Tours/Cancun/Viator
Viator · group up to 52 pax

Tulum Mayan Ruins and Cenote Swim from Cancun with Lunch

4.5(156)Cancun1 hour
VIATOR4.3(62)TRIPADVISOR4.7(94)

Description

The day starts with a convenient and easy pickup at your hotel or meeting point of your choice, aboard an air-conditioned and comfortable vehicle, you will be shuttled to Tulum. This archaeological site is a local landmark, since it served as a main port in the ancient Mayan civilization. Enjoy beautiful scenery along the way on this nature-filled ride. You will priority access the archaeological site and enjoy a professionally-guided tour of the temples to see and learn about the main attractions such as the astronomical observatory of the Mayan city of Tulum and cultural buildings throughout the limits of the walls. As you leave Tulum and its turquoise background waters, you will start on your way to the next leg of the journey, a scenic cenote that as expected, has cultural and traditional significance to the Mayan culture. Enjoy the beautiful scenery surrounding you before a smooth-ride back.

Tour Options

Tour from Riviera Maya
  • Duration: 6 hours Hotel Pickup:: Included from most centrally located hotels in Riviera Maya & Playa del Carmen Starting point: Walmart, 30 Avenida Nte., Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico Pickup included
Tour from Cancun
  • Duration: 13 hours Hotel Pickup: Included from most centrally located hotels in Cancun, Puerto Morelos, Costa Mujeres & Playa Mujeres Starting points: Crab House | The Best Seafood in Cancún, Blvd. Kukulcan Km 14.7, Zona Hotelera, 77500 Cancún, Q.R., Mexico Súper Akí Puerto Morelos, Supermanzana 19, Joaquín Zetina Gasca, 77580 Puerto Morelos, Quintana Roo, Mexico Pickup included
Tour from Tulum
  • Duration: 4 hours Hotel Pickup:: Not available, you will meet the tour at the designated meeting point. Starting point: OXXO VILLAS TULUM, Calle Av. Tulum, Calle 3 Norte Con, entre Calle 3 Norte Y Boca Paila, Colonia Centro, 77780 Tulum, Q.R., Mexico

Itinerary

Admission included120 min

Tulum was a port city crucially important to the Mayan culture and its economy in the region. With a professional tour guide, you’ll learn more about what made this city a powerhouse in its time. With temples scattered throughout the city and many other cultural epicenters within reach, this visit will prove to be not only educational but an interesting experience to learn about the Mayan culture, their advanced knowledge and the heritage of the region.

Admission included120 min

Take a refreshing swim in the waters of a beautiful cenote, you’ll be able to learn more about the amazing underground networks of water bodies in the region. Enjoy the scenery and even enjoy the depths with your snorkel gear, should you choose to do so.

Highlights

Guided tour Tulum Mayan Temples
Admission fees and priority access at Tulum archaeological site
Roundtrip transportation to and from your centrally located hotel (If selected)

What's included

Included
Guided tour Tulum Mayan Temples
Admission fees and priority access at Tulum archaeological site
Roundtrip transportation to and from your centrally located hotel (If selected)
Not included
Mandatory fees (Govt tax 420MXN, Tulum fee 100MXN and natural reserve 230MXN)
Optional lunch (300MXN) lifejacket and snorkel rental (200MXN)
Food and beverages not listed as inclusions
Gratuities
Hotel pick up & drop off to / from Tulum Hotels

Pickup Locations & Times

You will confirm your exact departure time with the local tour operator.

Traveller Ratings

4.5
156 reviews
5
119
4
16
3
10
2
5
1
6

Important Information

  • Service animals allowed
  • Infants are required to sit on an adult’s lap
  • Not recommended for travelers with poor cardiovascular health
  • Suitable for all physical fitness levels
  • Children 2 and younger are complimentary when accompanied by a paying adult.
  • You must be able to walk at a leisurely pace for approximately 1.5miles (2km) and be able to climb and descend stairs.
  • An additional surcharge of Mandatory fees of 750MXN per traveler. (Government tax 420MXN, Tulum fee 100MXN and natural reserve 230MXN) is payable in cash on the day of your activity.
  • Please be ready and waiting in your hotel lobby or meeting point 15 minutes prior to your scheduled pick-up time.
  • Roundtrip transportation is available from most centrally located Cancun, Playa Mujeres, Costa Mujeres, Puerto Morelos Riviera Maya and Playa del Carmen Hotels. You will confirm your exact pickup time with the local tour operator.
  • If your hotel is outside coverage you will be asked to meet the tour at a nearby location.
  • Hotel pickup from Tulum hotels is not available. Passengers staying at Tulum Hotels must meet the tour at the designated meeting point.
  • You should bring swimwear, towel, a change of clothes, sunscreen, insect repellent and spending cash for incidentals.
  • Please note that as of January 2nd, 2025, Mexican federal government has imposed a new additional mandatory tax for all visitors attending Tulum Archeological Site (Mayan Ruins). As a result, a mandatory surcharge of 750MXN pesos per passenger is payable in cash on the day of your activity.

Reviews(156)

C
Christopher_W
May 25, 2026
Great time for everyone

It was very memorable. I would highly recommend going. It’s a great time for everyone and offered many unforgettable experiences.

C
camille_y
February 15, 2026
Worst tour experiende and even didnt take the tour , awful behaviour by service staff. Stay at home better than this peo

Dont travel with this agency, no customer service , no empathy or decency , avoid this people . Worst

Operator response

We are sorry to read your review and respectfully disagree with the characterization of the situation. Prior to the tour date, we sent you the confirmed pick-up time and meeting location through the contact details provided in your reservation. Our driver arrived at the designated place and waited within the established waiting window. According to our records, we did not receive any message or call from you before or during the scheduled pick-up time. Your message was received the following day, approximately 30 minutes after the scheduled pick-up time had already passed. At that point, the service had been marked as a no-show in accordance with our policy. We always make every effort to ensure tours operate as scheduled, and in this case all operational steps on our end were completed correctly. Unfortunately, when guests do not review the confirmed pick-up information in time, we are unable to proceed with the service. While we understand that missing a tour is frustrating, the reservation does not qualify for a refund under our no-show policy, as the service was fully confirmed and dispatched. We remain available should you wish to review the confirmation messages sent prior to your tour. Kind regards, Customer Service Team

J
Jane_H
January 21, 2026
A beautiful day however....

I hate to leave negative reviews however they were 45 minutes late. We had a really hard time understanding the tour guide Silvestri. Luis the driver was great.

Operator response

Hello Thank you for taking the time to share your feedback. We truly appreciate it, even when it highlights areas where we can improve. First, please accept our sincere apologies for the 45-minute delay. We completely understand how frustrating this can be, especially when you have planned your day around a scheduled pick-up. We will review this situation internally to better understand what happened and prevent similar delays in the future. We are also sorry to hear that you had difficulty understanding the tour guide, Silvestre. We understand how important clear communication is during a tour experience, and we will address this matter with our team to ensure better clarity and overall service quality. On the other hand, we’re very happy to hear that Luis provided great service. We will be sure to share your kind words with him — he will truly appreciate the recognition. Thank you again for your honest feedback. It helps us continue improving our service. Best regards

M
MaryAnne_O
January 10, 2026
Great day

We had a wonderful day, Tulum was super beautiful, Mary knew so much interesting information about it. The cenote was amazing, exactly what I was hoping for. It was a long day but that’s just because we were leaving from Cancun. The van was comfortable and we were picked up on time.

Operator response

Hi! Thank you so much for sharing your experience with us! We’re delighted to hear that you had such a wonderful day and that Tulum made such a great impression on you—it truly is a beautiful place. We’re especially happy to know that Mary shared so much interesting information and helped make the visit even more meaningful. We’ll be sure to pass along your kind words to her. It’s also great to hear that the cenote met your expectations and was exactly what you were hoping for. We appreciate your understanding regarding the length of the day when departing from Cancun, and we’re glad the comfortable van and on-time pickup helped make the journey more enjoyable. Thank you for choosing us, and we hope to welcome you again on another adventure in the future! Best regards

J
Jessica_P
December 31, 2025
Okay tour, but easy to do on your own

The tour was okay, but the ruins were pretty close to Tulum, so it would be easy to do on your own. The guide was nice, but not very engaging. When we first arrived to the ruins everyone split up before we entered, so we kind of just hung around for about 10 mins unsure of what was going on. The cenote was pretty, worth a visit.

Operator response

Hello, Jessica Thank you for taking the time to share your feedback with us. We appreciate your honest comments and are glad to hear that you enjoyed visiting the cenote and found it worth the visit. We understand your point regarding the proximity of the Tulum ruins and that some travelers may choose to visit independently. Our goal with the tour is to offer convenience, transportation, and guidance in one experience, but we recognize that the value can vary depending on individual expectations. We’re sorry to hear that the guide did not feel as engaging as you had hoped and that there was some confusion upon arrival at the ruins. Waiting without clear direction is certainly not the experience we want our guests to have, and we apologize for that lack of coordination. Your comments are very helpful and will be shared with our guiding and operations teams to improve group organization, communication, and engagement during the tour. Thank you again for your feedback. It helps us continue improving our experiences, and we hope to have the opportunity to provide you with a more seamless and enriching tour in the future. Best regards

D
danstanton1702
November 27, 2025
Don’t skip this out!

What an amazing day. Lovely weather, beautiful water to swim in, tasty tacos and mean margaritas! Tobias is a cocktail connoisseur

B
Brittany_A
November 25, 2025
Phenomenal experience!

I’m so glad I booked this experience instead of a different Tulum/cenote tour! I did a lot of research and it paid off. Jackie and Pedro were great. Jackie has so much knowledge about Mayan culture, even my teenagers were listening. Our group was the only one at the cenote and the tacos were amazing. Highly recommended.

H
HoWalt2704
October 28, 2025
Beautiful tour to Tulum

Punctual pickup and the tour was really nice. We visited the archaeological site in Tulum and a cenote at Akumal

S
Sondra_R
October 25, 2025
Amazing day in Tulum

We had an absolutely amazing day in Tulum! We were picked up right on time at our hotel by our friendly driver Hugo and our wonderful guide Gabriel. At the archaeological park, Gabriel shared his incredible knowledge of Mayan culture and history with us. The ruins were fascinating, the views were stunning, and we even saw plenty of iguanas and a beautiful beach below. After exploring the ruins, we visited a breathtaking cenote where we swam in the crystal-clear water — such a refreshing and unforgettable experience! To finish off the day, we enjoyed some of the best tacos we’ve ever had. On the way back, we made a quick stop to see some beautiful spider monkeys — such a lovely surprise to end a perfect day. Everything was perfectly organized, and both Hugo and Gabriel made the experience truly special. We’re so happy we chose this tour — it was the highlight of our trip :)

O
outllookcom
September 26, 2025
Great Tulum experience, it is HOT!

Our guide Mari was excellent, very knowledgeable about the ruins. She gave us helpful hints prior to getting off the van. Opt for the lunch and get the tacos, so delicious. Bring a towel for the cenote and the water is cold! I knocked a star off as it was impossible to call the company like they asked ahead of time. Trip advisor staff really helped out. The Cancun travel experience should use what’s app!

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