Full-Day Colca Canyon Tour with Lunch

Unfortunately, this tour was a major disappointment. The scenery at the condor viewpoint was incredible, but nearly every other aspect of the experience fell far below what was advertised. 1. Lack of Communication & Poor Tour Management Communication before and during the tour was extremely poor. The company specifically instructed us to remain in our hotel lobby for pickup, yet after our scheduled pickup time passed, I messaged them through the app. They didn't respond for over 20 minutes, only to ask why we weren't waiting in the main square instead. Their own instructions directly contradicted what actually happened. Once we found the one of the many tour buses in the main square, the driver spoke no English and the tour guide wasn't even on the bus yet. We then made multiple personal stops while the guide picked up his own snacks and drinks before the tour even really began. Although this was advertised as a bilingual (Spanish and English) guided tour, the guide spoke almost exclusively in Spanish and rarely addressed the English-speaking guests. Even worse, there was very little actual guiding. At nearly every stop, the guide disappeared with the van instead of staying with the group to explain the sites or answer questions. The guide also insisted on using a broken speaker system inside the van. Multiple passengers asked him to stop because it made him impossible to understand, but he continued using it anyway. Organization throughout the day was poor. At more than one stop, the guide attempted to leave without everyone, and passengers had to point out that people were still missing before we went back to pick them up. Finally, the tour advertised that pickup and drop-off would be at the same location. Instead, everyone was dropped several blocks from the main plaza at the bottom of a steep hill. While this wasn't a major issue for us, it was clearly difficult for several older members of the group. 2. Transportation The transportation was far from comfortable despite being advertised as such. Anyone over about 5'7" should be aware that legroom is extremely limited. My husband and I both finished the day with bruised knees, shins and ankles from being pressed against the seats in front of us. The van did have air conditioning, but despite repeated requests from most of the group, the guide refused to turn it on even though the vehicle became very hot throughout the day. 3. The Stops & Attractions The highlight of the trip was definitely the condor viewpoint. The valley was beautiful, and we were fortunate enough to see several condors. Unfortunately, nearly every other stop felt like a tourist trap designed to encourage shopping rather than sightseeing. The hot springs were especially disappointing. They looked nothing like the photos used to advertise the tour. The water was an unappealing algae-green color, and we chose not to go in. Several people who did try them returned after less than 10 minutes commenting on how dirty and unpleasant they were. Because so much time was spent at shopping stops, the tour completely skipped the wetlands and reserve as sightseeing destinations. We only stopped there briefly to use the restroom before moving on. 4. The Food Breakfast and lunch were served at the same restaurant. The dining area had no heating or air conditioning, with the doors left open throughout the meals. During breakfast, the temperature was around 35°F (2°C), so be prepared with warm clothing if you're traveling during colder months. Breakfast was very basic: a bread roll, a small slice of avocado, cold eggs, and hot water for tea or instant coffee. Lunch was considerably better, offering a decent variety of food. However, beverages were not included and had to be purchased separately. Overall The condor viewpoint was the only part of the day that met our expectations. Unfortunately, poor communication, disorganization, uncomfortable transportation, misleading descriptions, and multiple unnecessary shopping stops made this one of the most disappointing tours we've taken. I would recommend looking for a different company if you want to experience the Colca Canyon area. Trip tip: Bring some toilet paper, as most places ran out.

I liked the atmosphere, highly recommended

Trip to the Colca Canyon organized by Miss Danitza Madeley Huamani Mamani, everything went well; I went with my little one and my parents who are elderly.

An impressive experience

Very good agency, trustworthy and secure. 100% recommended.

It was excellent, highly recommended

Beautiful places and strong emotions watching the Condors soar. Points of concern: Vehicle unsuitable for people over 190 cm it was not possible to fit the legs in the space between the seats the only possible place: the last row, seat between the two rows, The excursion included pickup and drop-off at the hotel, the pickup was fine, the drop-off ended on a street near the center but more than a kilometer away from the hotel and when I pointed out that the drop-off at the hotel was included, the guide firmly responded "NO", so there was nothing left to do but to head to the hotel on foot with backpacks, not knowing the way, arriving at least 15 minutes later. in conclusion: the places definitely deserve 5 stars for beauty and emotions, the tour deserves 0 stars for the means of transport and behavior: so 2 stars are already a high rating.

Vey nice experience! Our Guide David was very nice and also he spoke Endlessly to us. Colca Canyon, great experience in Peru. But be just careful of altitude sickness after the Colca Canyon.

The worst tour I have ever been on. The tour guide couldn’t speak any English. The breakfast was a joke, 2 slices of cold hard bread, no coffee only hot water and 2 small instant coffee packets that 6 people had to fight for. Most of places we visited were tourist traps.

They have adhered to the itinerary, and the service was quite good. Excellent place to visit.