Premium Access to Burj Khalifa Ticket, The Lounge 152 ,153 & 154
Description
Visit Burj Khalifa, the world’s tallest building, for a VIP experience .The Lounge is the newest attraction to open in the Burj Khalifa on floors 152, 153 and 154 Floor. The new public observation deck stands at a height of 575 meters.
Tour Options
Itinerary
Visit Burj Khalifa, the world’s tallest building, for a VIP experience .The Lounge is the newest attraction to open in the Burj Khalifa on floors 152, 153 and 154 Floor. The new public observation deck stands at a height of 575 meters.Sit back in the lush couches. Enjoy an assortment of fresh bakes and delicate desserts, alongside a selection of the fines teas and coffee. Inclusive of a tour of the outdoor terrace.
Highlights
What's included
Pickup Locations & Times
HOTEL TRANSFER ( PICK UP) IS ONLY AVAILABLE IF THE OPTION SELECTED • If TICKET only option selected - please make own arrangement to "At the Top, Burj Khalifa" ticket counter, located on the lower ground level in The Dubai Mall, opposite the food court. • Please note that the "At the Top, Burj Khalifa counter", Dubai Mall and Burj Khalifa are all part of the same complex. • Get accurate directions by asking at the Dubai Mall Service Desks or look for signage indicating the direction to the Burj Khalifa. • Please arrive at the redemption point 10 minutes before the scheduled time of your visit to avoid any delays. • If Ticket + Transfer option selected - The time you have selected will be Burj Khalifa visit time and hotel pick up will be 01 hours prior to the selected visit time. • The Hotel pickup is only available from hotels in Dubai – Deira / Bur Dubai / Downtown / Al Barsha/Marina /Jumeirah / Palm Jumeirah area and Dubai Port Rashid Cruise Terminal and Dubai Harbour Cruise Terminal. Additional charges applicable to arrange pick up from any other locations. • Please contact us to reconfirm the pick-up time / location and also for the Burj Khalifa Order number / Barcode which you need to present at the “At the Top - Burj Khalifa” ticket counter.
Traveller Ratings
Important Information
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- You will receive an instant confirmation email (VIATOR /TRIPADVISOR VOUCHER) after the booking is made, but it cannot be used to redeem at “At the Top - Burj Khalifa” ticket counter.
- You will receive another separate confirmation PDF voucher from the Tours Operator (Odyssey DMC) by email or by what’s app messenger after the booking is made.
- Please keep only that PDF voucher or 7-digit order number(on your mobile phone is fine) received from the Tours Operator (Odyssey DMC) and show to the staff at the Burj Khalifa entrance / ticket counter along with a valid photo ID for them to scan and collect the physical ticket.
- Please note that during peak tourist season, weekend and public holidays this option will also have some waiting time at the Ticket Counter / Elevator.
- Please arrive at the redemption point 10 minutes before the scheduled time of your visit to avoid any delays.
- Due to high demand, your chosen time slot may not be available: if this happens you will be allocated a new time slot… a new time slot closest to your initially requested time subject to availability”
- Please note: Weather conditions cannot be guaranteed; there is no refund for hazy weather, when visibility would be low
- You can enter only at the time slot you choose, once inside, you can stay for as long as you like
- The booking confirmation is valid only for the specific date and time shown thereon and shall automatically expire upon the lapse of this specific date and time.
- If you selected the COMBO product , Please make sure you have read the instructions provided for that specific option
Reviews(280)
Thoroughly great experience. I visited on Wednesday 25th February, with an entry time of 5pm. I had purchased the platinum package, which meant I could skip the line, and get escorted within a group of other customers to the lifts, to take us to the top floors of current tallest building in the world. I visited floors 125, 148, 152. and 154, allowing me the opportunity to have some amazing views of Dubai. My package provided me with lounge access, thus giving me access to all kind of beverages (tea, coffee, juices, wine), sweets, candies, and savoury snacks, and also time to take in the scenic environment at my own leisure, without being rushed. Everything was well organised, the staff were amazing, really made me feel welcomed. I would definitely do this tour again, I was lucky to witness the sunset due to the time slot that I picked. There were no issues with queueing or security etc, I felt safe at all times. If you suffer vertigo or are afraid of heights then maybe avoid floors 152 and 154. Orient Tours arranged everything perfectly, I had my digital ticket sent a couple of days before my visit to Burj Khalifa. On the ticket it advised to bring ID which i did, but no one asked to see it at the entrance, but better safe than sorry. All in all I spent close to three hours admiring the views, drinking coffee/tea/juices and chilling in the lounge. Five stars for me, very good experience, worth the extra money for the platinum package.
Dear Ato, Thank you for your wonderful feedback. We’re delighted you had such a memorable experience and enjoyed the Premium Access and sunset views. We truly appreciate your recommendation and look forward to welcoming you again. Kind regards, Hammad Abbasi Guest Services Manager ORIENT TOURS LLC
Be prepared for there not to be enough seats for everyone. You'll be eating and drinking standing up and without napkins. During the day, the view from any height is unsightly. In the evening, the lights come on and a pleasant view of Dubai opens up.
Dear Andrew, Thank you for sharing your feedback. We’re sorry to hear that certain aspects of your experience did not fully meet your expectations, particularly regarding seating and service arrangements. Your comments are valuable and will be shared with the relevant team for review and improvement. We’re glad to know you enjoyed the evening view of Dubai once the city lights came on, which truly is a special sight from such a height. We appreciate your visit and your honest feedback. Kind regards, Hammad Abbasi Guest Services Manager ORIENT TOURS LLC
Very disappointing experience for what was meant to be the premium ( platinum) ticket. 45 minutes queuing despite a skip the line ticket, no seating in any of the lounges and very overcrowded on the viewing deck. A lot of disgruntled people around. Stick to the basic ticket and be prepared to queue
Dear Guest, Thank you for sharing your feedback regarding your visit. We sincerely regret to hear that your experience did not meet expectations, particularly regarding the queue time, seating availability, and crowd levels. Please note that even with Premium Access, there can be short waiting periods during peak hours due to security procedures and high visitor volume. However, the level of comfort and exclusivity you described certainly falls short of the standard we aim to deliver. Your comments have been shared with the concerned teams for review and improvement. We truly value your feedback and hope to have the opportunity to provide you with a much more seamless experience in the future. Kind regards, Hammad Abbasi Guest Services Manager ORIENT TOURS LLC
An excellent experience. We went platinum and would definitely recommend. Service was superb. There was no time limit. Staff were friendly
Dear Lisa B, hank you so much for your wonderful review! We’re delighted to hear that you had an excellent experience and that the Platinum package at Burj Khalifa made your visit even more special. Having no time limit really allows guests to relax and fully take in the incredible views. It’s especially great to know that you found the service superb and our staff friendly — your kind words mean a lot to the entire team. We truly appreciate your recommendation and look forward to welcoming you back for another memorable visit! ✨ Kind regards, Mohsin Ahmed Khan Guest Services Manager ORIENT TOURS LLC
Platinum or Gold pass is the only way to go. Skipping the long lines was worth the price of admission.
Dear Gary, Thank you for your wonderful feedback! We’re delighted to hear that you found the Premium Access experience at Burj Khalifa and The Lounge on levels 152, 153 & 154 worth it. Skipping the long lines truly makes a difference, and we’re glad you enjoyed the exclusive experience. We appreciate your recommendation and hope to welcome you again soon! Kind regards, Mr. Hammad Abbasi Guest Services Manager ORIENT TOURS LLC
Really good experience. I was happy to spend the few extra money to get up. There was peace and not many people, you have 3 floors almost for yourself. You could eat the fine snacks in a peaceful environment without disturbances. The staff was absolutely eminent to give a good experience. We had fast track and it was well given out. Can be recommended, especially with children. As we went further down, we saw the chaos of people all trying to take pictures from the same windows. High music and cows. Again we jumped in the fast track and came down quickly. Really a good experience.
Dear Brian K, Thank you for sharing your wonderful feedback. We’re delighted to hear that you enjoyed the Premium Access experience at The Lounge. The peaceful atmosphere, exclusive floors, delicious snacks, and attentive staff are all part of what makes this visit so special, and we’re glad it met your expectations. It’s great to know the fast track access made your journey smooth, especially compared to the crowds on the lower levels. Your recommendation—particularly for families—is truly appreciated. We hope to welcome you again for another memorable visit. Kind regards, Mr. Hammad Abbasi Guest Services Manager ORIENT TOURS LLC
Staff were pleasant & polite but it is poorly organised, the guide spoke through a microphone with a speaker attached to her belt, the sound was so poor we could hardly hear what was being said. Nice snacks were laid out in the lounge & you got one free drink with your ticket. Exiting was utter chaos despite having a fast track pass as no staff were there to guide you & there were just huge queues of people trying to get in the lifts. The whole experience is massively overpriced.
Dear Steve_F, Thank you for sharing your feedback, and we sincerely apologize that your Premium Access experience did not meet expectations. We are glad to hear that our staff were pleasant and polite; however, we are concerned about the issues you faced with the audio quality during the briefing, the lounge organization, and the confusion while exiting, despite having fast‑track access. This is certainly not the experience we aim to deliver. Your comments are extremely valuable, and we will be sharing them with the relevant teams to improve clarity, crowd management, and overall coordination at the venue. We appreciate you highlighting both the positive aspects—such as the snacks and service—and the areas where improvement is needed. Thank you once again for bringing this to our attention. We hope to have the opportunity to offer you a much smoother and more enjoyable experience in the future. Kind regards, Mr. Hammad Abbasi Guest Services Manager ORIENT TOURS LLC
DO NOT pay the extra money it’s not a premium experience at all . Best views are the standard ticket so do not waste your money for a flat glass of Prosecco and finger food that looks like it came out of a packet. Was very rushed to get in the lifts and to the lounge which was not premium did not enjoy until was down at the outside viewing platform . Feel ripped off paying for this experience
Dear Louise, Thank you for taking the time to share your detailed feedback regarding the Premium Access experience at the Burj Khalifa Lounge. We are truly sorry to learn that the experience did not meet your expectations and that you felt disappointed with the overall value, refreshments, and pace of the visit. We understand how frustrating it can be when a premium product does not deliver the level of comfort and exclusivity anticipated, and we sincerely regret that this was the case during your visit. Your comments regarding the lounge experience, refreshments, and feeling rushed have been noted and shared with the relevant teams for review. Guest satisfaction is very important to us, and feedback such as yours is essential in helping us identify areas that require improvement. While we are pleased to hear that you ultimately enjoyed the views from the outdoor viewing platform, we regret that the overall experience left you feeling dissatisfied and did not reflect the premium standard expected. Thank you once again for bringing this to our attention. We truly appreciate your honest feedback and hope we may have the opportunity to provide you with a more positive and enjoyable experience in the future. Kind regards, Mr. Hammad Abbasi Guest Services Manager ORIENT TOURS LLC
Despite expensive fast pass ticket still have to queue 40 minutes for lift! Also in the lounge very many people. Drinks are included but you must be able to get hold of a waiter to place your order! Views are phenomenal especially from the outdoor terrace. Too expensive for me for what it is.
Beste Bjorn, Hartelijk dank dat u de tijd heeft genomen om uw eerlijke feedback te geven over uw ervaring met Premium Access in de Burj Khalifa Lounge. Het spijt ons oprecht te horen dat de wachttijd voor de lift en de drukte in de lounge niet aan uw verwachtingen voldeden, zeker gezien het premium karakter van het ticket. Hoewel fast-track toegang bedoeld is om wachttijden te verkorten, kunnen er tijdens drukke periodes soms onvermijdelijke vertragingen optreden. Onze excuses voor het ongemak dat dit heeft veroorzaakt. Uw opmerkingen over de beschikbaarheid van service in de lounge zijn genoteerd en zullen worden gedeeld met de relevante teams voor verdere beoordeling en verbetering. We zijn blij te horen dat u heeft genoten van het fenomenale uitzicht, met name vanaf het buitenterras, dat inderdaad een hoogtepunt van de ervaring is. Nogmaals hartelijk dank voor uw waardevolle feedback. We hopen u in de toekomst nog beter van dienst te kunnen zijn. Met vriendelijke groet, Hammad Abbasi Guest Services Manager ORIENT TOURS LLC
Yes a must see. Has to be a clear day of course. Going to the top is a must do in Dubai. They have food and drinks at the top as a well. The view is stunning
Dear Winfield Henry, Thank you for sharing your wonderful feedback about the Premium Access to Burj Khalifa and The Lounge at Levels 152, 153 & 154. We’re delighted to hear that you found the experience to be a must-see and enjoyed the stunning views along with the food and beverages at the top. You’re absolutely right—clear weather truly enhances the beauty of the panoramic views, making the visit even more memorable. It’s great to know that this experience stood out as a highlight of your time in Dubai. Your kind words mean a lot to us and motivate our team to continue delivering exceptional experiences to our guests. We sincerely hope to welcome you again on another memorable tour with us. Kind regards, Mr. Hammad Abbasi Guest Services Manager ORIENT TOURS LLC
