Hamburg CARD





Description
Discover Hamburg from its most beautiful side - and save money at the same time: that is the Hamburg CARD. Enjoy free travel on public transport with your card (Hamburg AB area of the Hamburger Verkehrsverbund, also from and to the airport) and receive additional reduced admission of up to 50% to over 150 attractions and tours, such as B. at the town hall, the Miniatur Wunderland, the Michel as well as various harbor tours and the ATG Alster cruise on the Outer Alster. You can also benefit from great discounts on city tours, city tours, museums and exhibitions as well as theaters and musicals. As a rule, you will already save cash after using one benefit per day! The ticket is valid all day from 00:00 a.m. to 6:00 a.m. the following day. You can choose between single tickets and group tickets for a duration of 1 - 5 days. A group ticket is worthwhile for 2 people or more! Welcome to Hamburg
Tour Options
Itinerary
Get up to 50% off at over 150 attractions, plus unlimited local transit. A selection: -Miniature wonderland -Historical Alster steamship - Alster cruise with ATG -Harbour tours (7 providers) -st Michaelis Church with a tour of the tower -Elbphilharmonie: Visitor Center and Plaza -City Hall Hamburg - Hot Corner – The St. Pauli Musical, subject to availability -Musicals (including Disney's THE LION KING), subject to availability - Chocoversum -Discovery Dock -Hamburg Dungeon -Panic City -panopticon -30 city tours -City tours (7 providers) Emigration Museum Ballinstadt - Cap San Diego -Rickmer Rickmers -Deichtorhallen - Dialogue House Hamburg -Hamburg art gallery -International Maritime Museum -Museum of Hamburg History -Planetarium - Speicherstadt Museum - German playhouse -Ohnsorg Theater -Schmidt Theater -st Paul Theater - Thalia Theater Information on all the advantages can be found in the free app “Hamburg – experience and save”.
Highlights
What's included
Traveller Ratings
Important Information
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Public transportation options are available nearby
- Transportation options are wheelchair accessible
- Suitable for all physical fitness levels
- Single tickets are valid for one adult and up to 3 children aged 6-14 years
- Group tickets are valid for 5 people of any age and are worthwhile for 2 people or more
- Use the free app "Hamburg - experience and save" (iOS + Android) as a travel guide, where you will also find all the information about the Hamburg CARD discounts
- When booking, you will receive an original online ticket that you can use directly. Nothing has to be exchanged.
Reviews(104)
One should already consider in advance whether one really needs the ticket; we received a 10 percent discount on the musical, so it was worth it, however, they did not check at the entrance whether one even had the ticket. The organization of this ticket is really tedious; the app did not work, so we wanted to get the ticket at the airport to use it right away to take public transport to the hotel. The information booth was closed in the middle of the afternoon, however, you can no longer buy it there either. At the airport, you have to go to the hvv terminals and purchase the tickets there: however, they only have day tickets, and we would have needed 4 days, so it would have been more expensive. And now comes the best part: at these terminals, you can only pay with a prepaid card or with small bills in cash; our machine only accepted $10 bills. We had two $100 bills in cash, a credit card, and a debit card, and we could not purchase a ticket, and we were not the only ones who experienced this; I have really never encountered anything like this before. Yesterday, we had the same issue again with $5 and $10 bills!! We are still here for 2 more days and are now forgoing it!
I wouldn't go back, nice, but unfortunately people would stop in the middle for a long time and you couldn't get through, in my opinion it should be a little more smooth
For me, this card was completely pointless. Some were either closed or connected with such a time ticket, which unfortunately was no longer bookable at that time. In addition, you should click on the website of the attractions to find out what the entrance etc. costs. It would be better to know in the card how much it would cost. Visited only a few attractions for 2 days and thus saved only about 5 €. My tip, first check prices then buy HamburgCard.
Vielen Dank für Dein ehrliches Feedback – das wissen wir wirklich sehr zu schätzen. Es tut uns leid zu hören, dass Du die Hamburg CARD in Deinem Fall nicht optimal nutzen konntest. Gerade Themen wie kurzfristig nicht verfügbare Zeitslots oder geschlossene Attraktionen können den Aufenthalt natürlich beeinflussen – das verstehen wir gut. Die Hamburg CARD ist grundsätzlich so konzipiert, dass sie besonders dann ihren Mehrwert entfaltet, wenn mehrere Attraktionen kombiniert werden oder zusätzlich der ÖPNV intensiv genutzt wird. Viele unserer Gäste profitieren dabei von einer deutlichen Ersparnis sowie von der Flexibilität, Hamburg unkompliziert zu entdecken. Deinen Hinweis zur Transparenz der Preise nehmen wir gerne auf – das ist ein sehr wertvoller Punkt, an dem wir weiterarbeiten können, um die Planung für unsere Gäste noch einfacher zu machen. Falls Du Hamburg noch einmal besuchst, melde Dich gerne vorab bei uns – wir unterstützen Dich sehr gerne dabei, die Karte optimal auf Deinen Aufenthalt abzustimmen. Vielen Dank nochmals für Dein Feedback und alles Gute für Dich!
Using all transport systems plus loads of discounts in many places! A must when visiting Hamburg so, I bought it online and for the days I spent there!
Good discounts, also additionally bookable with hvv public transport card. With Harbour Love Update, free visit to the museum ship and free 1-hour harbour tour included. Worth it!
This is worth investing in if you'll be doing a few tourist type visits to various places in Hamburg. Don't buy it if you're only using it for travel, it's cheaper to invest in an all day travel ticket.
Thank you very much for your feedback and for sharing your perspective. We would like to take this opportunity to clarify that the Hamburg CARD is designed primarily as a tourist ticket, not as a public transport–only pass. In addition to unlimited travel on Hamburg’s public transport network, the Hamburg CARD offers discounts of up to 50% on more than 150 attractions and experiences, including museums, harbour cruises, guided tours, and cultural highlights across the city. For visitors who plan to explore Hamburg and enjoy several activities, the Hamburg CARD therefore provides significant added value beyond transportation alone. For guests who only require public transport, a regular day ticket may indeed be the more suitable option. Thank you again for your comment. We appreciate your input and are pleased to support visitors in choosing the ticket that best matches their travel plans.
The counter at Hamburg Airport was closed at 10am on Saturday. We were unable to order the Hamburg Card in the app beforehand.
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Es tut uns sehr leid, dass der Schalter am Hamburg Airport am Samstag um 10 Uhr geschlossen war und Sie die Hamburg CARD vorab nicht wie gewünscht über die App erwerben konnten. Bitte entschuldigen Sie die dadurch entstandenen Unannehmlichkeiten. Der Vertrieb der Hamburg CARD erfolgt über verschiedene Partner und Verkaufsstellen, deren Öffnungszeiten und technische Abläufe wir leider nicht immer direkt beeinflussen können. Grundsätzlich ist die Hamburg CARD auch über weitere Verkaufsstellen sowie online erhältlich – wir nehmen Ihren Hinweis jedoch sehr ernst und geben ihn intern weiter, um die Informations- und Kaufmöglichkeiten künftig noch transparenter und nutzerfreundlicher zu gestalten. Wir hoffen sehr, dass Sie Ihren Aufenthalt in Hamburg dennoch genießen konnten, und würden uns freuen, Sie bei einer nächsten Reise wieder von den Vorteilen der Hamburg CARD überzeugen zu dürfen. Vielen Dank für Ihr Feedback.
Beautiful town, lots of nice big shops and good restaurants. Culture is of paramount importance to Hamburg. The recently opened shopping centre near the harbour is worth a visit in itself. With canal boats you can explore the whole area.
Feed compounds to get in somewhere without thinking. Unfortunately without discount at Hagenbeck Zoo, very disappointing.
Vielen Dank für Ihr Feedback und Ihre offenen Worte. Wir freuen uns sehr, dass der Tierpark Hagenbeck seit 2026 wieder Partner der Hamburg CARD ist.
Super unfortunate that you only after spending money on buying a Hamburg Card get to know that you have to print the ticket in paper (Stone Age Germany) and that they do not accept mobile tickets. A little hard when you're on vacation. It's probably the few that have brought a printer
Tak for din feedback. Det beklager os meget, at du ikke var tilfreds med købet af Hamburg CARD. Vi vil gerne gøre opmærksom på, at Hamburg CARD også kan købes online og derefter bruges direkte i appen. I appen vises kortet digitalt, og her finder man samtidig en oversigt over alle rabatmuligheder og samarbejdspartnere, så fordelene nemt kan benyttes under opholdet. Vi tager din tilbagemelding meget alvorligt og bruger den til løbende at forbedre informationen og købsoplevelsen. Tak fordi du tog dig tid til at dele din oplevelse.



