City Sightseeing Bath Hop-On Hop-Off Bus Tour

It was not easy to follow the map on the skyline tour and I was dropped off a few minutes from the University stop and it was not explained that the American museum was on the university campus. Do your homework.

We did both tours around bath. You can hop on/off which we did. You get to see the main attractions easier than walking everywhere. Given headphones for running commentary on history of place.

Would highly recommend this if visiting Bath with a short amount of time to see the sights. Our coach operator dropped us off and said we had just over 3 hours to look around before he picked us up again. Having previously visited Bath a few years ago we'd already seen the Roman Baths and Abbey, so with the limited time available we opted for the City and Skyline Tours (total duration around 2 hours). Whilst £ 45.00 for the 2 of us was a bit hefty given this is a 24hr ticket (it makes it expensive at around £ 11.25 per person per hour if your on a limited timescale). Having said that we wouldn't have been able to see all the sights that Bath has to offer the City Tour shows you all of the relevant places of interest within the City, whilst the Skyline Tour gives you wonderful panoramic views of the City and Surrounding area. Found the on board audio guide very helpful if at times we found ourselves looking back at something which we'd past and the audio was out of sequence with. Would definitely suggest you sit on the upper deck if you can as at this time of year views can be lost to those on the lower deck because the trees are in full leaf. Also suggest it would be the ideal way to see Bath if the weathers not so good. Our driver was OK helped us set up our audio equipment as we struggled to get any volume.

Expected more history and commentary rather than awful music. We did city and skyline tour. The driver told us off for not putting our hand out to stop him early enough. We thought they stopped at every stop. No stops were announced so we didn’t realise where we were. Nowhere near as informative at City Tours in York Chester and Bristol that we have done recently.

We had a stop over in Bath after having a few days in Cornwall. Twenty one of decided to do the city tour. The operations manager was there, he gave us a god deal. £409.00 for all of us, as long as it was on one transaction. Some of our party are elderly who couldn’t go up the stairs, so I sat down with them. There were two members of staff, one the driver and other a conductor/helper. As we set off the staff went to the back of the bus, sat down and watched videos on his phone quite loudly. Most of the elderly had difficulty with the audio. Instead the staff coming to help he watched me and continued to watch videos on his phone. During most of the journey I went round helping them, while he just sat there. I never saw any of the sights or heard the audio as I was busy helping everyone! The only time the staff got up is when a couple boarded the bus to check their tickets. I personally wouldn’t do the city tour as it was very busy, there is so much traffic. Plus they give you earphones so there is no personal touch as a person speaking gives you. It’s difficult for the elderly to figure how to work out the audio system. Staff are not bothered, there is no customer service. Plus they are reluctant to support you in anyway. The bus driver decided to drop the step to get off the bus after we came back, when clearly most of my group struggled with getting on. This was only done after a member of my group asked. The service was awful staff are mean and uncaring. They just want to take your money. They are unhelpful and rude. PLEASE PLEASE! read this before you decide to go on this bus tour, especially at busy times.

The Bath Sightseeing buses are the best deal to see the entire town and the surrounding area. The audio tour was informative and fun to listen and learn. The ability to get on the City tour or the Skyline tour for 24 hours was great! The drivers were all friendly and knowledgeable. But Dennis saved me, so he's my favorite of the drivers. I left my backpack on the upper deck when we got off. And it was a bit of stress. But the buses cycle every 15 minutes and when Dennis came back with his bus, he had my backpack waiting for me! The drivers and the manager were super nice. I'm so glad we did these buses twice each!!! And thank you, Dennis, for being such a kind gentleman!!!

Excellent value and best option to view and learn about Bath. The bus has many stops and a wealth of information and history via the headset guided tour. The hop on and off has great timed routes so we could see the inside route (1) and outskirts route (2) of the beautiful city.

Great day out in Bath and the buses come quite often. Very helpful and polite staff. Commentary is very good and explains everything as you go along. Would recommend this tour.

We booked a 48 hour ticker for 2 adults and 1 child in Bath. The email came through on our phone while we were out in the city that our tickets were ready to use on 6/7, but there was no QR code attached on the email or on the link you clicked in the email that took you to the viator.com page. I tried to take a screenshot showing that 3 48 hour tickets had been purchased with the booking number, but no Hop on Hop off Bus drivers would let us on that 1st day without a QR code so we paid for a service we could not access during the 1st 48 hours. The drivers told us we should try to cancel the tickets through viator and buy then directly from them to ride the bus, but we were not able to cancel the tickets bc it was not 24 hours before the day they were to be used. Viator should refund the ticket cost for the 1st day of the 48 hour tickets as we were not allowed on the buses without a QR code that was sent on the 2nd day. I'm attaching all that was shown on my phone when the email was sent and on the Viator.com site, no QR code to use

Although City Sightseeing usually caters to visitors from abroad, beware that the Bath Hop On Hop Off only runs in English (as at June 2026). The buses are all equipped with multi-language audio guide systems, so I assume they did have translations at some point but the current tour recording hasn’t yet been translated to other languages. Giving this a one star due to poor customer service we experienced when dealing with the company in relation to the matter. I would recommend to purchase tickets on sight only rather than online like we did.