Pompeii Archaeological Park Skip-the-line Entry and Audio Guide
Description
Experience the ruins of Pompeii with an entry ticket and audio guide. Explore a snapshot of life in ancient Rome, frozen in time by the eruption of Mount Vesuvius, and uncover temples, villas and more. Using an audio guide from the convenience of your smartphone, and uncover major landmarks, intricate mosaics and historic residences such as the House of the Faun. Wander the ancient Roman stone paths, while visiting temples dedicated to Venus, Apollo, and Jupiter. Don't forget to stop at the heart of the city, the Pompeii Forum, which was a trading hub, political centre and more. See the haunting impact of the eruption on the ash-covered homes, haunting plaster casts of victims and more – all against the dramatic backdrop of Vesuvius. (Please Note: Ticket does not include access to Suburban Villas/Villa dei Misteri)
Tour Options
Itinerary
Explore the UNESCO World Heritage Site of Pompeii with a skip-the-line entry ticket. Enjoy a digital audio tour and map while navigating the ancient ruins at your own pace.
Highlights
What's included
Traveller Ratings
Important Information
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Transportation options are wheelchair accessible
- Suitable for all physical fitness levels
- Exchange your voucher for an entry ticket at our info point located at Piazza Esedra, 1, 80045 Pompei NA (in front of Hotel Vittoria). Entry to Pompeii strictly requires these entry tickets.
- Please note this ticket does not include access to the Suburban Villas (Villa dei Misteri)
- Scan the QR code on your voucher to download the audio guide prior to arrival
- Pompeii is open daily and visitors typically spend 2-4 hours inside. The area covers 44 square hectares
- Viator vouchers will not be accepted. Please read your booking confirmation for more information.
Reviews(13)
Yes, it's hot, and it's crowded, but so worth the hour or two we spent seeing it. Parking across the street is expensive, but just do it. So worth it!
The site is obviously incredible to be in, the things you can learn and see will astound you. However, the guide is poor. There's a lot of rather famous landmarks that aren't covered, such as the garden of fugitives. I ended up using Google maps to direct us around the parts I wanted to see. The parts that are covered are informative though and appeared to be things that other guides weren't covering, so perhaps a few hidden gems. As a note about usability, this was my first time using Viator and upon opening the ticket redemption code, it tells you that the guide is to be downloaded onto your phone and to bring your own earphones, so the cost seems quite wild, considering the information on the guide was available around site, in pamphlets and on Google maps. I was also unaware that you can't pick up the tickets from the site, you need to go to a ticket kiosk outside of the venue. I don't think I'd use Viator again based on the start of our experience. Although the app, which is called "Pop" is a very good idea, it's not something I enjoy as it drained my phone battery since you need to have it open for the duration of your experience or else the autoplay feature doesn't work.
Thank you for taking the time to share your detailed feedback. We're glad to hear that you found the site itself incredible and that some of the content included in the guide provided unique insights and hidden gems that enhanced your visit. We're sorry to learn that the overall experience did not meet your expectations. We appreciate your comments regarding the coverage of certain landmarks, such as the Garden of the Fugitives, as well as the usability of the audio guide. Feedback like yours helps us identify areas where we can improve both the content and the user experience. Many thanks VoxCity
This was a scam. The cost was twice the price at the gate. Worse, the gate would not honor the ticket.
We had the chance to visit Pompeii with Anna Competent guide with very good French
Great experience if you're looking for some independent wandering around Pompeii. We were sent our tickets the morning of our visit (did not need to visit the Vox City booth to exchange vouchers, as the listing said we would have to) and were able to walk right in.
I bought tickets worth 85 dollars and after I got through the gate the value was worth 40 dollars. It was very difficult to pull up on my phone too.
Good morning, Thank you for your message, and we’re sorry to hear about your experience. We understand your concerns regarding the ticket value and the difficulty you had accessing the audio guide and tickets on your phone. Our customer service team is always here to help you find the meeting point and your host, as well as assist with any ticket or audio guide access issues in real time to ensure everything runs smoothly on the day. We would have been happy to support you during your visit to help resolve this immediately. We appreciate your feedback and will share it with the relevant team for review. Best regards, Vox City
Loved site and experience but staff very unhelpful and very rude. All staff had a very abrupt manner
Hello, Thank you very much for your feedback. We are pleased to hear that you loved the site and your overall experience. However, we are truly sorry to hear that your interactions with staff did not meet the level of service we aim to provide. We always strive to ensure our guests feel welcomed and supported throughout their visit, and we appreciate you bringing this to our attention. Your comments are very important to us and will be shared with our team as we continue working to improve the guest experience. We hope to have the opportunity to welcome you again in the future for a more positive experience. Kind regards, Vox City
Ease of booking online and exchange of voucher at the office. Very pleasant experience complemented by the audio description.
Good morning, Thank you for your feedback. We are glad to hear that you enjoyed our audio guide service. See you soon. Kind regards, VoxCity
The Pompeii site is very interesting. However, in order to collect tickets purchased through Tripadvisor from the on-site booth, he could not find the reservations in the system and they had to make phone calls to settle the case. This delayed our visit for 40 minutes unnecessarily. I think it's better to buy the tickets on another website.
Bonjour, Nous vous remercions pour votre avis. Nous sommes désolé pour les inconvénient encourus. Nous sommes vraiment désolés si vous avez perdu du temps lors de l’échange de vos billets. Nous faisons toujours de notre mieux pour garantir une vision claire de nos réservations quotidiennes. Quoi qu’il en soit, nous espérons que votre expérience à Pompéi a été agréable. Salutations cordiales, VoxCity
Sorry to say it was not possible to connect as no service on majority of my tour. I managed at one point to get the Google map to take me to where I wanted to go but no audio. If I had known I would have got a guided tour instead for my Pompeii visit.
Good afternoon, Thank you for taking the time to share your feedback. We're truly sorry for the inconvenience you experienced. To access the audio tour, guests can scan the QR code on their Viator voucher and download it directly to their mobile phone. We include this information both on the tour page on Viator's website and again in the confirmation voucher. That said, we completely understand how disappointing and frustrating it must have been not to have this process go smoothly during your visit. We genuinely appreciate your feedback and will review the clarity of our instructions to help ensure a better experience for future travelers. We always try to do our best to ensure good experiences. Many thanks, VoxCity International
