All Inclusive - Xel-Ha Park Tour from Cancún & Playa del Carmen
Description
What makes Xel-Há truly unique is its perfect blend of nature, adventure, and all-inclusive comfort in one extraordinary destination. Unlike traditional water parks, Xel-Há is a natural eco-park where rivers, cenotes, jungle trails, and a crystal-clear inlet create an unforgettable setting for exploration and relaxation. Snorkel among colorful tropical fish and marine life in one of the Riviera Maya's most beautiful natural inlets, float down a scenic river, leap from the Cliff of Courage, soar across the water on zip-lines, or take in breathtaking 360° views from the iconic Scenic Lighthouse before sliding into refreshing waters below. Your admission includes unlimited access to these attractions, plus buffet meals, snacks, and beverages throughout the day, allowing you to enjoy every experience without worrying about additional costs. Whether you're seeking adventure, family fun, or a peaceful escape into nature, Xel-Há offers an all-inclusive experience
Tour Options
Itinerary
Discover Xel-Há, the Riviera Maya's all-inclusive eco-park, where adventure and relaxation come together in a spectacular natural setting. Spend the day snorkeling in a crystal-clear inlet filled with colorful tropical fish, floating down scenic rivers on an inflatable tube, exploring cenotes, and enjoying exciting activities like cliff jumps, water zip-lines, rope swings, and the Scenic Lighthouse with its panoramic views and waterslide. Your admission also includes unlimited buffet meals, snacks, and beverages, so you can enjoy every moment without worrying about extra costs. Families will love the dedicated children's area, while those looking to unwind can relax in peaceful lagoons and shaded jungle paths. Whether you're traveling with family, friends, or your partner, Xel-Há offers the perfect mix of nature, adventure, and all-inclusive comfort, making it one of the Riviera Maya's most unforgettable experiences.
Highlights
What's included
Pickup Locations & Times
Meeting points for travelers that are in downtown hotels and Airbnb’s or any location that we can't reach: Cancún Meeting Point: Marina Puerto Cancún (mall) or Wyndham Garden Cancun Downtown Puerto Morelos Meeting Point: Hacienda Morelos Playa Del Carmen: Plaza Antigua or Plaza Las Perlas (contact customer care for support) Tulum: There is no pick up in any hotel or Airbnb, the meeting point will be outside the Hotel Aloft Tulum. The pickup time is set according to your location and start at 06:30 am, the travelers that doesn't provide pick up location will need to get in contact with us as soon as possible, otherwise we will be not be able to provide the service.
Traveller Ratings
Important Information
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- Is mandatory to send your ID Screenshot driver license this is to elaborate your official boarding pass
- Children over 4.5 ft but under 12 years of age must show an ID to verify their age as well.
- It is not possible to make a date change the same day of your visit.
- Smoking Control: At Grupo Xcaret we comply with government regulations by offering smoke-free and emission-free spaces. For smoking, we have designated exclusive areas restricted for minors, pregnant women, senior citizens, and people with cardiovascular and pulmonary health problems.
- The only official ID accepted to enter the park is a valid passport. The document must be presented physically, not in a digital copy.
- **Important Information – Please Read Before Booking** To issue your **official boarding pass** and complete the required verification process, the **lead traveler (the person who made the booking and whose name appears on the reservation)** must provide a **clear photo of a valid government-issued photo ID or driver's license** immediately after the reservation is confirmed. This requirement is **mandatory for all reservations without exception**. The verification process helps protect cardholders from unauthorized transactions and prevents fraudulent purchases. **Please note:** the **green Viator ticket/voucher is only your proof of purchase. It is **not** your official boarding pass and cannot be used for park admission. Your official boarding pass will be issued only after the required ID has been received and successfully verified. On the day of your visit, the lead traveler must present the **same original ID** at the Xcaret Box Office, where the reservation will be validated before admission. **Reservations cannot be completed and official boarding passes cannot be issued until the required ID has been received and verified.** To avoid delays, please send your ID as soon as possible after booking.
Reviews(3)
Dolphin trek and mantaray encounter was two excellent experiences. All was good organised and the communication with the operator was excellent. They contacted us previous day with useful indications and in the morning the tour guide and driver they where at the exact time at the hotel and all went smooth and great.
Hello Mr. alexandru Thank you very much for taking the time to leave us a review, we are pleased to know that you enjoyed your day at the park, we hope you come back soon
Get ready to dish out a bunch of cash like you’re going to Disney. Booking a tour is good because you get transportation but all of the buses and vans basically tell you they aren’t paid and their wage is tips. Xelha food and drinks are included (unlike Xcaret owned by the same company but not consistent) but photos $100 USD and all of the stations where we wanted photos from and wouldn’t carry a phone were broken. Waste of $100! Then we did the dolphin adventure and those photos were another $130! Dolphins for 2, a few massages, 2 photos packages, plus this trip, you’re talking around $1000 By the time you get inside the park if you’re coming from the hotel strip in Cancun, it’s around 11am so there’s little time to do things by the time you need to pack up and leave at 6pm. It’s a long day by the time everyone is dropped off we got back 8:45pm and left at 6:55am.
Thank you very much for your comments, our team will work to improve the service and make you enjoy your day with us even more.
