Hotel to London Heathrow (LHR) Airport Departure Private Transfer
Description
Arrange a hassle-free finish to your stay in London City with this private, door-to-door transfer service from your central London City hotel to London Heathrow Airport. Simply meet your driver at your hotel and settle into your private, climate-controlled vehicle that accommodates up to eight passengers. Then, sit back and relax on your smooth and effortless journey direct to your terminal. Transfer services are available 24 hours, seven days a week to suit your schedule. • One-way private departure transfer from your city hotel in London City to the London Heathrow Airport • Door-to-door service with professional driver • Rates cover private groups of one to eight passengers • Private transfers operate 24 hours, seven days a week
Tour Options
Highlights
What's included
Pickup Locations & Times
Please re-confirm your pickup timing 48 hours prior through our web-portal. Passengers need to be checked out and waiting by the concierge desk in their hotel lobby at the beginning of their pickup time. Please be aware that your driver will wait for 10-15 minutes before departing, at this point the transfer will be declared a no show. When picking up from private addresses your driver will ring the buzzer or a contact number whichever is required.
Traveller Ratings
Important Information
- Infants are required to sit on an adult’s lap
- Specialized infant seats are available
- Suitable for all physical fitness levels
- The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions.
- Children: All infants & children are charged as full fare paying passengers. Should infants/children require a special car seat, this is payable direct to driver at an additional GBP10 per journey and must be requested in advance. Please note that the above may not be available in all areas at all times. Should a car seat not be available on the date of service, infants can still travel as per UK laws.
- Luggage Restrictions: Large items such as skis, surfboards, wheelchairs (excluding foldable) & golf bags are not permitted under any circumstances. Likewise, any excessive luggage requirements of more than airline standard of 1 suitcase and one carry on per passenger should be checked with Airport Transfers at time of booking.
Reviews(28)
First, this is a sub contractor/agent operating on behalf of Viator. On our departure the provider sent a car that could not accommodate 2 large and 2 carry bags on as requested. Then, they would not provide a refund because their agent did not want to. I had to pay an additional 100BP for alternate service Horrible experience, I donot recommend as they have proven to not providing reputable service
Hi, Thank you for your feedback. We actually sent a vehicle able to accommodate 2 pieces of luggage and 2 carry ons however you don't seem to remember that you actually had extra luggage and you were traveling with 3 pieces of luggage and 2 carry ons. This incident could have been avoided if you would have communicated this when making the booking or when exchanging messages with our staff. Viator did not refunded your transfer because the picture clearly shows that you had excess luggage for the service.
The app didn't show my pickup location and time to expect my driver. I was able to call an agent and give him the information on location and time, and he sent me a confirmation email. It all worked out good in the end. Except for this small issue, I am giving a positive review
The driver was on time, very courteous, helped with our bags & ensured that everyone was comfortable and provided conversation on our way to the airport. Viator provides excellent service.
Our driver arrived early and the trip to the airport was uneventful. He made sure that we knew where we needed to be inside the airport. An excellent beginning to long day of travel.
I gave this a 4 star instead of 5 because of the issue with the pickup time - it's hard to find. The only place is when you verify the pickup, next to the date. I didn't notice this, but emailed and they never answered. I went through all my emails from Viatour and it is not on them either. So be aware. Thought a simple answer would have been nice. The driver was SUPERB. Ahmed gave us a tour as we drove to the airport pointing out landmarks and telling us info. He insisted on handling our luggage and was very helpful at airport. We were dropped right in front of the door. Thank you Ahmed, you were excellent.
Excellent service and nice roomy vehicle. The driver was friendly and put us immediately at ease. I would definitely use this service again.
Pik up was prompt, driver was pleasant and drove safely. Overall the experience was good and efficient.
Communication was poor and spotty at best. Driver was 15 minutes late claiming he couldn’t find a spot to park in front of the hotel which was wide open with spaces for vans. At 902 am we were told he was 1 minute away. We planned to give the driver until 15 minutes before we hailed a cab. When he arrived he was pleasant enough but not great for an airport transfer.
Our pickup time had been set at 8:30am: At 6:30 when no driver had shown up the hotel was able to track down the driver. He finally showed up at 9:00. We were very nervous, not wanting to miss our international flight. The driver was very apologetic bet he blamed his scheduling guy not giving him enough time. By speeding and weaving through traffic we made it on time. I had a headache! Never again!!!
The communication with the service was excellent and our driver was wonderful too. It was raining the morning we left and the driver was extra accommodating to keep us and our belongings dry.
