From Naples: Pompeii Shore Excursion for Cruisers with Guide
Description
Depart from Naples cruise port or meet in Pompeii for a 2.5-hour guided tour with Archeologist and entry ticket. Enjoy live English/Spanish/Italian commentary — perfect for cruisers! Starting from Porta Marina Inferiore, you'll visit the Forum, heart of Roman public life, and the Basilica, where justice was served. See the Temple of Apollo, ancient granaries, and a real thermopolium, the Roman version of fast food. Discover the public baths, the luxurious House of the Faun, and the famous Lupanar brothel. The tour ends with the plaster casts of victims frozen in time by the eruption of Vesuvius. Thanks to advanced AI technology, you’ll hear your guide’s voice in real time in your preferred language—no need to read or wait. This tour is unique thanks to our local guides and archaeologists, experts in the region’s history and fluent in several languages. Their passion and storytelling revive ancient Pompeii, creating an authentic experience for every visitor.
Tour Options
Itinerary
Pompeii ruins
House of the Faun
House of the Vettii
Forum Baths
Large Theatre
Temple of Apollo
Temple of Jupiter
House of Menander
Lupanar (brothel)
Highlights
What's included
Traveller Ratings
Important Information
- Infants and small children can ride in a pram or stroller
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- If you are traveling on a cruise, please let us know the name of your ship. This helps us improve coordination and enhance your experience
Reviews(37)
Francisco was fantastic! You could really feel the love he had for Pompeii in his tour!
Difficult to find the meeting point. The person at the meeting point only took the group to the bus and didn't know anything about the tour and didn't ride with the bus to the site. The bus driver (very friendly) didn't speak any English and didn't know anything about the tour either, not even what time to pick up the group afterwards. Driver dropped the group off at a restaurant parking lot close to Pompeii and left. Tour guide didn't show up for at least 30 min. Nice guy but very reserved and didn't accompany the group back to the parking lot after he was finished. Short 1.5 hour tour. Terribly unorganized. Can't recommend this one.
Dear Peter Schubert, Thank you for sharing your feedback. We would like to address the specific points you raised to clarify the logistics and organization of this excursion. First, regarding the meeting point at Naples Port, it is situated directly in front of the cruise terminal, which is the mandatory exit path for all cruise passengers disembarking the ships. To ensure it is as straightforward as possible, we always provide a precise Google Maps link and the exact name of the location in the booking voucher. Regarding our staff roles, we would like to clarify that the person at the port is a meeting point coordinator, whose sole responsibility is to check in guests and escort them to their vehicle, not to act as a tour guide or travel on the bus. Similarly, the bus driver is responsible exclusively for safe transportation. It was this young driver's very first time on this specific itinerary; while she was very friendly, she unfortunately lacked the experience to smoothly handle customer questions outside of her driving duties. We have already addressed this with our transport team. Regarding the drop-off, the parking lot near the restaurant/site is the standard, mandatory area where all commercial tour buses must park in Pompeii. Our staff always coordinates to meet the groups there, and we regret the communication gap that caused a delay before your guide arrived. Regarding the tour itself, we must clarify that the guided tour inside Pompeii lasted 2 hours and 30 minutes, exactly as advertised in our product description. It is standard practice for archaeological guides to conclude their service at the end of the historical route inside the ruins, leaving guests the freedom to spend a few minutes at the site or walk back to the parking lot independently for departure. We take all feedback seriously to refine our seasonal operations and team coordination, and we wish you the best in your future travels. Best regards, Davide
Very poorly organized excursion. Directions to meeting point were unclear and we needed to contact provider for further clarification. Got loaded on a bus and dropped off in a parking lot with no other information. Several people contacted the provider and we were told that a guide was on his way. Tour itself was not very well organized. Tour guide was difficult to understand and was describing certain highlights while half the group could not see what he was describing to the group. Bus driver left 2 people behind and needed to be told by the group. She stopped and one of the group had to run back to get the 2 people that had been left behind. Only positive in my mind is that Pompei is an incredible site. Don’t waste your money on this tour.
Dear GASTON COULOMBE, Thank you for your review. We would like to address the specific points you raised to clarify the internal and external factors that affected your day, as we did for other participants on the same departure. First, regarding the meeting point at the Naples Port, we are surprised you found the directions unclear. The spot is located directly in front of the cruise terminal, which is the mandatory exit path for all cruise passengers disembarking the ships. To make it as straightforward as possible, we always provide a precise Google Maps link and the exact name of the location in the booking voucher. Regarding the logistics and the departure mishap, we sincerely apologize. This was the very first time on this specific itinerary for our young driver. While she is fully licensed and qualified to drive, she unfortunately lacked the experience needed to handle customer communication and manage the passenger count smoothly during unexpected situations outside of driving. We have already addressed this with our transportation team to prevent it from ever happening again. Regarding the drop-off at the parking lot, this is the standard, mandatory area where all commercial tour buses must park in Pompeii. Our staff always coordinates to meet the groups there, and we regret if there was a brief communication gap before your guide arrived. Lastly, concerning the tour itself, Pompeii is an immense and crowded archaeological site, especially during the peak summer season. Our guides try their best to position large groups in spots where everyone can see, but due to the narrow Roman streets and the heavy flow of other independent tourists, visibility can sometimes be temporarily obstructed for those at the back of the group. We are glad that, despite these logistical hiccups, you found Pompeii to be an incredible site. We take all feedback seriously to refine our seasonal operations, and we wish you the best in your future travels. Best regards, Davide
Bad experience. We hired a tour that should include round transfer from naples port and guided tour to pompeii. After a bit of a hustle to find the not-so-easy-to-find Meeting point, the journey started. The crowded bus had no Ac (despite tour description said "luxury Ac van") in a hot Europe Summer. The driver, that did not speak a single word of english, asked the group which time she should pick us up, using a phone Translator. When we answered she should ask our Guide,she didn't even know what we were talking about. After being Dropped off, the 30 tourists tried to figure out wth was happening. When i called the Company, they said a Guide should be coming to meet us at the parking Lot "soon". A Guide eventually came and the tour itself was ok . He said the tour at Pompeii would end 1 pm, and we should return by ourselves to the parking Lot to board the Shuttle till 1:30pm. We boarded at 1:25pm and the bus immediatelly Left. That's when i realized there were 2 empty Seats (one right next to the driver). Yes, the driver ignored It and Left 2 people behind leaving ahead of scheduled. Me and other tourists screamed to stop the bus, which the driver did, but did nothing Else. One of us had to leave the bus and run to get the 2 (a mom with an 11 years old boy) and bring them while the bus waited some meters ahead. What a messed up Company, you should definitely choose some other.
Dear Marcelo Lopes, Thank you for sharing your detailed feedback. We always strive to provide a seamless experience, and we would like to address the points you raised to clarify the situation. First, regarding the temperature on board: Europe is currently experiencing record-breaking summer heatwaves. We can assure you that the air conditioning system on the bus was fully functional and running at maximum capacity. However, when a vehicle is at full capacity and guests are seated right next to large windows with the sun beating directly on them, the perceived temperature can unfortunately feel higher despite the AC working properly. Regarding the driver, we sincerely apologize for her lack of communication. It was this young driver's very first time on this specific itinerary; while she is a fully qualified driver, she unfortunately lacked the experience to smoothly manage customer interactions and unexpected situations outside of driving. We have already addressed this with our logistics team to ensure it does not happen again. Regarding the meeting point at Naples Port, we are surprised you found it difficult to locate. It is situated directly in front of the cruise terminal, which is a mandatory exit path for all cruise passengers disembarking the ships. Furthermore, we always provide a precise Google Maps link and the exact name of the spot in the booking voucher to make it as straightforward as possible. Lastly, we are glad to hear that the guided tour inside Pompeii itself was to your satisfaction. We appreciate your feedback as it helps us monitor and improve our seasonal operations, and we wish you better experiences in your future travels. Best regards, Davide
Guide was very knowledgeable and funny
Our tour guide is excellent. He live the Pompei history and pass it to the group. Excellent experience. I recommend it.
We met and boarded a non-luxury/non-air conditioned bus. The bus left us in a parking lot with no directions on where to go or who we were meeting. Guide showed up late and was coughing entire time. Difficult to hear through the headphones as he spoke very quietly and was coughing. Tour was about 2 hours with 30 minutes to grab a bite and get back to the parking lot to board the same bus (still no a/c). We took off, and passengers noticed that the driver left behind 2 people (one was a child). Driver stopped and a passenger ran to get them and bring them to the bus. The lack of communication and inaccurate tour description are disappointing. Find a different tour. Do not book this one.
Dear Kimberly Christy, Thank you for your review. We would like to address the specific points you raised to clarify the internal and external factors that affected your day. First, regarding the bus temperature, Europe is currently going through record-breaking summer heatwaves. The air conditioning system on the bus was fully operational and running at its maximum setting. However, when a coach is completely full and the intense summer sun beats directly through the large windows, the perceived indoor temperature can unfortunately feel much warmer, despite the AC working as it should. Regarding the logistics and the departure mishap, we sincerely apologize. This was the very first time on this specific itinerary for our young female driver. While she is fully licensed and qualified to drive, she unfortunately lacked the experience needed to handle customer communication and manage the passenger count smoothly during unexpected situations outside of driving. We have already addressed this with our transportation team to prevent it from ever happening again. We would also like to spend a word regarding your comments about our guide. While we understand that a low voice can be frustrating, it is really not fair or kind to penalize a professional guide simply because they happen to be coughing or feeling unwell. Our staff works incredibly hard under challenging weather conditions to deliver the tour, and health issues can happen to anyone. Lastly, regarding the drop-off at the parking lot, this is the standard, mandatory area where all commercial tour buses must park in Pompeii. Our staff always coordinates to meet the groups there, and we regret if there was a brief communication gap before your guide arrived. We take all feedback seriously to refine our seasonal operations, and we wish you the best in your future travels. Best regards,
Francesco was an excellent guide, demonstrating extensive knowledge of Pompeii's detailed history, including its archaeological significance, daily life in ancient times, and the volcanic eruption that buried the city. Highly recommend this tour for a comprehensive and insightful experience.
It was a great view of Pompeii; however I think going on a week day may make is less crowded. It was a very busy day!
Really interesting tour. The site is so well preserved. Make sure you bring some water, though. It is hot out there!
