Snorkel in the 2nd largest reef in the world at Puerto Morelos

Snorkeling felt really rushed- only 45 mins or so in the water and was constantly swimming to keep pace with the guide. Not enough time to truly enjoy and take in the wildlife around us, which was amazing! Was not allowed to keep my personal cellphone on me, a first for this type of activity. Photographer was very personable, but was a distraction from the wildlife. I wish the experience would have matched the advertisement better so I would have chosen a tour that matched my expectations. Expected more snorkeling based in the advertisement and was not expecting the tequila tasting and stroll through the markets. All in all a fun experience, but did not match the experience advertised.

Beautiful corals and fish, enjoyed the tequila tasting experience, very generous with the samples! However found the hard sell for photos of our snorkelling trip after the meal slightly intimidating. We asked on a number of occasions if our transport had arrived and were told our transport could not pick us up for at least 45 minutes, during which time we were repeatedly offered our photos at ever decreasing prices each time we declined. We subsequently found out our transport was parked up outside all along!

Snorkeling 🤿 was disappointing. No beautiful reef just sea grass. No free time to explore. Tourist trap and only taken to "friends" shop. We only gave it a 2 * because we saw a couple turtles & eagle ray.

I was very disappointed. I was charged an additional 50 dollars when I arrived. I was told it was for transportation. We could not take pictures while snorkeling. I have snorkeled for 10 years and have never not been allowed to take pictures. Instead we had to buy the pictures the guide took. I saw a lot of interesting fish while in the water and do not have a picture of any of them. I completely feel I was cheated out of 400 dollars. I will never sign up again.

Excellent day out, saw lots of fish and had some nice tacos. Carlos our guide was great! Would recommend

The trip was cancelled due to windy weather. They did not send out any kind of notice. I sat in front of my hotel for an hour and after some back and forth messages learned that they would not be coming. The site promises a refund . I asked for a refund. They said they would provide one. I have not received a refund or heard anything since.

The trip was great and my guide Enrique, photographer Kevin, sailor Jonathan and Captain Ishmael were all great. Saw a nurse shark, eel, many fish and swam through a jelly fish jungle without getting stung! Even got some extra time in the water on request. I did not expect the "upselling" to the VIP option, so was not prepared to pay extra but fortunately it worked out. Had it been an initial choice, I would have paid it to have the smaller group (i had the boat and crew all to myself!) I was able to get excused from.the tequila presentation, since I have had that experience many other times. I really appreciated that Enrique understood that I also had no interest in souvenir shopping, so we made it through town easily. Although if you want the local.shopping experience, I think Puerto Morelo would be a goodnplace.for.it. The people were friendly and the.town is small enough that you can shop for many wonderful local products. The tacos and ceviche were excellent and I HIGHLY recommend the sangria!

All the team was so very helpful and fun! We saw turtles, stingray, lots of fish. It was so beautiful! Thank you. The tacos were great, too! We are so glad we went on this tour!

Great family excursion, especially if you love the ocean. I highly recommend getting the photo package after you’re done. We saw plenty of sea turtles, different schools of fish as well as a stingray and barracuda!

We were so excited for this snorkel event especially with how it was advertised. On the day of the weather was causing some strong currents and rough waves; we were told by the tour guides that it may not be good for our smaller child, and that we could try to reschedule; however viator does not allow this so we had a lot of confusion and almost missed our event. Luckily we were put in a later slot. The snorkel does require the $10 USD /person dock fee and you will be expected to tip everyone. The snorkel gear was not the best we've seen, i.e., mismatched fins and a snorkel that looks like a dollar store buy. Mine came apart during snorkeling ( the mouthpiece was separated from the tube). The snorkeling itself was disappointing; the reef was mostly dead/dying. There were some fish but very minimal. You have to swim in a group, and you are not allowed to swim on your own; almost in a tour-type fashion. We snorkeled for maybe an hour. They get you excited for free tacos and tequila tasting at the end; which the tequila tasting is a 1/4 tsp taste and you are encouraged to buy buy buy and don't forget to tip. You will get one small taco at the end; there will be a band and you will be asked to tip them too. I also understand that some Spanish and our group leaders were a little derogatory towards some of the passengers right in front of them. They also will talk about you right in front of you thinking you don't know what they are saying; and if you don't tip enough they will mock you. So unfortunately, will all of this; this was not the best experience.