Xplor Fuego with Buffet Style Dinner and transportation
Description
After the sun goes down you can experience the unique nightime adventure in the All-Inclusive park — Xplor Fuego —. When the stars come out, the jungle comes alive with the nighttime adventures that highlight the Riviera Maya natural beauty. You’ll get your adrenaline shot while you are rafting, swimming in a red-lit underground river, driving an ATV, falling in the highest and longest zip-lines in Riviera Maya and also you can swim through underground caves. It’s an all-encompassing outdoor adventure that is the perfect way to enjoy in Cancun, Playa del Carmen or The Riviera Maya. In this attraction the transportation is included. Enjoy the delicious all you can eat buffet which is also included too.
Tour Options
Itinerary
Xplor Fuego offers you different obstacles in the dark like never before you imagined Spend some time exploring and living the adventures so nocturnal, going through the jungle with ziplines, rafts, ATVs and water activities. Your ticket includes all access to activities, equipment and food and drinks unlimited. Pick up and drop off to the hotel
Two circuits of seven zip lines at night with Fire, Nighttime Amphibious Vehicles, Lava River Swim, Volcanic Rafts, Hammock Splash. Spelunking hike.
Food & Beverages: Buffet with vegetarian options available Unlimited non-alcoholic beverages
Rest Areas: Hammocks, Free Wifi, Lockers
Highlights
What's included
Pickup Locations & Times
- During the booking, please choose Pickup Location and then select the radio button saying, "Please pick me up at" and choose "I don't see my pickup location" from the drop-down then type the hotel name on the box underneath so that we can easily locate your hotel pickup. - To know the exact time and meeting point, you must send a message through the option on your reservation at least 24 hours before the purchased visit date. - Pickups are made from various hotels in Cancun, Playa del Carmen and the Riviera Maya, so the pickup time will vary depending on the location of your hotel. - If your accommodation is not a hotel, you will need to provide your full address including street name, street number, house number, state, postcode and city. This will enable us to provide you with the nearest pick-up point. We can pick you up at your hotel or at the nearest available point on our routes. - Please let us know if you do not require transport and wish to travel to the park by your means. Please note that transport services that are not used will not be refunded. - We cannot guarantee to collect you from a hotel where you are not a guest. Some hotels have a policy of not allowing visitors onto the premises. - You must present your printed or digital voucher with the QR codes, and your official ID to the guide for boarding the bus and to obtain a bracelet for entering into the park.. - You must arrive 15 minutes early at your assigned location. - The guides will wear red T-shirts with the Xcaret logo on the back for easy identification. - The guides will call out the name of the tour. - If by the time you purchase the ticket you do not have the hotel yet, you must contact the Customer Service Viator staff at least 24 hours before the visit to the park to help you to coordinate the pickup with us. - Transportation is not private, so you will be sharing the bus with other visitors to Grupo Xcaret.
Traveller Ratings
Important Information
- Public transportation options are available nearby
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Travelers should have at least a moderate level of physical fitness
- Minimum age: 5 years old. Kids: From 5 to 11 get half off the adult ticket price
- Minimum age to drive the amphibious vehicles is 18, and all drivers must have a valid driver's license
- Zipline requirements: Minimum height/weight is 4.5 feet (137 cm) or 88 lbs (40 kg); the maximum weight is 300 lbs (136 kg); maximum waist width is 51 inches (130 cm) and leg width 25 inches (65 cm)
- Wear or bring shoes and clothes that can get wet, and bring a change of dry clothes that you can keep in the on-site lockers; please use chemical-free insect repellent
- Important: Children must be accompanied by an adult all the time.
- The Voucher schedule is informative.
- Days an times of operation are subject to availability and can vary.
- According to the indication issued by the Government of Quintana Roo, Mexico, we are forced to suspend activities after 11:00 pm
- In case of a no-show, the tickets are non-refundable.
- Xplor Fuego operation days from Monday to Saturday from 5:30 p.m. to 11:00 p.m. Subject to change due to official regulations and availability
- Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price. Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price. All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat.
- Children from 0 to 4 years are free. From 5 to 11 years pay the child price. 12 years and over, pay the adult rate.
- All requests for changes, cancellations and/or refunds on bookings must be in the 24-hour or more window prior to the visit date.
- People with food allergies must ask to the staff about the ingredients of the food
- In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4 F (38 C), our staff reserves the right to refuse to board our transportation or to enter our facilities.
Reviews(324)
experience was great! would definitely book with them again! drivers were on time for pick up & drop off
This was by far the coolest experience ever!! Highly recommend everyone to do it. It is ALOT OF WALKING, but it is so worth it!!
Excellent... they exceed my expectations every time I go.
Apreciable visitante, ¡Muchas gracias por visitar Xplor! Estamos muy felices de leer que, en cada visita, logramos superar sus expectativas. Comentarios como el suyo nos motivan a seguir trabajando con pasión para ofrecer experiencias inolvidables y de la más alta calidad. Agradecemos su preferencia y confianza. Será un placer recibirle nuevamente muy pronto para seguir sorprendiéndole con nuevas aventuras y grandes momentos. Asimismo, le invitamos a descubrir otros parques y tours de Grupo Xcaret como Xenses, Catamarán Xailing o Xichén, los cuales podrían adaptarse a sus intereses y preferencias. Para obtener más información, por favor, contacte directamente a nuestro centro de atención telefónica, donde estaremos encantados de brindarle asistencia personalizada. Saludos cordiales. Brenda H. Grupo Xcaret – Servicio al Cliente. +52 (998) 883-3143 - US 855-326-0682
Fantastic evening going on all the attractions, we had a blast! The water slide is definitely worth the queues but go early as it closes before the other attractions. Safety is paramount and they weigh everywhere ne before riding, we had to wait for about 10 minutes for another couple who would mean our weight limit was correct - it's a 4 person raft. It was worth the wait 🤩 The zip lines are superb and you can ride with your partner / friend or solo, whichever you prefer. The braking system is short and abrupt so ready yourself to stop quickly. The cave river swim and rafts were great and we had lots of laugh with the group in front of us who couldn't steer their raft and kept getting stuck. Staff were on hand to help of you needed it. The buffet is amazing, so much food and excellent quality. Plenty of drink choices too. I had read some reviews that said they had poor communication from the organiser. Due to that I emailed and asked about pick up times, exact locations etc and all emails were answered very quickly with no ambiguity on the details. Pick up and drop off were smooth with no issues. My advice would be to book and then email the agent straight away to ask re your pick up time etc then you have the details immediately. If you need any other information just ask, the customer service team are super helpful. A fantastic experience, really worth a visit 💯🙌🤩
I went to Xplor fuego with my partner on their birthday, and although there is no discount or promotion for the birthday person, we noticed that they give a different helmet and a bracelet so that the staff recognizes who the birthday person is, and I must say it is very nice that everyone wishes them a happy birthday at each activity. We loved going at night since we did not have to wait in long lines and were able to enjoy all the activities, even repeating our favorites. As always, the buffet is very varied and super delicious; in addition, the snack stations are perfect for grabbing bread, coffee, or flavored water to refresh yourself between each activity. We want to give a special mention to Felipe from the amphibian activity, as he not only provided us with a great explanation with a wonderful attitude, but he was also someone who made us laugh, pampered us, and ensured we had a great time. Thanks to all the staff!
Apreciable visitante. ¡Muchísimas gracias por elegirnos como parte de su celebración de cumpleaños! Es fantástico leer que su pareja pasó un cumpleaños inolvidable en Xplor Fuego, que disfrutaron de la fluidez en las atracciones y de nuestra propuesta gastronómica, así como de las estaciones de bocadillos. En Grupo Xcaret, nuestro valor principal es la alegría por servir, y nos enorgullece que la calidez que caracteriza a nuestros colaboradores haya hecho una diferencia en su celebración. Para todo el equipo es un auténtico placer contagiar esa energía positiva, y nos da mucha felicidad leer que el detalle del casco permitió que todo el equipo se uniera a la felicitación de su pareja. Apreciamos su particular reconocimiento a Felipe; sin duda, su compromiso y pasión por brindar un servicio de excelencia son un reflejo de los valores de Grupo Xcaret. Agradecemos su recomendación y al mismo tiempo, será un honor recibirles nuevamente en el corazón de la selva para seguir celebrando la vida con ustedes. Asimismo, le invitamos a descubrir nuestros otros parques y tours de Grupo Xcaret, desde la aventura de Xenotes hasta la belleza natural de Xel-Há o la vibrante fiesta de Xoximilco. Hay opciones para todos los gustos y estamos seguros de que encontrará la experiencia perfecta. Para obtener más información, por favor, contacte directamente a nuestro centro de atención telefónica, donde estaremos encantados de brindarle asistencia personalizada. Saludos cordiales. Brenda H. Grupo Xcaret – Servicio al Cliente. +52 (998) 883-3143 - US 855-326-0682
I went with my partner on their birthday, and although there are no discounts for the birthday person, they gave him a helmet with which the entire staff recognized him as the birthday person. It was very nice to see everyone wish him a happy birthday. In addition to that, we had no specific theme for the activities; we were able to do everything without much waiting and even repeat our favorite activities. It was quite fun and less exhausting than during the day. The dining area, as always, was a delight; there is always a lot of variety to try, and the special touch was the snack stations where you could grab bread, cookies, coffee, or flavored water between activities. The person who made us feel even more special was Felipe from the amphibians; he explained everything in great detail and made us laugh for a while, thank you. Without a doubt, we will return to Xplor fuego, thanks to all the staff.
Apreciable visitante. ¡Muchísimas gracias por elegir celebrar una ocasión tan especial con nosotros! Es gratificante saber que su pareja pasó un cumpleaños inolvidable en Xplor Fuego, que disfrutaron de la fluidez en las atracciones y de nuestra propuesta gastronómica, así como de las estaciones de bocadillos. En Grupo Xcaret, nuestro valor principal es la alegría por servir, y nos enorgullece que la calidez que caracteriza a nuestros colaboradores haya hecho una diferencia en su celebración. Para todo el equipo es un auténtico placer contagiar esa energía positiva, y nos da mucha felicidad leer que el detalle del casco permitió que todo el equipo se uniera a la felicitación de su pareja. Apreciamos su particular reconocimiento a Felipe; sin duda, su compromiso y pasión por brindar un servicio de excelencia son un reflejo de los valores de Grupo Xcaret. Agradecemos su recomendación y su hermosa reseña. Será un honor recibirles nuevamente en el corazón de la selva para seguir celebrando la vida con ustedes. Asimismo, le invitamos a descubrir nuestros otros parques y tours de Grupo Xcaret, desde la aventura de Xenotes hasta la belleza natural de Xel-Há o la vibrante fiesta de Xoximilco. Hay opciones para todos los gustos y estamos seguros de que encontrará la experiencia perfecta. Para obtener más información, por favor, contacte directamente a nuestro centro de atención telefónica, donde estaremos encantados de brindarle asistencia personalizada. Saludos cordiales. Brenda H. Grupo Xcaret – Servicio al Cliente. +52 (998) 883-3143 - US 855-326-0682
Very kind from start to finish with excellent follow-up.
Estimada Patty, ¡Muchas gracias por su comentario! Para nosotros es un gusto leer que recibió un servicio amable de inicio a fin y que el seguimiento durante su experiencia fue excelente. Comentarios como el suyo nos motivan a seguir brindando atención de calidad y creando momentos únicos para cada visitante. Esperamos recibirle nuevamente muy pronto en este o algún otro parque de Grupo Xcaret como la aventura de Xenotes, hasta la belleza natural de Xel-Há o la vibrante fiesta de Xoximilco. Hay opciones para todos los gustos, y estamos seguros de que encontrará la experiencia perfecta. Para obtener más información, por favor, contacte directamente a nuestro centro de atención telefónica, donde estaremos encantados de brindarle asistencia personalizada. Saludos cordiales. Brenda H. Grupo Xcaret – Servicio al Cliente. +52 (998) 883-3143 - US 855-326-0682
It was really great; I recommend it to everyone. And everyone
Apreciable Andrea, ¡Muchas gracias por su comentario y recomendación! Es fantástico leer que tuvo una experiencia tan positiva y que considera el parque recomendable para todos. Esperamos tener el placer de recibirle nuevamente muy pronto para seguir creando momentos inolvidables. Asimismo, le invitamos a descubrir nuestros otros parques y tours de Grupo Xcaret, desde la aventura de Xenotes hasta la belleza natural de Xel-Há o la vibrante fiesta de Xoximilco. Hay opciones para todos los gustos, y estamos seguros de que encontrará la experiencia perfecta. Para obtener más información, por favor, contacte directamente a nuestro centro de atención telefónica, donde estaremos encantados de brindarle asistencia personalizada. Saludos cordiales. Brenda H. Grupo Xcaret – Servicio al Cliente. +52 (998) 883-3143 - US 855-326-0682
Clean and safe atmosphere.staff was great food was great such a fun family friendly excursion. Night time was fun!
Dear Ashlee, Thank you for your kind words! We are delighted to know that you and your family had such a fun experience and enjoyed the clean, safe, and welcoming atmosphere. It is great to hear that our staff and food made your visit even more special. Xplor Fuego transforms the jungle into a magical nighttime adventure, where fire, lights, and nature come together to create unforgettable moments full of excitement, adrenaline for the whole family. We truly appreciate your recommendation and hope to welcome you and your loved ones back soon for even more fun. Also, we invite you to explore other Grupo Xcaret parks and tours, such as Xichén, Xenotes, or Xailing, which may fit your interests and preferences. For more information, please contact our call center directly, where we will be happy to provide personalized assistance. Kind regards, Yamileth P. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682
Super good attention without complaint
Estimado Anthony, ¡Muchas gracias por visitar Xplor Fuego! Nos da mucho gusto saber que quedó satisfecho con la atención recibida. Trabajamos con mucho entusiasmo para brindar siempre la mejor experiencia. Será un placer recibirle nuevamente muy pronto y le invitamos a descubrir otros parques y tours de Grupo Xcaret como ATV Xperience, Xenotes o Xichén, los cuales podrían adaptarse a sus intereses y preferencias. Para obtener más información, por favor, contacte directamente a nuestro centro de atención telefónica, donde estaremos encantados de brindarle asistencia personalizada. Saludos cordiales. Yamileth P. Grupo Xcaret – Servicio al Cliente. +52 (998) 883-3143 - US 855-326-0682
