New York Private Airport Transfer to City Center
Description
We have over 6 years of experience with a 4.8-star review rating. Our reliable airport taxi service, airport shuttle service, private transportation, and ground transportation are designed to prioritize your comfort and convenience. Travel in comfort and style, knowing that our professional team is here to make your journey smooth and enjoyable. Say goodbye to the stress of navigating unfamiliar airports or worrying about transportation delays. With our services, you can relax and enjoy a hassle-free journey from the moment you touch down.
Tour Options
Highlights
What's included
Pickup Locations & Times
For pick-ups from JFK and EWR airports, a 60-minute buffer is applied to your scheduled pick-up time to allow for a smooth experience. These are high-traffic airports, and the buffer ensures you have enough time to clear immigration and collect your luggage. Please note: This service does not include a meet-and-greet sign. However, our driver will actively contact you and provide dedicated guidance to ensure a smooth pickup. Our driver will be waiting for you in the respective pick-up zone. Please follow the instructions according to your arrival terminal: Terminal 1: Once you have claimed your luggage, proceed to the arrival level. We will meet you at Gate G. Terminal 4: Once you have claimed your luggage, proceed to the arrival level. We will meet you at Gate C3. Terminal 5: Once you have claimed your luggage, proceed to the arrival level. Take the lift to the arrival level, and we will meet you at Gate 3. Terminal 7: Once you have claimed your luggage, proceed to the arrival level. We will meet you at the arrival hall. Terminal 8: Once you have claimed your luggage, proceed to the arrival level. We will meet you at the arrival hall.
Traveller Ratings
Important Information
- Specialized infant seats are available
- Suitable for all physical fitness levels
- Public transportation options are available nearby
- Child seat notice in advance
Reviews(120)
It was a fast and easy experience overall
Competent, absolutely friendly and quick service. Clean and elegant car. A good start into our vacation.
Dear Mr/Ms carmendR3665BB, Thank you very much for taking the time to share your wonderful feedback with us. We are delighted to hear that you had such a positive experience with our service. It’s especially rewarding to know that you found our service competent, friendly, and efficient. We are also pleased to hear that you enjoyed traveling in a clean and elegant vehicle. Providing a smooth, comfortable, and professional transfer is our priority, and we are delighted that we could help give you a great start to your vacation. Your kind words mean a great deal to our entire team and encourage us to continue delivering reliable, high-quality service to all of our travelers. Thank you once again for choosing TravelThru. We truly appreciate your trust and support, and we look forward to serving you again on your future travels. Best regards, Logan Quality Assurance Team TravelThru
Brian was the driver. He is very nice.
Dear Mr/Ms Y8927ACrenatam, Thank you very much for taking the time to share your kind feedback with us. We are delighted to hear that you had a positive experience with our service. It’s especially rewarding to know that Brian made such a great impression and that you found him to be very nice. We are proud to have dedicated drivers like Brian who strive to provide every traveler with a friendly and welcoming experience, and we will be delighted to share your kind compliments with him. Your appreciation means a great deal to both Brian and our entire team, and it encourages us to continue delivering exceptional service to all of our travelers. Thank you once again for choosing TravelThru. We truly appreciate your trust and support, and we look forward to serving you again on your future travels. Best regards, Logan Quality Assurance Team TravelThru
We used TravelThru to book an airport transfer and it was very smooth and good value for money. We would definitely use this service again!
Dear Mr/Ms D3343WTclareb, Thank you very much for taking the time to share your wonderful feedback with us. We are delighted to hear that you had such a positive experience with our airport transfer service. It’s especially rewarding to know that your transfer went smoothly and that you found our service to be excellent value for money. We strive to provide reliable, comfortable, and affordable transportation, and we are pleased that we were able to meet your expectations. We are truly grateful to hear that you would choose TravelThru again. Your continued trust and recommendation mean a great deal to our entire team and motivate us to keep delivering exceptional service. Thank you once again for choosing TravelThru. We truly appreciate your support and look forward to serving you again on your future travels. Best regards, Logan Quality Assurance Team TravelThru
The meeting point and time, the ride, the car ... everything was perfect.
Dear Mr/Ms Navigator771121, Thank you very much for taking the time to share your wonderful feedback with us. We are delighted to hear that you had such a perfect experience with our service. It’s especially rewarding to know that everything—from the meeting point and pickup timing to the journey and the vehicle—met your expectations. We work hard to ensure every aspect of our service is smooth, comfortable, and well-organized, and we are thrilled that your experience reflected this commitment. Your kind words mean a great deal to our entire team and inspire us to continue providing reliable, professional, and high-quality service to all of our travelers. Thank you once again for choosing TravelThru. We truly appreciate your trust and support, and we look forward to serving you again on your future travels. Best regards, Logan Quality Assurance Team TravelThru
Perfect experience, we were welcomed in the best conditions, a big thank you
Cher Monsieur/Madame 55imanes, Merci beaucoup d’avoir pris le temps de partager votre excellente expérience avec nous. Nous sommes ravis d’apprendre que vous avez été pleinement satisfait de notre service. Nous sommes particulièrement heureux de savoir que vous avez été accueilli dans les meilleures conditions et que votre expérience a été parfaite. Offrir un accueil chaleureux et un service de qualité dès l’arrivée de nos clients est l’une de nos priorités, et nous sommes ravis d’avoir répondu à vos attentes. Vos aimables remerciements signifient beaucoup pour toute notre équipe et nous encouragent à continuer à offrir un service professionnel, fiable et attentionné à tous nos voyageurs. Merci encore d’avoir choisi TravelThru. Nous espérons avoir le plaisir de vous accompagner à nouveau lors de vos prochains voyages. Cordialement, Logan Équipe Assurance Qualité TravelThru
After delays at the airport, we was concerned that we had missed our pick up slot at our destination, but it was lovely and comforting that our driver has the flight tracker and picked us up as soon as we came out of arrivals. Very friendly, efficient and knowledgeable, would definitely book with them again.
Dear Mr/Ms joannehY4044JC, Thank you very much for taking the time to share your wonderful feedback with us. We are delighted to hear that you had such a positive experience with our service. It’s especially reassuring to know that, despite the delays at the airport, your driver tracked your flight and was waiting to pick you up as soon as you exited the arrivals hall. We understand how stressful flight delays can be, and we are pleased that our flight monitoring service gave you peace of mind and ensured a smooth pickup. We are also delighted to hear that your driver was friendly, efficient, and knowledgeable. Providing dependable service alongside a warm and professional experience is exactly what we strive for, and we are thrilled that we met your expectations. Your kind words and your intention to book with us again mean a great deal to our entire team. They inspire us to continue delivering exceptional service to all of our travelers. Thank you once again for choosing TravelThru. We truly appreciate your trust and support, and we look forward to welcoming you back on your future journeys. Best regards, Logan Quality Assurance Team TravelThru
Pleasant journey, very friendly driver and the communication was great.see you soon!!
Dear Mr/Ms lusekeloc, Thank you very much for taking the time to share your wonderful feedback with us. We are delighted to hear that you had such a pleasant experience with our service. It’s especially rewarding to know that you enjoyed a pleasant journey, found your driver to be very friendly, and appreciated the excellent communication throughout your transfer. We believe that clear communication and warm hospitality are key to providing a smooth and enjoyable travel experience, and we are pleased that your journey reflected these values. Your kind words mean a great deal to our entire team, and we are thrilled to hear that you'll be traveling with us again soon. Thank you once again for choosing TravelThru. We truly appreciate your trust and support, and we look forward to welcoming you back on your next journey. Best regards, Logan Quality Assurance Team TravelThru
Ease of booking, value for money, punctual, nice driver and guide
Dear Mr/Ms Departure11914933721, Thank you very much for taking the time to share your wonderful feedback with us. We are delighted to hear that you had such a positive experience with our service. It’s especially rewarding to know that you found the booking process easy, our service offered great value for money, and that everything ran punctually. We strive to make every step of the journey as convenient and seamless as possible, and we are pleased that your experience reflected this. We are also delighted to hear that your driver was friendly and served as a helpful guide during your trip. Providing not only safe transportation but also a warm and informative experience is something we always aim to deliver. Your kind words mean a great deal to our entire team and motivate us to continue providing reliable, professional, and customer-focused service to all of our travelers. Thank you once again for choosing TravelThru. We truly appreciate your trust and support, and we look forward to serving you again on your future travels. Best regards, Logan Quality Assurance Team TravelThru
This was by far the worst service and experience I have ever had. I booked this in advance of my trip and communicated days prior to my arrival on my flight details. I arrived and was in the departure lounge 15 mins earlier as I have Global Entry so go through immigration quickly. I Whatsapp and communicated where we were and requested an update on the driver and was requested to send a photo of where we were with a photo of our luggage. I tried calling as their was a bit of non-response to my messages to be told that they will only answer messages. I then ended up liaising with 3 different people with numbers from Singapore and elsewhere. They get advising the driver was on their way and 45 minutes we're still waiting to be picked up. I ended up getting a Uber which was cheaper than what I paid for this service but the whole idea what not to have to worry about the hassle and even after NOT receiving my service and paying in full and requesting a FULL REFUND, this company has refused to return my funds. I completely feel this is a scam and would NOT RECOMMEND them to ANYONE! Viator also was not quite helpful even with providing all the messages with the operator and basically I now have to dispute with my credit card company.
Dear Mr/Ms. Samantha_P, Thank you for taking the time to share your detailed feedback. We are truly sorry for the unacceptable experience you had upon your arrival. We completely understand how frustrating and stressful it must have been to book your transfer in advance, provide all necessary flight details, communicate repeatedly upon arrival, and still be left waiting without a confirmed pickup while being passed between multiple contacts with inconsistent responses. We sincerely apologize for the confusion, delays, and the inconvenience this caused, especially as the purpose of booking with us should have been to provide peace of mind and a smooth arrival experience. We fully understand your disappointment in having to arrange and pay for alternative transportation yourself after already paying for our service. Please be assured that this is not the level of service we aim to provide, and we take your concerns very seriously. We are currently reviewing this matter internally with the local operating partner to understand exactly what happened and why the service failed to be delivered as booked. We kindly ask that you contact us directly at npu@travelthru.com with your booking reference and any supporting screenshots of your communication with the operator so that we can conduct a full investigation and review your refund request as quickly as possible. We deeply regret the distress and frustration this situation has caused and sincerely appreciate you bringing this to our attention so that we can address it properly. Kind regards, Ha Quality Assurance Team TravelThru
