New York: Hop-On Hop-Off Sightseeing Tour by Open-top Bus
Description
Discover New York City at your own pace on the Big Bus Hop-On Hop-Off Tour — the most flexible and fun way to experience the city that never sleeps. Enjoy panoramic views from an open-top bus, engaging audio commentary, and the freedom to explore world-famous landmarks whenever you like. Downtown Loop Explore NYC’s most iconic neighborhoods, including Times Square, 5th Avenue, Broadway, and Wall Street. Take in unforgettable views of the Statue of Liberty and Ellis Island. Uptown Loop Discover Manhattan’s cultural side with landmarks like The Met, Grand Central, and Central Park, plus world-class museums and shopping along Madison Avenue. With the 72-hour ticket, enjoy the Brooklyn Immersive Tour — a 3-hour live guided journey through Brooklyn’s top sights and local culture. This ticket also includes Free Vox Self-Guided Walking Tour with 4 options to explore more.
Tour Options
Highlights
What's included
Traveller Ratings
Important Information
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Transportation options are wheelchair accessible
- Suitable for all physical fitness levels
- Tickets with multiple days must be used consecutively.
- Guests may activate ticket via Big Bus app or in person with staff
- Brooklyn Immersive Tour departs at 2:00 PM from Big Bus Tour Stop #1. The experience lasts approximately 3 hours. Please arrive 30 minutes before departure to redeem your booking with a Big Bus staff member
- Download the Big Bus Tours app to access and activate your ticket, track buses in real time, and board easily using your mobile ticket.
- Brooklyn Immersive Tour will be temporarily suspended from 13 June to 19 July 2026. During this period the customers will be offered the Night Tour as an alternative.
Reviews(4,862)
Hop on hop off buses are really popular and a great way to see the city. In New York they are sold aggressively on every street corner with each seller offering a better deal. This leads to a saturated market that the company cannot cope with. The buses get packed and the traffic means they do not run to time. Stops at lower Manhattan are busy and the bus is usually too full to pick up leaving people stranded. By all means do the tour on one day don’t pay for three days use the subway instead
I wasn’t able to ride the Big Bus because they canceled services in NYC because of the Knicks winning the championship. Because Big Bus didn’t sell me the tickets, they can’t give me a refund. I can’t reach anyone at Viator to ask for a refund because I activated my ticket before I knew the service was down. I’m going to have to file a dispute with my credit card company. This is a big inconvenience that I can’t send an email to Viator but I can only write them a snail mail letter to request a refund. What a mess.
Hi Jean_B, thak you for your feedback. We are sorry to hear that you could not take the tour as planned. In terms of a refund, you can raise it directly on Viator platform using your account. We hope to have the chance to welcome you on board one day soon! Best, Denisa from Big Bus Tours
Big Bus did not accept the purchase thru Avitor. They only accepted the purchase thru Big Bus. I had to repurchase thru Big Bus. Avitor refused to reimburse me. I strongly recommend not to purchase this tour package thru Avitor
We’re concerned to hear about the difficulty you encountered with your booking through Viator and the need to purchase tickets again. This is not the experience we want for our guests. As third-party reservations involve coordination between systems, issues like this are important for us to review carefully. Your feedback has been shared with our team so we can look into what may have caused the discrepancy and help prevent similar situations. We appreciate you bringing this to our attention. Alex@BigBusTours
I would tell them to be patient as there is plenty of traffic and also be prepared for numerous stops.
Hi. Thank you for your wonderful review. We are very happy to hear you enjoyed it. Also, thank you for the advise given to future customers regarding the traffic. We are looking forward to seeing you again soon. Razvan@BigBusTours
I would tell them not to waste the money unless they knew for sure nothing big was going on in NYC. I was there during the Knicks riots, the World Cup and the porto rican parade. Buses not being able to get through traffic so the bus we were on just stopped and didn’t go any further. We had to walk many blocks only to find the same thing. I reserved these tickets days in advance and should have been told that there would be delays because of this and maybe I would not have done it. Never did get to see the sights on the bus. I should get a refund of my money…this was ridiculous.
I would tell them not to waste the money unless they knew for sure nothing big was going on in NYC. I was there during the Knicks riots, the World Cup and the porto rican parade. Buses not being able to get through traffic so the bus we were on just stopped and didn’t go any further. We had to walk many blocks only to find the same thing. I reserved these tickets days in advance and should have been told that there would be delays because of this and maybe I would not have done it. Never did get to see the sights on the bus. I should get a refund of my money…this was ridiculous.
We did the bus tour which was really good.however a member of staff selling these tours was extremely aggressive to me to the point I would have reported him to the police if one was near buy. The driver of the bus tour was good. I would recommend but to be cautious of getting tickets from the sellers in time square.
We are truly sorry for your negative experience with our staff member. We take our customers' safety and comfort very seriously and will make sure to address this issue immediately. We are glad to hear that you enjoyed the bus tour and we hope to see you again soon. Thank you for the recommendation.
It was raining the day we went. Highly suggest don't take this trip in the rain. One bus was leaking very badly and we had to switch buses. I booked this bus for a full day and ended up only using it for one round-trip ride. The rain made it undesirable to hop on/hop off. I wish I had purchased for the north loop and also the south loop instead of just one of the loops. If there was a live narrator option I would prefer that over this recorded narration. Good luck.
Thank you for sharing your experience with us. We apologize for any inconvenience caused by the leaking bus and rainy weather. We value your feedback and will use it to improve our services. We hope you give us another chance to show you a better experience in the future.
Was nice and the driver Greg so nice and friendly. Clean and organized and good price and beautiful places yo see
Hi Rossie, Thank you for your wonderful review! We're delighted to hear that you enjoyed your tour and found it to be good value for money. It's especially great to hear that Greg made such a positive impression with his friendly service. We'll be sure to pass along your kind words to him. Thank you for travelling with us, and we hope to welcome you on board again soon! Madalina@BigBusTours
Driver Omar or Umar (female driver) was so very very rude. The only bad experience we had in NYC- came from her.
Thank you for your feedback. We’re very sorry to hear about your experience and the impression this left—this is certainly not the level of service we aim to provide. Your comments will be shared with the local team so this can be reviewed and addressed. Raul@BigBusTours
Two Tours for New York: Uptown and Downtown, you should do both. A big thank you to the friendly AMINA who advised us well on the options, even though the approach of the touts was a bit pushy. However, regarding the drivers, good point for the women who drove during the day, but a very bad experience with the driver for the night tour: very rough driving, several red lights run…
Thank you for taking the time to leave us a review! We're glad to hear that Amina provided helpful recommendations for your New York tours. We appreciate your feedback and will ensure a smoother experience for you in the future. Thank you for choosing us!
