London Eye Ticket, Big Bus Hop-on Hop-Off Tour & Thames Cruise

Great way to get acquainted with the city and to get around easily. Loved having four activities covered in one purchase. Made exploring London easy.

Great way to see all the major attractions and easy to hop off and hop back on either at the same stop or another stop.

Unfortunately not a great experience - after purchasing this package 2 months prior to travel and booking London Eye ticket/time through the Big Bus App as directed by Viator we did so 2 months ago for our date of travel and time. When we went to activate the big bus ticket for the 48 hours on the morning of tour, it didnt "activate" proceeded to bus stop and asked attendant who said it was his first day and we could get on anyway. Red line tour is many hours, good sightseeing for central London, its slow. Second day was our London Eye booking which we had prebooked and had the QR code in the app until the morning of, then when we went to use it, it had disappeared. No assistance from Big Bus customer service who blamed viator for not confirming order, however hard to believe since our booking has been active since 2 months ago on the App. London Eye team members who arent affiliated assisted us (no help from Viator or Big bus) hence the dissapointment in this review. Big expense to just give up on, and a family holiday. I wouldnt do this again, id do London own transport and tickets for london eye on the day 👍 Second day did the blue line, takes a really long time for between stops and buses caught in traffic. Ended up doing the subway. River cruise was nice.

The London Eye had beautiful views, marred by a man in our group who literally peed on the floor--gross! But the ride and views were terrific. The boat ride was nice and relaxing. The bus took forever due to the horrendous traffic, not the driver's fault. Bus was VERY warm! Took us almost 2 hours to get from stop 3 to stop 16

The traffic in London is ridiculous and the buses have no ac so when it is hot outside….the bus was totally miserable! I felt I was cooking in an oven! The only tour guide was recorded audio and a lot of time it was either ahead of sights or behind of the sights so it was hard to know where you were and what you were seeing. We found the subway to be much faster and if we had known that we would not have booked the bus. I was very disappointed.

It was a hot summer day and the hop on hop off experience with a terrible traffic made it difficult. The bus didn’t have AC.

We booked for London eye hope on hope of and cruise but unfortunately cruise is cancelled and no any advance information sent mail not getting response if cruise canceled around 3 hours from 4 pm to 7 pm at least can partly refund but no any massage either not getting reply by mail

The London Eye was not operational during our scheduled time. We were denied a refund by Viator. Therefore this experience is not recommended.

We did not have a guide to answer questions. It was extremely hot even on the upper deck. No AC. Bus was nice to see the city sites but traffic was heavily congested. We didn't Hop on or off a lot, if at all, out of concern as to how long the next bus would be and how crowded that bus would be.

This is not worth the money. I definitely would not do this again. The bus was slow (I understand there’s traffic but this was downright painful), the diver was miserable. Save your time and money.