Victoria Zodiac Boat Whale Watching Adventure

It was a chilly day, but our guide found some whales. It was very cool to see them so close. She had great stories and was very relatable. I was impressed by the safety consciousness of the entire business. I'd do it again.

Great experience ! Saw orcas, humpbacks and porpoises. Raj was an excellent guide!

Absolutely the highlight of our trip! Michael our guide was super knowledgeable, just full of great info. Saw so many whales we lost count. Highly recommend this tour on the zodiac boat

Experience was great and the guide Michael was great

Was a great time, our skipper Michael was fantastic. Would do again.

2:30 tour in Canada day was the a great experience Michael had plenty of information to share with us.

Michael was great! We saw several pods of orcas.

Seeing both orcas and humpback whales in the wild was an incredible experience and something I'll never forget. The captain was clearly skilled at locating whales and for that I'm very grateful. The morning of the tour, my son woke up severely ill and was not able to participate. My husband stayed behind to take care of our son. I contacted the tour to see if there was any flexibility with refunds/cancellations and was disappointed by the company's lack of flexibility regarding our cancellation request. While I respect that policies are in place for a reason, it was still a disappointing start to the experience, especially once we arrived and saw that only two other passengers were participating, so clearly this was not a sold out excursion where our reservation prevented others from booking. I also think it's important for prospective guests to understand just how physically demanding this tour can be. I expected a fast Zodiac ride, but I did not anticipate how rough it would be. We encountered cold rain, heavy spray, and repeated hard impacts as the boat came down on the waves. Even wearing multiple layers and appropriate gear, we were soaked and extremely cold. Anyone with back, neck, joint, or mobility issues- or anyone prone to motion sickness or injury- should think carefully before booking this particular tour and probably choose something else. My biggest concern, however, was the return to port. We arrived approximately 30 minutes later than scheduled. As cruise passengers, that turned what should have been a comfortable return to the ship into a very stressful rush requiring an unexpected taxi. Throughout the delay, communication felt casual. When I asked whether we were on track to return on time, I was initially told yes, and only later told we were running behind, without much apparent concern about the impact on guests trying to make it back to their ship. I also would have appreciated more engagement with guests throughout the tour. Aside from a brief "You okay?" near the end after hours in rough conditions, there wasn't much interaction. It often felt as though the captain was more focused on photographing the whales than on the guest experience. Since he was taking many professional-quality photos, it also would have been a wonderful gesture to share a few with guests afterward, but there was no offer to do so. I messaged the company after the tour and my message went unanswered. Overall, this tour delivered excellent whale sightings and for that, I'm genuinely thankful. However, the customer service before and during the tour, the unexpectedly punishing ride, and the late return prevented it from being the outstanding experience it could have been.

This was such an amazing experience!! Rajah was an awesome guide, he was so kind and informative!! I not only learn so many interesting things but got to experience and see some spectacular creatures as well. Thank you so much!!

Logan was highly knowledgeable and genuinely interested in the conversation aspects of the wholesale. He knew where to find the Orcas and humpbacks