Burj Khalifa 125th Floor, Lunch or Dinner at Rooftop Burj Club
Description
Take 360-degree views from at the top level 124 observatory deck at the Burj Khalifa. Then enjoy a 3-course meal choose between either lunch or dinner at the Burj Club an exciting venue with a magical ambiance, Rooftop features spectacular views of The Dubai Fountain and Burj Khalifa.
Tour Options
Highlights
What's included
Pickup Locations & Times
HOTEL TRANSFER ( PICK UP) IS ONLY AVAILABLE IF THE OPTION SELECTED • If TICKET only option selected - please make own arrangement to "At the Top, Burj Khalifa" ticket counter, located on the lower ground level in The Dubai Mall, opposite the food court. • Please note that the "At the Top, Burj Khalifa counter", Dubai Mall and Burj Khalifa are all part of the same complex. • Get accurate directions by asking at the Dubai Mall Service Desks or look for signage indicating the direction to the Burj Khalifa. • Please arrive at the redemption point 10 minutes before the scheduled time of your visit to avoid any delays. • If Ticket + Transfer option selected - The time you have selected will be Burj Khalifa visit time and hotel pick up will be 01 hours prior to the selected visit time. • The Hotel pickup is only available from hotels in Dubai – Deira / Bur Dubai / Downtown / Al Barsha/Marina /Jumeirah / Palm Jumeirah area and Dubai Port Rashid Cruise Terminal and Dubai Harbour Cruise Terminal. Additional charges applicable to arrange pick up from any other locations. • Please contact us to reconfirm the pick-up time / location and also for the Burj Khalifa Order number / Barcode which you need to present at the “At the Top - Burj Khalifa” ticket counter.
Traveller Ratings
Important Information
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- You will receive an instant confirmation email (VIATOR /TRIPADVISOR VOUCHER) after the booking is made, but it cannot be used to redeem at “At the Top - Burj Khalifa” ticket counter.
- You will receive another separate confirmation PDF voucher from the Tours Operator(Odyssey DMC) by email or by what’s app messenger after the booking is made.
- Please keep only that PDF voucher or 7-digit order number(on your mobile phone is fine) received from the Tours Operator (Odyssey DMC) and show to the staff at the Burj Khalifa entrance / ticket counter along with a valid photo ID for them to scan and collect the physical ticket.
- Please note that during peak tourist season, weekend and public holidays this option will also have some waiting time at the Ticket Counter / Elevator.
- Please arrive at the redemption point 10 minutes before the scheduled time of your visit to avoid any delays
- Due to high demand, your chosen time slot may not be available: if this happens you will be allocated a new time slot… a new time slot closest to your initially requested time subject to availability”
- Please note: Weather conditions cannot be guaranteed; there is no refund for hazy weather, when visibility would be low
- You can enter only at the time slot you choose, once inside, you can stay for as long as you like
- The booking confirmation is valid only for the specific date and time shown thereon and shall automatically expire upon the lapse of this specific date and time.
- If you selected the COMBO product , Please make sure you have read the instructions provided for that specific option
Reviews(121)
Don’t book it . It’s disorganised , there’s hoards of people and queuing and unless you go straight to reception to get a fast track badge you will be queuing for hours . There is no organisation whatsoever. The stewards are stressed and cannot help given the hoards of tourists . I had to wade through queues and queues of ppl once given my fast track ticket ( no separate queue for fast track ) which annoyed ppl already queuing) then to be met by a steward at the end of the queue where we had to explain everything again . The meal was average and chicken tasted processed . What was supposed to be a 20th wedding anniversary meal was nothing but stress and disappointment. The waiters indicated this happens all the time as no one communicates with each other ! If this happens then why not do something about it ! Poor effort by Viator and their agents as neither are providing a refund blaming eachother . Absolutely ridiculous. Save your money and don’t book ! Awful companies to deal with .
Dear shilpa, Thank you for taking the time to share your detailed feedback regarding your experience at the Burj Khalifa and the Rooftop Burj Club. We are truly sorry to hear that your special 20th wedding anniversary celebration was affected by the crowd management, queue arrangements, and dining experience. Please accept our sincere apologies for the frustration and disappointment caused. This is certainly not the experience we aim to deliver to our valued guests. Your comments have been taken very seriously and shared with the concerned teams for review and improvement. We appreciate your honest feedback and regret that we fell short on this occasion. Kind regards, Hammad Abbasi Guest Services Manager ORIENT TOURS LLC
Completely disorganized, non communicative and lack of guidance. Find a better option who can guarantee these things. We met another couple who bought the same package and they were incredibly disappointed too. Spend your money elsewhere.
Dear Phillip, Thank you for sharing your feedback regarding your experience at the Burj Khalifa and the Rooftop Burj Club. We sincerely regret to hear that the arrangements did not meet your expectations and that you felt a lack of communication and guidance during your visit. This is certainly not the level of service we aim to provide, and your comments have been shared with our team for immediate review and improvement. We truly value your feedback and would appreciate the opportunity to restore your confidence in our services in the future. Kind regards, Hammad Abbasi Guest Services Manager ORIENT TOURS LLC
The dinner was good with a great view of the tower and fountain show. Way too much waiting in line to go up and not much to see at nighttime looking down. I'd recommend a daytime visit to actually see Dubai. Also very crowded at the observation deck.
Dear Andrew, Thank you for taking the time to share your detailed feedback with us. We’re glad to hear that you enjoyed the dinner at the Burj Club and the fantastic views of the Burj Khalifa and the fountain show. We do, however, appreciate your honest comments regarding the waiting time, nighttime visibility, and crowd levels at the observation deck. Your suggestion about visiting during the daytime is very helpful and will certainly assist future guests in planning their experience. Your feedback is truly valued as it helps us continue to improve and set the right expectations. We hope to have the opportunity to welcome you again for another experience in Dubai. Kind regards, Mr. Hammad Abbasi Guest Services Manager ORIENT TOURS LLC
More than 3hrs waiting in the queue for 15 mins on the 124th floor and then more waiting to come back down and have a lack lusture meal and then buy drinks. The view is spectacular, but be prepared to spend at least half a day for the experience.
Dear Penny, Thank you for taking the time to share your feedback on Viator. We sincerely apologize for the extended waiting times you experienced during your visit to Burj Khalifa – At The Top and the Rooftop Burj Club dining experience. We understand how frustrating it can be to spend several hours in queues for a relatively short viewing time, followed by further delays before dining. This is certainly not the smooth and enjoyable experience we aim to provide. While we are pleased to hear that you found the views spectacular, we regret that the overall experience, including the meal and service flow, felt underwhelming and time-consuming. Your comments regarding queue management, pacing of the experience, and dining quality have been shared with the relevant teams for review and improvement. Thank you again for your honest feedback. It helps us identify areas where we need to do better, and we hope to have the opportunity to offer you a more seamless and enjoyable experience in the future. Kind regards, Mr. Hammad Abbasi Guest Services Manager ORIENT TOURS LLC
Whoever listed the voucher on Viator has horrible Communication skills. We’re sitting at the reception at the mall and can’t get the tickets. The vendor then gets contacted via 6 phone calls and a message and does NOT respond. When the tickets were finally made available, the restaurant was closed and we missed the dinner. You should NEVER host anyone or sell anything if you don’t respond to communication. This by the way needs to be refunded
Dear TSE_A, Thank you for sharing your feedback regarding your recent experience at the Burj Khalifa and Rooftop Burj Club dinner. We sincerely apologize for the disappointment you encountered with the visit to the burj khalifa At Orient Tours, we strive to provide exceptional experiences, and it’s disheartening to hear that we fell short of your expectations. Your comments are valuable to us, and we will certainly review the offerings and work closely with our partners to ensure a more satisfactory experience for future guests. We hope to have the opportunity to welcome you again and provide a more memorable and enjoyable experience in the future. If you have any further concerns or suggestions, please feel free to reach out to us directly. Thank you again for your feedback, and we look forward to serving you better next time. Best Regards. Mr. Mohsin Ahmed Khan Guest Services Executive, ORIENT TOURS LLC.
I booked the Burj Khalifa with lunch, got my confirmation, and even received a reference number. Everything looked perfect… until we reached the entrance. With my family of five, we were stopped, asked for a QR code I never received, and told to step out of line. Embarrassing and frustrating. I called Viator, and after a back-and-forth, a lady on WhatsApp first promised to send the code, then within two minutes said there was a “technical issue” and told me to just buy new tickets directly. No apology. No explanation. Just a last-minute cancellation. Because of this delay, my entire schedule was thrown off. We had other plans lined up, and I even missed the sunset at the dunes, something I had been looking forward to. Instead of enjoying our day, we were left outside stressed, out of pocket, and waiting for a refund that will take 5–7 business days.
Dear Bryant_R, Thank you for sharing your feedback regarding your recent experience at the Burj Khalifa and Rooftop Burj Club dinner. We sincerely apologize for the disappointment you encountered with the visit to the burj khalifa At Orient Tours, we strive to provide exceptional experiences, and it’s disheartening to hear that we fell short of your expectations. Your comments are valuable to us, and we will certainly review the offerings and work closely with our partners to ensure a more satisfactory experience for future guests. We hope to have the opportunity to welcome you again and provide a more memorable and enjoyable experience in the future. If you have any further concerns or suggestions, please feel free to reach out to us directly. Thank you again for your feedback, and we look forward to serving you better next time. Best Regards. Ms. Joyce Francis Guest Services Executive, ORIENT TOURS LLC.
We found the To The Top ticket collection point on the LG floor of the Dubai Mail and redeeming the voucher was easy. There was about a 15 minute wait to get the lift to the top. The views just after sunset were fantastic with Dubai under it's street and building illumination there are plenty of photo opportunities. The downside to the trip was the approx hour plus wait for the lift to get back down, so depending on time of day be prepared for a slow crawl to the 2 lifts. The restaurant we booked on the 3rd floor food was great and attentive service from the staff was very nice to see.
Dear Ian_T, Thank you for sharing your experience of the Burj Khalifa 125th Floor visit with Lunch or Dinner at the Rooftop Burj Club. We’re delighted to hear that you enjoyed the breathtaking views and the smooth, high-speed elevator rides. Your observation about the lift is appreciated—it's great to know that despite the wait for the lift, the experience remained efficient and enjoyable. We truly value your feedback and hope to welcome you again for more memorable moments in the UAE. Best Regards, Ms. Joyce Francis Guest Services Department Orient Tours LLC
Beautiful experience, the staff were friendly and welcoming. The food was absolutely delicious, we had the evening 3 courses. We paid for alcoholic beverages which cost roughly the same as everywhere else in Dubai.
Dear Julia_W, Thank you for sharing your experience of the Burj Khalifa 125th Floor visit with Lunch or Dinner at the Rooftop Burj Club. We’re delighted to hear that you enjoyed the breathtaking views and loved the food and beverages. We truly value your feedback and hope to welcome you again for more memorable moments in the UAE. Best Regards, Ms. Joyce Francis Guest Services Department Orient Tours LLC
The Burj Khalifa itself is undoubtedly a marvel – stunning architecture and incredible views. That part of our experience was truly memorable, and we would absolutely consider returning just to visit the tower again. However, the specific premium tour package we booked – over $700 USD for two people – was unfortunately not worth the cost and left us very disappointed. The package included dinner for two and access to the 124th, 125th, and 154th floors. What we hoped would be an exclusive, premium experience turned out to be far from it. What went wrong: 1. Lack of Clear Directions: We assumed the tour would begin at the base of the Burj Khalifa itself, only to discover (after quite a bit of walking and confusion) that we had to enter through the Dubai Mall. This was not clearly communicated beforehand, and the detour added unnecessary stress and fatigue at the start of our experience. 2. Disappointing Dinner: For a package billed as premium, the dinner was anything but. It was extremely underwhelming – on par with a very basic sit-down meal, and far from the caliber one would expect at this price point. The food selection, quality, and ambiance were all lacking. 3. 154th Floor Access Denied: One of the major reasons we chose this experience was for access to the 154th floor. While our reservation clearly indicated this inclusion, we were denied access at the venue. Even after showing our tickets and speaking with staff, they would not honor it. This was the most disappointing part of the evening, and it felt like a bait-and-switch. Overall, while we’re glad we got to see the Burj Khalifa, we strongly feel that this particular tour package does not deliver on its promises. The value simply isn’t there, and we left feeling let down.
Dear Robert F, Thank you for sharing your feedback regarding your recent experience at the Burj Khalifa and Rooftop Burj Club dinner. We sincerely apologize for the disappointment you encountered with the visit to the burj khalifa. At Orient Tours, we strive to provide exceptional experiences, and it’s disheartening to hear that your expectations were not met. Your comments are valuable to us, and we will certainly review the offerings and work closely with our partners to ensure a more satisfactory experience for future guests. We will forward your review to the Burj Khalifa Team as well. We hope to have the opportunity to welcome you again and provide a more memorable and enjoyable experience in the future. If you have any further concerns or suggestions, please feel free to reach out to us directly. Thank you again for your feedback, and we look forward to serving you better next time. Best Regards. Joyce Francis Guest Services Executive, ORIENT TOURS LLC.
There are very nice views. And great elevator ride(s) both going up and down. There are lots of people but moves along quickly.
Dear 362denicey, Thank you for sharing your experience of the Burj Khalifa 125th Floor visit with Lunch or Dinner at the Rooftop Burj Club. We’re delighted to hear that you enjoyed the breathtaking views and the smooth, high-speed elevator rides. Your observation about the crowd flow is appreciated—it's great to know that despite the number of visitors, the experience remained efficient and enjoyable. We truly value your feedback and hope to welcome you again for more memorable moments in the UAE. Warm regards, Mr. Harish Jagwani Guest Services Department Orient Tours LLC
