All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory
Description
Don't just see the landmarks; understand the legacy. This all-encompassing experience provides a chronological journey through one of history’s most significant days and the resilience that followed. Led by a local guide with personal ties to the events, you will explore the hallowed grounds of the Memorial, gain skip-the-line access to the 9/11 Museum, and end your journey 102 stories up at the One World Observatory. The Experience Highlights: The Guided Walk: Visit St. Paul’s Chapel, the FDNY Memorial Wall, and the Survivor Tree. Your guide provides the human context that plaques alone cannot convey. Priority Museum Entry: Avoid the massive public lines. Once inside, you have the flexibility to explore the 9/11 Museum’s poignant exhibits at your own pace (or upgrade to a VIP guided museum tour). The Ascent: Conclude with a 47-second elevator ride that shows the evolution of NYC’s skyline before stepping out into the highest panoramic views in the Western Hemisphere.
Tour Options
Itinerary
Explore this transportation hub and shopping center to admire its striking architecture and learn how it symbolizes renewal at Ground Zero after 9/11.
Pay your respects to those who lost their lives at the World Trade Center on 9/11. Your guide will explain the meaning behind all the symbolic places in the memorial plaza, including the Survivor Tree and Reflecting Absence, which are the largest man-made waterfalls on the continent.
Enhance your experience by visiting the 9/11 Museum. We offer two upgrade options: either a skip-the-line ticket for a self-guided visit or a one-hour VIP guided tour through the collections of media, memorabilia, and more.
Ride the "SkyPod" elevator up 1,250 feet to see breathtaking views of Manhattan from This 360-degree observation deck. The deck spans three levels and includes the See Forever Theater, immersive LED displays, touch-screen video, and dining.
Highlights
What's included
Traveller Ratings
Important Information
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Transportation options are wheelchair accessible
- Suitable for all physical fitness levels
- Tour operates rain or shine. A large portion of this tour is outdoors, so please dress appropriately and be prepared for the weather. The tour may be rescheduled in the event of poor conditions; in the rare case of downpours or unreasonable weather, the tour will be canceled and you will be offered a refund. However, the One World Observatory and 9/11 Museum tickets cannot be rescheduled since they are date/time specific
- We offer two upgrades for the 9/11 Museum. You can either tour the exhibits with a guide or get a skip-the-line ticket to visit on your own. If you choose the ticket option, be sure to arrive during your timed entry window as the museum reserves the right to deny admission if you miss this. With both options, you can stay as long as you like after entering. There’s a security checkpoint, and all large bags must be checked.
- Freedom Tower policy: Tickets are only available for a specific date and time and cannot be used at any other time. The date will be the same date as the selected tour date. Typically, the entry time for the 10:30am tour is 2pm; the 1pm tour typically has an entry time of 4:30pm. The actual entry time may vary based on availability. In the case of no availability, you will be notified by the local tour operator to select another date, another tour, or a refund
- Also note, in case you are approached by street sellers, they are not affiliated with us.
Reviews(5,006)
It was a wonderful experience. Our drivers were excellent. We learned a lot about Central Park and the city.
Paul was a wonderful guide and kept the group fully engaged.
This was an excellent tour. Ross provided a personalized experience and thoughtful insight to the 9/11 Memorial and surrounding area. He was thorough in explaining the history of the memorial's development and execution. I would highly recommend taking this tour to bring context to this historic and horrific event. The Museum is outstanding and was well done. Everyone should visit at least once in their lifetime to honor and reflect upon this national and global tragedy.
Awe inspiring. The tour guide Amy was very knowledgeable. She lived through the event and related her experiences.
It is quite a bit of walking for our age (74) but well done, and we learned a lot up and personal! Our guide was great!
There is a lot of walking and standing but there were times you could sit on a bench for a minute. We did not allow enough time, the museum could easily take 3-4 hours.
Our guide Tim Douglas was fantastic! Learned people’s names, inclusive environment. Beyond emotional site……so beautifully done.
Excellent tour. Note that tour is outside and includes entry only to museum and One Observatory. Maybe some more information on museum prior to entry would have been helpful. There is a lot to see! Tour guide Tim Dowd was very knowledgeable and spoke very clearly - so easy to listen to and understand.
Thank you so much for your thoughtful review! We're glad to hear you enjoyed the tour and that Tim’s clear communication and knowledge made the experience engaging and easy to follow. We also appreciate your helpful feedback about providing more museum context beforehand and will share this with our team. Thank you for recommending us, and we hope to welcome you again soon!
Great tour! Tour guide was extremely knowledgeable and gave us a first hand view of what he and others experienced that day. He gave great detail on what was happening and made it a very emotional and touching experience, as it should be.
Thank you for your thoughtful review! We're delighted to hear your guide's knowledge and personal perspective made the experience so meaningful. Thank you for joining us and for taking the time to share your experience.
We had amazing experience both moving and unforgettable. Our guide Ray was amazing. Museum offered an emotional and informative look at the tragedy through artifacts, stories and exhibits. Provided amazing views of New York City and symbolized the city's resilience and renewal.
Thank you for your thoughtful review! We're delighted to hear you had such a moving and unforgettable experience. We'll be sure to share your kind words with Ray, and we're glad you enjoyed both the Museum and the incredible views from One World Observatory. Thank you for joining us!
