Hot Air Balloon Flight over Marrakech with Berber Breakfast

Very fun experience would definitely recommend to a friend. I loved the view and the people were very welcoming to us.

Was told 6am pick up and the driver arrived at 5am. He then left us and told us to take a taxi to the hot air balloon venue. We refused. He came back to fetch us. Bad attitude and bad driving, as he sped over a ditch , car broke down and we had to get another car.

Booked and tried for 3 days to get confirmation but t was ignored. Then they cancelled the night before and now it will take 3 days for a refind

Although the initial booking was easy, trying to ascertain the collection point and time was not easy. We rang at lunch time the day before and was told they would contact us by 10pm. Not great when I couldn’t tell the chn what time they had to wake up by. On the morning I didn’t give my 3 chn any breakfast as the booking had said there would be pastries: there were never any pastries We were first to be picked up so spent 90 mins picking up others with no communication of any time frames. The actual balloon ride and people running it were fab but by this time we were all ravenous! Again, the breakfast was very good but there was lots of waiting around to get there and getting home and at no point did anyone tell us what was happening or any time frames. There was also no option of a camel ride like the description said which led to disappointed children. I sent 2 e-mails in the days following the trip to outline some of my disappointments. Like the pastries: nothing was received!

The flight itself was a great experience, with plenty of time to admire the mountains and Marrakech. But throughout the tour, including transfer, the flight and the breakfast after it, there was barely any communication of what is coming up and when, compared with other tours we had while in Morocco. Whats also somewhat annoying, is that the tour’s itinerary includes a continental breakfast which never happened nor were any explanations provided. Not a major thing obviously but overpromising isn’t a great way to attract customers.

Shabby organization: Pick-up at 7am 3/4 hour waiting on the bus without explanation to leave because wrong place and they did not know there was a breakfast. Driver all the time on the phone and very dangerous. Continental breakfast, a cake with horrible coffee. At 9.30 am setting up Hot air balloon Berber breakfast at 11.30am 12:15 15 minutes waiting on the bus The flight in hot air balloon nice but I advise against this provider, Dangerous driver and very bad organization.

The ride was only about 15 minutes and it’s tons of rocks and you have to climb in hot air balloon so dress accordingly. The breakfast is u sitting down with 6-8 other strangers at a table all digging into the same plate. There is no extra things to do or see like they state in the description. They don’t even tell you your pick up time till the night before literally was told 9:00pm on 03/07 that my pick up was 6 am on 03/08.

We booked the night before, with very short notice for cancellation without reason from another provider. They treated us to 10, great attention via wp. It is true that there was no guide in Spanish, when when when booking it says yes. We also did not like breakfast much, it could be quite better.. But in itself the balloon experience ONE PAST, which in the end is what is really important.

It was an amazing and memorable experience for us. We had an early start at 6 in morning and it took 35 minutes to collect everyone else for the balloon trip and after a further 45 minutes we were dropped off outside marakesh for a cup of tea / coffee and pastries plus orange juice before being dropped locally for balloon experience Sunrise this time of year in marrakesh was at about 20 past 8 in morning and we took off at 10 past 8 and after balloon ride which lasted about 45 minutes we were taken back to the same spot for berber breakfast of pancakes with honey spread, boiled egg, olives and moroccan tea before being dropped back to accomodation by around midday. In terms of costs we got 20% off balloon so it was €78 each which was good value. Balloon was quite packed which limited photo taking opportunities at times but overall found it to be a really enjoyable and memorable experience. Staff were very accomodating and kind to all and our balloon operator was very jolly and jovial with us and helped assure more nervous passengers on our basket. For viewers of this who may be travelling on a budget when visiting marakesh, doing a day trip locally up the atlas mountains or an evening show in the agafay desert or maybe thinking of visiting casablanca or essaouira on day trips will represent more cheaper alternatives than this but i really enjoyed this balloon trip and i would highly recommend to anyone who maybe interested.

We caught the tourista two days before, I asked early the day before to shift the activity by one day but the provider never responded despite my requests on WhatsApp also, results we lost 400th, disappointed children and no commercial gesture despite a medical certificate that could have been provided, I expected at least one response or gesture from the organizer or viator