Tours/Cancun/Private Roundtrip Transportation from Cancun Airport to Playa del Carmen
Viator · Private tour

Private Roundtrip Transportation from Cancun Airport to Playa del Carmen

4.8(1,874)Cancun1 hour
VIATOR4.8(22)TRIPADVISOR4.8(1,852)

Description

• Have a personal driver take you to your hotel in Playa del Carmen a board a comfortable van. If you have a group of people coming with you this is the best option to have someone waiting for you just in time for your arrival. This service runs 24/7 and has a waiting time of 15 minutes at Cancun Airport.

Tour Options

Private Roundtrip Transportation from Cancun Airport to Playa del Carmen

Highlights

All taxes, fees and handling charges
One trip for arrival date and one trip for departure (Can't be split into multiple trips)
Transport by air-conditioned van

What's included

Included
All taxes, fees and handling charges
One trip for arrival date and one trip for departure (Can't be split into multiple trips)
Transport by air-conditioned van
Not included
Food and drinks
Gratuities
Additional fees applies to go to Puerto Aventuras. Please call to get pricing
Additional fee applies to go to Akumal. Please call to get pricing

Traveller Ratings

4.8
1,874 reviews
5
1,756
4
34
3
14
2
18
1
52

Important Information

  • Specialized infant seats are available
  • Infants and small children can ride in a pram or stroller
  • Service animals allowed
  • Public transportation options are available nearby
  • Suitable for all physical fitness levels

Reviews(1,874)

E
Escape48456320210
July 17, 2026
Exceptional Service

This company was reassuring. I got emails of what to expect when we landed at the airport and how to identity our driver. My driver was very friendly and professional. I can not recommend this service enough.

S
Sightseer33269193445
July 16, 2026
Great

Great service. Would use them again.

Operator response

Dear customer, Thank you for your wonderful review! We're delighted to hear that you enjoyed our service and that you would choose Happy Shuttle again. Knowing that we earned your trust is the best compliment we could receive. We look forward to welcoming you back on your next visit to Cancun. Warm regards, Gustavo Estudillo Happy Shuttle Cancun Team

V
valeriecE6335RJ
July 13, 2026
Just say yes to Happy Shuttle

We relied on other review to choose Happy Shuttle and I'm so glad we did! The service was great and we had such a great time. Our driver Hector was wonderful and made the trip enjoyable by sharing information about his culture and the town. I highly recommend Happy Shuttle!

Operator response

Dear customer, Thank you so much for your wonderful review and recommendation. We're honored that other travelers' reviews led you to choose Happy Shuttle, and we're even happier to know that we lived up to your expectations. It's especially rewarding to hear that Hector made your journey enjoyable by sharing his knowledge of our culture and the local area. We'll be sure to pass along your kind words to Hector; he'll be delighted to know he helped make your trip even more memorable. Thank you for choosing Happy Shuttle. We truly appreciate your trust and look forward to welcoming you back on your next visit to Cancun. Warm regards, Gustavo Estudillo Happy Shuttle Cancun Team

W
Wanderer63144058045
July 10, 2026
Friendly drivers and on time service

Our drivers were friendly and prompt. At the airport, they greeted us immediately. It took about 10-15 minutes before the van arrived, but overall experience was great. The driver who picked us up at the hotel for our return flight was right on time and super friendly.

Operator response

Dear customer, Thank you so much for your kind review. We're delighted to hear that our team was there to greet you upon your arrival and that both of your drivers provided friendly and punctual service. We're also pleased to know that your airport wait was minimal and that your return transfer to the airport went smoothly and right on schedule. Thank you for choosing Happy Shuttle. We truly appreciate your trust and look forward to welcoming you back on your next visit to Cancun. Warm regards, Gustavo Estudillo Happy Shuttle Cancun Team

T
Trip36619641995
July 9, 2026
Driver no show

Driver did not show up to take us back to the airport.

Operator response

Dear customer, Thank you for taking the time to share your feedback. We are sorry to learn that your experience did not meet your expectations. We understand how concerning it can be when transportation does not go as planned, especially when traveling to the airport. Based on the information provided in your review, we are unable to identify the reservation or verify the details of what occurred. Nevertheless, we take comments like yours seriously and continually review our operations to ensure we provide the reliable service our customers expect. Thank you for bringing this to our attention, and we wish you all the best in your future travels. Kind regards, Gustavo Estudillo Happy Shuttle Cancun Team

R
REW1957
July 8, 2026
Great service for transport to/ from CUN

This was a seamless as it can get. Very clear pick up instructions (especially important at the CUN airport). Lovely clean SUV for 2 of us to our resort. Departure was great service too ... on time, great driver (Luis), and easy breezy.

Operator response

Dear customer, Thank you so much for your wonderful review. We're delighted to hear that your transportation experience was seamless from start to finish. It's great to know that our airport pickup instructions were clear, your private SUV was clean and comfortable, and that your return transfer was punctual and hassle-free. We'll also be sure to share your kind words with Luis. He'll be delighted to know he helped make your journey even more enjoyable. Thank you for choosing Happy Shuttle. We truly appreciate your trust and look forward to welcoming you back on your next visit to Cancun. Warm regards, Gustavo Estudillo Happy Shuttle Cancun Team

D
Discover22436202176
July 2, 2026
Fast, friendly, and punctual

Booked Happy Shuttle Cancun for a friends and family trip of 11. By far the most punctual and accurate transportion company. We all fit comfortably in their spacious van. I’ve visited Cancun for than 9 times and these guys are by far the best. Highly recommend 10/10

Operator response

Dear customer Thank you so much for your outstanding review and recommendation! We're honored that you chose Happy Shuttle for your friends and family trip. It's wonderful to hear that our punctuality, reliability, and spacious transportation helped make your group travel comfortable and enjoyable. Knowing that, after more than nine visits to Cancun, you consider us the best transportation company you've experienced is truly meaningful to our entire team. Thank you for your trust and your 10/10 recommendation. We look forward to welcoming you and your group back on your next visit to Cancun! Warm regards, Gustavo Estudillo Happy Shuttle Cancun Team

L
LaQuiah T
July 1, 2026
Good price and timely

The pickup from thr hotel was great. Took a while but finally a person showed up and he was very helpful. The driver was nice and fun. Drove safe. The pickup back to the airport was not as great and the shuttle was not clearly marked. The driver had my info so I took the chance. Everything was great and timely. That driver was just about the business. Would choose again thought

Operator response

Dear customer, Thank you for taking the time to share your feedback. We're delighted to hear that you found our service to be a great value and that both of your transfers were completed safely and on time. It's wonderful to know that our team was helpful and that you enjoyed the friendly service provided by one of our drivers. We also appreciate your comments regarding the vehicle identification during your return transfer. Feedback like yours is valuable, and we will share it with our operations team as we continue looking for ways to make the pickup experience even clearer and more convenient for our guests. Thank you for your trust and for choosing Happy Shuttle. We're pleased to know you would travel with us again, and we look forward to welcoming you back on your next visit to Cancun. Warm regards, Gustavo Estudillo Happy Shuttle Cancun Team

N
NephroCA
June 28, 2026
Great experience

Great experience- responsive and good communication! Great AC in shuttle. Went from the airport to the fairy terminal. Will use them again

Operator response

Dear customer, Thank you so much for your kind review. We're delighted to hear that you had a great experience with our team and appreciated our responsive communication and comfortable, air-conditioned shuttle. It's wonderful to know that your transfer from Cancun Airport to the ferry terminal was smooth and enjoyable. Thank you for your trust in Happy Shuttle. We're thrilled to hear you'll be choosing us again, and we look forward to welcoming you back on your next visit to Cancun. Warm regards, Gustavo Estudillo Happy Shuttle Cancun Team

E
E9422GEsaraha
June 27, 2026
Transportation -Cancun

Excellent and reliable transportation. Won’t use any other shuttle service!

Operator response

Dear customer, Thank you so much for your wonderful review. We're delighted to hear that you found our transportation service reliable and that we've earned your trust as your preferred shuttle service in Cancun. Your loyalty means a great deal to our entire team. We truly appreciate your confidence in Happy Shuttle and look forward to serving you again on your next visit. Warm regards, Gustavo Estudillo Happy Shuttle Cancun Team

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