Private One Way or Roundtrip Transportation to Cancun Hotels
Description
With this stress-free service, you won't have to worry about scheduling a taxi or trying to navigate on your own. Our professional staff will help you get the most out of your vacation by taking you to the airport or hotel in a comfortable, air-conditioned vehicle that knows the best route to the airport and back. This saves you time, money, and hassle. - Flexible and convenient pickup times and locations - Hassle-free private round-trip transportation - Comfortable and air-conditioned vehicles - Affordable pricing at all our service areas
Tour Options
Highlights
What's included
Pickup Locations & Times
**Airport Pickup:** Upon arrival, please collect your baggage and head to the Arrivals Hall. Your driver waits outside of the terminal in the Ground Transportation pick-up area holding a sign displaying an orange Cancun Travel Experience logo. Please present your confirmation or photo ID upon pickup. Your transportation will be ready at exactly 30 minutes after your flight landing time and can wait up to 60 minutes after your flight landing time. Arrivals: If by any chance, you encounter any issues locating your driver please go to any of the following meeting points: - Terminal 2 (Domestic arrivals) at Welcome Bar - Terminal 2 (International arrivals) at Welcome Bar - Terminal 3 at Margaritaville Bar - Terminal 4 at Welcome Bar **Hotel Pickup:** Your exact pickup time will be confirmed a day before your flight departure, your driver will meet you at the lobby of your hotel. Please present your confirmation or photo ID upon pickup. Please be ready and waiting a few minutes before the confirmed pickup time, drivers are only allowed to wait a maximum of 10 minutes after the confirmed pickup time.
Traveller Ratings
Important Information
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Infants are required to sit on an adult’s lap
- Suitable for all physical fitness levels
- This a private transfer, only you and your party will travel together.
- Partial cancellations/refunds are not available for roundtrip transportation services.
- For any last-minute changes and/or delays, please reach out immediately, please note all last minute changes are subject to availability and can´t be guaranteed.
- Arrivals: Your transportation will be ready at exactly 30 minutes after your flight landing time and can wait up to 60 minutes after your flight landing time.
- Departures: Please be ready and waiting at the lobby of your hotel, drivers are only allowed to wait a maximum of 10 minutes after the confirmed pickup time.
- Please note pickups to/from multiple airport terminals/hotels are not allowed, pickup times are based on traffic/road limitations, any requests for changes will be reviewed and accepetd or rejected on supplier´s sole discretion.
- Transfer services are not exchangable for any other services/routes.
Reviews(713)
Both experiences, transfer from Cancun airport to Hotel Zone, and return trip - FANTASTIC. Abel was first - excellent, great tips and advice Luis was second - excellent as well. HIGHLY RECOMMEND
Thank you so much for your amazing review and recommendation! We're thrilled to hear that both your arrival and departure transfers were fantastic. We'll be sure to share your kind words with Abel and Luis—they'll be delighted to know their service made such a positive impact on your trip. We truly appreciate your trust and look forward to welcoming you back on your next visit to Cancun
I booked a vacation package on Best Day from CDMX to Cancun; entering the application under additional promotions, they offer round-trip transportation to the hotel and airport, but the company you are hiring is not specified until you pay; at that moment (depending on your flight), they add schedules that fit perfectly with your arrival and return. To start off, it was terrible because there are no signs to get to the meeting point, the ladies at the counter were awful when assisting us, and the taxi took approximately 1 hour to be able to pick us up. And to add to their ineptitude, they scheduled the return for a certain time, however, it arrived half an hour earlier than what they had originally told me. I only found this out when the bellhop gave me the message that they had already passed by. For that reason, I had to hire a taxi on my own. It is worth mentioning that upon contacting them and commenting on their mistake, the young lady who answered my call told me that she could not do anything and that I should request a refund, which, by the way, they have not processed. Consider it a scam, the company is W2M BDX
The driver was excellent professional and got us quickly to our Paradiso LA Bonita resort. Nice and clean with great music.
Hi Thanks for your excellent review! We are delighted to hear that your driver provided professional and efficient service and helped make your arrival at Paradiso La Bonita Resort a smooth experience. We’re also happy to know you enjoyed the cleanliness, comfort, and atmosphere during your transfer. We truly appreciate your feedback and will be glad to share your kind words with our team. We look forward to welcoming you again on your next visit.
Great service very kind and fast. The driver and the other man were super nice and great at communicating
Thank you for your wonderful review! We're so happy to hear that you had a great experience and that our team provided kind, fast, and helpful service. We truly appreciate your recognition of the driver's communication and friendliness. We'll be sure to share your kind words with our team, and we look forward to welcoming you again on your next trip. Safe travels!
Excellent and on time, meeting directly...
Thanks for your feedback. We are pleased to hear that your experience was excellent and that our team provided a punctual and convenient meeting point upon arrival. Our goal is to make every transfer smooth, reliable, and stress-free for our guests. We truly appreciate your support and look forward to assisting you again on your next visit. Best regards The Cancun Travel Experience Team
The driver and the person who met us at the airport were very courteous and polite! The drive was smooth
Thanks for taking the time to share your experience with us. We are delighted to hear that our airport team and driver provided courteous and professional service. It is wonderful to know that your transfer was smooth and comfortable from start to finish. We truly appreciate your kind words and will be happy to share your feedback with our team. We look forward to welcoming you again on your next visit. Best regards The Cancun Travel Experience Team
The worst service. Never book here. We booked and they never arrived, we requested a reservation and they never answered, much less arrived; they left us stranded at 23:00 at the Cancun airport.
Holla Lamentamos mucho leer su comentario y la experiencia que describe. Nos gustaría revisar lo sucedido, ya que nuestro equipo monitorea cada servicio y mantiene comunicación con nuestros pasajeros cuando surge algún inconveniente. Sin embargo, con la información proporcionada en su reseña no nos es posible identificar su reservación. Le agradeceríamos que nos compartiera su número de reservación o el nombre bajo el que se realizó la compra para poder investigar el caso a detalle y darle el seguimiento correspondiente. Nuestro objetivo siempre es brindar un servicio puntual y de calidad, por lo que tomamos este tipo de comentarios con mucha seriedad y estaremos encantados de revisar lo ocurrido para encontrar una solución adecuada. Saludos cordiales
Communication and follow-up at all times, personalized attention, kindness, punctuality, and safety on the trip.
Muchas gracias por tus palabras! Nos llena de satisfacción saber que te sentimos acompañado, seguro y bien atendido en todo momento. Agradecemos mucho tu confianza y quedamos a tu entera disposición para tu próximo viaje. Saludos Cordiales De Cancun Travel Experience
Baggage claim was hell! Didn’t get our bags until over an hour after our flight landed and he waited for us. He was polite. He also I was very informative and pointed out a lot of places and things along the way to the hotel zone.
Our driver Adrian was there before we got through baggage claim. He was very pleasant and welcoming. His van was very clean and smell amazing. He even gave us recommendations on where to eat off of our resort. Great driver and no issues with our pick up and drop off! Would recommend 100%
Thank you so much for the outstanding review and the 100% recommendation! We’re thrilled that your arrival was completely seamless and that Adrian made such a great first impression. He takes immense pride in keeping his van spotless and sharing his favorite local food spots, so he’ll be delighted to read your kind words. We hope you had a fantastic trip, and we can’t wait to welcome you back! Best regards, The Cancun Travel Experience Team
