Gray Line London Hop-On Hop-Off Bus Tour with Optional Cruise
Description
Have an unforgettable tour of London on our hop-on hop-off bus through the heart of the city. Taking you to the doorstep of the capital’s most iconic locations, you’ll get to discover the very best that one of the most famous cities in the world has to offer! Whether you decide to stay on the open top bus and soak in panoramic views of London’s most iconic landmarks or hop-off at any of the stops dotted across the city, there is much to see and discover. Be driven through the famous Parliament Square, home to Westminster Abbey, Big Ben and the Houses of Parliament, go past the iconic London Eye as you enjoy the hustle and bustle of London’s Southbank area, see the city’s biggest skyscraper, The Shard, visit the golden gates of Buckingham Palace, the majestic St Paul’s Cathedral and much more. With audio commentary throughout giving you the chance to learn more about the capital, it’s the perfect way to get to know London, regardless of the time or your budget!
Tour Options
Highlights
What's included
Traveller Ratings
Important Information
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Travelers should have at least a moderate level of physical fitness
- You can use the one way river cruise on the river Thames (for the 24hrs ticket option only) between Westminster to Tower Millennium pier or vice versa.
- Audio guides available in 12 languages (English, French, German, Italian, Spanish, Chinese, Russian, Brazilian Portuguese, Polish, Hindi, Japanese and Arabic).
- No restroom available on board.
- Duration valid from when you first hop-on the bus. Unlimited usage within your chosen timeframe. Does not include London by Night service.
- Children under 5 years of age travel free.
- This is Hop-On Hop-Off bus service, you can join at any Golden Tours bus stop.
- The Orange Route operates every 30 minutes, Monday to Thursday.
Reviews(2,180)
Emma was our tour guide and she tells lovely stories. Points out nice and important views and is very helpful!
Emma was absolute magic. There is a reason she is the #1 guide in London. So charming and wickedly fun. We learned more about London than on any other tour. There are 10 of us and we all agree.
Thank you for your fantastic review. We are delighted to hear that Emma made your tour such a memorable experience with her knowledge, charm, and entertaining commentary. We will be sure to share your kind words with her. It is wonderful to know your group enjoyed discovering more of London, and we hope to welcome you all again soon.
Emma was amazing! So friendly and knows so much about London and the history of the city! So glad we had her as our guide!
Thank you for your wonderful review. We are delighted to hear that Emma made your London experience so enjoyable with her friendliness, knowledge, and passion for the city’s history. We will be sure to share your kind words with her. We hope to welcome you again soon.
Robin was really nice, and he had a lot of great information.He also showed the best places to take photos and have the london experience. Very pleasent, would definitely recommend !
Thank you for your lovely review. We’re delighted to hear you enjoyed your Hop-On Hop-Off Tour and that Robin helped make your experience memorable with his knowledge and helpful tips. We’ll be sure to share your kind words with him. Thank you for your recommendation, and we hope to welcome you again soon.
Our guide was amazing we did the blue tour starting at the London Eye, the 12 midday departure with a live Guide who was really knowledgeable and made the experience really special and interesting, would highly recommend
Thank you for your fantastic review! We’re delighted to hear that your live guide made the Blue Tour such a special and interesting experience with their knowledge and commentary. We appreciate your recommendation and hope to welcome you back for another memorable London sightseeing adventure soon!
My family of 4 adults and 6 children under the age of ten booked a hop on hop off bus tour at 4pm. We were told the tour ended at 8pm. We waited for 20 minutes for a bus and rode for 20 minutes before hopping off. We hopped back on at 5:45 and were taken back and left at a location. They told us to get off the bus and the tour was over. We asked the driver why are you leaving us here and he said the bus ends at 6. We were stranded with no way to return because we were lied to, scammed and refused to be helped. We literally stopped at one stop, road the bus a total of 30 minutes to be left on the side of the road. The driver said to contact customer service and they would give us a full refund because we were sold tickets under false information. When I contacted customer service they would not help, only offered a 25% discount back. Do not use this company. I think it is a scam based on our experiences
Thank you for sharing your feedback. We’re sorry to hear about the frustration caused by your experience and understand how disappointing it must have been, especially when travelling with a large family group. We’d like to clarify that our hop-on hop-off service operates with different last departure times depending on the bus stop and route. While some services run until around 8:00pm, the final departure from each individual stop can vary. To help guests plan their journey, we provide a timetable showing the last full loop departure and the final departure time from each stop, and we recommend checking the timetable for the specific stop where guests plan to board. We regret that this information was not clear during your experience and appreciate your feedback regarding communication of service times. We will share your comments with our team to help ensure guests receive clearer guidance when planning their journeys. We hope to have the opportunity to provide you with a better experience in the future.
We used Golden Tours' hop-on, hop-off service in London for three days. Overall, the service was good, but the wait between buses was quite long (ranging from 30 minutes to 1 hour). There seemed to be roughly twice as many Big Bus and TopView buses stopping at the London bus stops as Golden Tours buses. In addition, Golden Tours would sometimes reroute buses that were supposedly on the route, only for them to suddenly disappear from the live interactive map (we ended up waiting an hour on the Orange Route before another bus finally arrived). On another occasion, the driver asked all passengers to get off the bus, following instructions from management, so that he could take a lady to the Hilton, even though the Hilton was not on the Orange Route. We had to wait for the next bus... I would strongly recommend choosing Big Bus or TopView over Golden Tours.
Thank you for taking the time to share your detailed feedback. We’re sorry to hear that your experience did not meet your expectations. We appreciate your comments regarding the waiting times and service disruptions, and we understand how frustrating it can be when plans are affected during a sightseeing day. Our team works hard to keep services running smoothly, but factors such as traffic, operational requirements, and unforeseen circumstances can occasionally impact the schedule. We would also like to highlight that our hop-on hop-off service offers the most extensive sightseeing route in London, allowing guests to explore a wide range of the city’s landmarks and attractions. Managing such a comprehensive network across busy London roads can sometimes present operational challenges, but our team is continually working to improve reliability and the overall guest experience. We’re sorry for the inconvenience caused by the route changes and the situation mentioned with the bus stop. Your feedback has been shared with our operations team for review, as we are always looking for ways to enhance our service. Thank you again for your comments, and we hope to have the opportunity to welcome you again and provide a smoother and more enjoyable sightseeing experience.
This is a great way to see London, especially if you are there only for a short period of time. We rode on the bus for one entire route then continued on it again and got off at places we wanted to explore more.
There were 7 of us on this trip, and the Golden Bus Tour + River Cruise combo was the perfect way to keep everyone happy. A special shoutout to Tess Gorriz for helping us out with our tickets and making the process so incredibly smooth! My friends loved the whole experience—especially getting to rest our feet and see the city from the water during the cruise. It made getting around a breeze for a larger group. Worth every penny!
Thank you for your fantastic review! We are delighted that your group enjoyed the Golden Bus Tour and River Cruise combination and that it made exploring London easy and enjoyable for everyone. We will be sure to share your kind words with Tess for providing such helpful and friendly service. We hope to welcome you and your friends back for another memorable London experience soon!
Very easy to hop on and off the bus- we we covered almost the entire city between 2 different routes. We chose the hop on/off with 2 walking tours and optional cruise. We did both included walking tours (near Buckingham Palace and Jack the Ripper); our guide Robin was fantastic. Great storyteller and took us to the best spots for photos near the palace. Got lots of info on the boat trip from Tower Hill back to Westminster from the City Cruise folks (included). Fantastic all day overview of the major sights to see in London!!
Thank you for your fantastic review. We are delighted to hear that you enjoyed exploring London with our hop on hop off tour, walking tours, and cruise option. We will be sure to share your kind words with Robin. We are pleased to hear that his storytelling and local knowledge helped make your experience memorable. We hope to welcome you back for another great London adventure soon.
