointing it is when you are hoping to learn more about the city's history and landmarks. Your comments about the audio commentary, the amount of information, the breaks and the overall experience are appreciated and will be shared with our team as we continue working to improve the tour. We appreciate you taking the time to share your experience and hope we will have the chance to provide you with a better experience in the future. Kind regards
There are multiple “hop on hop off” tours in Berlin. I followed the internet and found one I liked and somhow ended up paying these people. When I showed up for what I thought I had paid for, I had to pay again. Berlin is confusing enough. I did see their bus, but not where I went to start the tour.
Dear Customer, Thank you for taking the time to share your feedback. We are very sorry to hear about the confusion you experienced in Berlin with your City Sightseeing hop-on hop-off tour booking. We understand how frustrating it must have been to arrive expecting your tour and then be required to pay again. Berlin does have several different hop-on hop-off operators, and it seems there may have been a misunderstanding regarding the company or voucher you purchased. However, we sincerely regret the inconvenience this caused and how it affected the start of your experience. Your comments about clarity of booking information and boarding location are very important, and we will share them with our team to help improve communication and avoid similar situations in the future. We appreciate your feedback and hope that, despite this issue, you were still able to enjoy parts of your time in Berlin.
My friend and I found this extremely low quality. I've been on a number of hop-on hop-off buses aorund the world so came with a background of finding such tours very informative. Very little information was provided despite there being long gaps between sights in which much could have been put forward. The sights themselves were generally inadequately explained and many buildings and areas of historical interest we passed were not mentioned. (I am familiar with Berlin but my friend is not.) We were often told what was inside buildings eg a fast evelator, rather than the history or architectire or cultural significance. There was a fifteen minute break (scheduled) where we just sat by the side of the road (surely, if the break was for driver rest, a fresh driver might have taken over and the tour promptly resumed) and another (unscheduled) soon afterwards, also sitting for some time. The narration contained inane jokes and banter and, during the general delivery, the two characters occasionally interrupted each other so what little information was to be provided, was not. In addition, the characters were, at times, somewhat disparaging of aspects of Berlin. As if all that wasn't bad enough, the time between narrations was filled with jittery 'music' with a few bars on constant repeat. Neither of us will be lining up for this company again.
Dear Annie, Thank you for taking the time to share your feedback. We are very sorry to hear that your experience did not meet your expectations. We understand that, having enjoyed hop-on hop-off tours in other cities, you were expecting a more informative and engaging commentary about Berlin's history, architecture, and cultural significance. We appreciate your comments regarding the audio guide content, the balance between information and entertainment, and the music played between narrations. Your feedback is valuable and will be shared with our product and operations teams as we continuously review and improve our tours and audio content. We are disappointed to learn that we did not provide the quality experience you expected and thank you for bringing these concerns to our attention.
The tour quality was fine. Overall, we enjoyed it. We found the stopping points to be inconsistent and often found ourselves running to catch the bus before the driver left without us as we were waiting where they dropped us off and that wasn’t where they picked us up. More frequent buses would have been nice. However, the reason for this review is that at 6pm, they stop the bus and kick you off wherever you are, in a strange city, with no means of getting back to where you started. Fortunately, we were staying with family so we could call for a ride and fortunately, we were in a safe part of the city. We could have been stranded.
Dear Guest, Thank you for your feedback. We are glad to hear that you still enjoyed parts of the tour, but we are very sorry about the confusion with stop locations and the inconvenience you experienced near the end of the day. We understand how important clear information and reliable pick-up points are, and we regret the concern this caused. We are sorry if this was not clear during your experience, and we will share your comments with our team to improve communication for future guests. Kind regards
Have waited nearly an hour for a bus to "hop on" that should be here every 30 minutes. Terrible service will be looking for a total refund.
Dear Guest, Thank you for your feedback. We are very sorry to hear about the long waiting time and the inconvenience you experienced while waiting in the sun. We understand how frustrating this must have been and regret that the service did not meet your expectations on this occasion. Your comments are taken seriously and will be shared with our team to help improve our operations and guest experience. Kind regards
Had a very rude driver who advised that stop 14 (Train station) would be the last stop on the tour but he then drove from stop 11 to 14 without stopping, turning right and missing out Brandenburg Tor and the Reichstag, both of whom we wanted to see. He refused to accept any responsibility for this and claimed he didn’t know anyone was still onboard, even though there were passengers downstairs and upstairs. Very rude man and this will put me off ever using this company again.
Dear David, Thank you for your honest feedback. We are very sorry to hear about your experience and understand how disappointing it must have been to miss important sights such as Brandenburg Gate and the Reichstag. The service you describe is not the standard we aim to provide, and we regret the frustration this caused during your visit. We appreciate you taking the time to share your experience, and your comments will be passed on to the local team for review. Kind regards
Confusing to find outside of central train station , tourist center was not very friendly , construction around train center made it more difficult , and after 1 hr , the bus driver instructed all of us to get off said bus as his shift was over and he needed to get the bus back to the terminal . Meanwhile we are dropped off in a park , we have no idea wheee we are nor how to get Back to the train station!!! Cmon !!??
Dear Customer, Thank you for sharing your feedback about your experience with City Sightseeing Berlin. We are sorry to hear that the start of your tour was confusing due to construction works around the central train station and that this made it more difficult to locate the boarding point. We understand how this can affect the beginning of the experience, especially in a busy city environment. Regarding the situation at the end of your journey, we would like to kindly clarify that our hop-on hop-off service operates on a published timetable with defined operating hours. These schedules are clearly communicated in advance and available on our official information points and materials. At the end of the operating day, the service must return to the depot, and therefore all remaining passengers may be asked to disembark at the final operational point. We understand this may have caused inconvenience, especially if it coincided with your plans, and we are sorry for any confusion this may have caused. That said, we regret that the information provided on board at the time did not make the situation clearer or offer sufficient guidance to help you return comfortably to the train station or orient yourself in the area where you were dropped off. Your comments have been shared with our Berlin team to improve both communication and passenger support, particularly in situations where service hours are coming to an end. We appreciate your feedback, as it helps us continue improving the clarity and overall experience of the City Sightseeing service. Kind regards, City Sightseeing Berlin Team
Payed €20 and thought it was worth it as it’s easy to pick and choose which stops you get off and how much time you spend at each stop with regular bus. Ticket seller called Waji was very helpful and informative.
Dear guest, Thank you for the kind review. We are happy to hear you found the tour good value and enjoyed the flexibility of getting on and off at your own pace. It is also great to know that Waji was helpful and informative when you joined. We will share your kind words with him. We hope you had a great time exploring Berlin. Kind regards
