The Grand Oslo Ride: E-bike Experience

I booked The Grand Oslo Ride: E Bike Experience for July 4th, 2026, with a 5:30 PM departure. Wanting to confirm the exact meeting point at Fredensborgveien 22F, 0177 Oslo, Norway, I called the contact number listed on the ticket starting at 4:03 PM. I kept trying, on and off, right up until 5:30 PM, and no one ever answered. We still made our way to the listed location and arrived around 5:25 PM, ahead of the departure time. There was no guide, no staff, and no indication that anyone from the tour operator had been there. We waited, but no one showed up. I've been booking tours through Viator for many years and have generally had good experiences, which is what makes this so disappointing. This wasn't a minor hiccup — we had zero communication from the operator despite repeated attempts to reach them, and we were left standing at a meeting point with no tour, no explanation, and no way to reach anyone. We paid for a service we never received. I'd strongly caution others before booking this particular tour and would encourage Viator to look into how this operator handles customer communication.

Our group was 20 people which was way too many for this activity. The group was constantly getting split up by traffic and lights. The sites were enjoyable but many were so close that they could be done by a walking tour rather than by bike. The bikes were good.

We went to all the places that were listed on the itinerary. My bike was fine, although the brakes needed some work. There was some disorganization with assigning bikes to everyone - like they didn't know what sizes they needed and they only had just enough. My biggest problem was that I didn't feel safe. Not all the tour operator's fault. It was world cup game day and there were lots of people downtown. Lots of construction too. BUT, there were places we should have walked. We should have been wearing vests so we could be seen. (Like "I'm a tourist and don't get mad at me.") The guides did not have any vests or colourful helmets so it was hard to see them and sometimes they went ahead without the rest of the group who were stuck at a light. We all managed to make it, but it was kind of scary at times. I also felt like the information they gave us could have been found in any guide book, which is ok, but a few interesting stories or personal experiences would have been more ...interesting. All in all, we got what we paid for, but I should have lowered my expectations. I've been on many bike tours. Too many people for the streets (2 groups of 10 instead of 1 group of 20 with 2 guides??), lack of safety instructions or directions and kind of boring. Having said that, the guides were very nice and I hope this helps with future tours.

Great tour, wonderful way to see the highlights of Oslo. The Ebikes certainly power you up some of the hills. Well maintained equipment.

Perfect for a quick overview of the sights in Oslo. Good stop with the opportunity to explore on foot for a shorter time.

It was just the two of us for this e-bike trip. The location is a 20 minute walk from central Oslo and somewhat uphill. The bikes were checked to make sure they fitted and I needed an extra low one so that got sorted out. Our young Spanish guide is an ex-nurse who has settled in Oslo and he showed us such a lot as we pedalled/zoomed around the city. It was especially good to get to places like the sculpture park which are in areas beyond the centre. We had enough stops to have a look at places and the pace was perfect. I highly recommend having a look at the new library which is also a useful bathroom break. We ended up a more vibrant and authentic part of the city which we stayed around in afterwards to browse the vintage shops. On this tour you will see all the key sights of the city and then some. Also helped me with e-biking confidence as the traffic in Oslo is light and cars etc are forgiving.

Fransisco was a wonderful, personable and knowledgeable guide. He went above and beyond—highly recommend!

Nice ride thru town. Major city but very few cars which made the ride nice. You can take other tours but the e-bike lets you see neighborhoods you won't see on a bus. Location was easy to find with google maps. Guide was knowledgable and pleasant.

When booking it mentioned that it was a small group, however there was nearly 30 people on the tour. The tour guide was lovely but she kept saying "because there are so many of us we cannot stop, we will just ride past!" This was disappointing as we picked this tour to see Oslo not just ride past. The bikes were also in need of maintenance, my husbands bike was appalling and he had to fix it himself enroute. It should have not been out on a ride as he had no gears or brakes. I swapped mine with the other guide as the one I had was also troublesome and far to big. There was no sorting which bike would suit who, it was a mad free for all so men were riding step through bikes and women were on men's bikes which made it difficult for some of the ladies. Very disappointing experience.

Really enjoyed this experience. Easy riding and helpful guide. Saw key sites, statue park, palace red house, opera theatre and ride through the city. 3 hours long and well worth it. Cycling was a bit slow and some riders had an interesting approach to red lights and road safety, but that's not the fault of the organisation. It's for all ages providing you can ride a bike and have some road sense. You are in the city.