Tours/Milan/Gray Line Milan Hop-On Hop-Off Tour with Audio Guide
Viator

Gray Line Milan Hop-On Hop-Off Tour with Audio Guide

3.2(31)Milan1 hour
VIATOR3.3(7)TRIPADVISOR3.2(24)

Description

Come and discover Milan with us: you’ll fall in love with it! Explore the most iconic and fascinating sights of Milan, the city that hosted the 2026 Olympic Games, on our open-top double-decker bus tours. Let the city’s modernity captivate you as you sit aboard our panoramic buses, listening to stories and anecdotes via our audio guides. Hop off to visit The Last Supper, the Navigli and much more, then hop back on the bus. Bad weather? With our buses, you can enjoy the tour whatever the weather. Your ticket allows you to board and start the tour from any of our stops; you can hop on and off as often as you like within 24 hours!

Tour Options

24 Hours
  • Duration: 1 day: Unlimited use on Gray Line Milan Hop-on Hop-off Tour for 24 hours
48 Hours
  • Duration: 2 days: Unlimited use on Gray Line Milan Hop-on Hop-off Tour for 48 hours
72 Hours
  • Duration: 3 days: Unlimited use on Gray Line Milan Hop-on Hop-off Tour for 72 hours

Highlights

Single-use earphones
Dedicated hostess for entire tour
Wifi On Board
USB Socket
Paper Map
Audioguide in 11 different languages
Commentary for kids in Italian, English and Spanish

What's included

Included
Single-use earphones
Dedicated hostess for entire tour
Wifi On Board
USB Socket
Paper Map
Audioguide in 11 different languages
Commentary for kids in Italian, English and Spanish
Not included
Pick up and drop-off from/to Hotel
Buy drinks directly on board

Traveller Ratings

3.2
31 reviews
5
10
4
6
3
3
2
5
1
7

Important Information

  • Wheelchair accessible
  • Infants and small children can ride in a pram or stroller
  • Service animals allowed
  • Public transportation options are available nearby
  • Infants are required to sit on an adult’s lap
  • Transportation options are wheelchair accessible
  • Suitable for all physical fitness levels

Reviews(31)

S
Shari_D
June 20, 2026
Use a different company with more options

Finally found their map, waited for bus- no show. Walked to another location, again no show. Ended with one person in tears, another not feeling well. Walked for 2.2 hours and no bus. Never even saw one. Another bus service let us on to drive us to gray line and for the third stop, no bus. Wasted an afternoon not seeing anything when only in town for a few hours. Customer service, started 3 conversations. No resolution.

Operator response

Good morning, we’re sorry that your experience on board our buses wasn’t satisfactory and caused you some unexpected difficulties. We’re sorry that customer service wasn’t able to resolve the issue as you’d hoped. We hope you’ll choose to travel on our buses again in the future so that you can see all the improvements we’ve made to the service.

K
KellyMaree_G
June 13, 2026
Got to see alot of Milan...

Got to see alot of Milan this way. So we went around twice to take pics of sights that we missed the first time around. Audio guide was good too!

Operator response

Thank you for leaving us your feedback! We’re glad to hear you enjoyed our service. We hope to see you on board again!

J
Jason_C
June 2, 2026
Good sightseeing experience

Milano is a big city and the bus tour is a great way to get around. My apartment was close to the Duomo and that's where the stop was. Regarding the bus stop, the mobile site said the bus was at one location and it was totally the other way. I found this out after asking a guide who worked at the Duomo. I tried contacting the bus company via the website and didn't get a response right away. Overall, once you know where to go for that stop, it's pretty easy switching to the multiple lines for sightseeing.

Operator response

Thank you for your review; we’re delighted that you enjoyed the tour. We look forward to welcoming you back on board!

A
Ana_S
May 16, 2026
Bus not arriving

What a lie! They kept us at the stop for an hour and a half and no one showed up. I hope they refund our money, but for me, it is a complete scam. I do not recommend it to anyone.

Operator response

Good morning, unfortunately, due to a number of events taking place in the city, it was not possible to provide the service as scheduled. We apologise for the inconvenience.

B
Brian B
April 16, 2026
Beautiful time on the Big Bus

The bus is comfortable. The city is beautiful

Operator response

We’ll look forward to welcoming you back on board if you return to Milan!

U
U6041UWannac
March 28, 2026
Worst

Very unprofessional. The driver was driving off the route! We waited for the bus at station 17 for an hour! The timing kept changing on the real time bus map and the driver kept driving off the route! So we walked back. When we reached the pick up point, Piazza Duomo, a guy that works for this company said it is normal that the bus drives off the route because there is traffic!!!! The operator tour also would not answer my call! The worst bus tour company!!!!!

Operator response

Good morning, we’re sorry that the service caused you any inconvenience. I can assure you, however, that it is neither normal nor customary for our buses to deviate from their route. We hope that in future you’ll give us the chance to show you how we operate.

M
Martin_K
March 23, 2026
A very good way to get an...

A very good way to get an overall view of the city and its major sights. Start location near the Duomo is convenient.

Operator response

Thank you so much for your feedback, it's a pleasure to hear that!

K
Kathleen_G
August 30, 2025
The on-off bus tour was...

The on-off bus tour was complicated because they did not readily accept my mobile tickets. They had to call their office to see if I had purchased the tour. This happened each time we tried to use our mobile tickets for the bus. To the contrary we had no such problem using our mobile tickets for a half day Duomo, LaScala and Last Supper tour. The guide for that tour was excellent—very organized and knowledgeable.

C
carolinerM1650IZ
July 31, 2025
A brilliant way to appreciate Milan’s Beauty

I thought this was one of the best tours i’ve done and made me appreciate the beauty of Milan. I highly recommend as so much more than what you see.

G
Gisgoub
May 1, 2025
Good experience

Charming staff, correct price, allows to see the places to visit according to the tastes of each. Offering two tours is interesting

Operator response

Merci beaucoup pour votre commentaire, nous sommes heureux de savoir que vous avez apprécié notre visite. Nous espérons vous revoir à bord de nos bus.

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