Viator

9/11 Memorial Museum Admission Ticket

4.7(6,557)New York City1 hour
VIATOR4.7(2,965)TRIPADVISOR4.8(3,592)

Description

The 9/11 Memorial Museum in Lower Manhattan preserves the history of the attacks on the World Trade Center, and documents the significance of those events through building remnants, personal artifacts, first-person accounts and multimedia displays. With this admission ticket, take a self-guided tour of the museum's memorial exhibition and 3-part historical exhibition, which commemorates the 2,983 people who were killed, honors those who risked their lives to save others, and reflects on the courage and compassion shown in the aftermath.

Tour Options

Admission Ticket

Itinerary

Admission included120 min

Through commemoration, exhibitions and educational programs, The National September 11 Memorial & Museum, a nonprofit in New York City, remembers and honors the 2,983 people killed in the horrific attacks of September 11, 2001, and February 26, 1993, as well as those who risked their lives to save others and all who demonstrated extraordinary compassion in the aftermath of the attacks.

Highlights

Timed Admission Ticket to the 9/11 Memorial Museum

What's included

Included
Timed Admission Ticket to the 9/11 Memorial Museum
Not included
Food and drinks

Traveller Ratings

4.7
6,557 reviews
5
5,563
4
605
3
187
2
53
1
149

Important Information

  • Wheelchair accessible
  • Infants and small children can ride in a pram or stroller
  • Service animals allowed
  • Public transportation options are available nearby
  • Transportation options are wheelchair accessible
  • All areas and surfaces are wheelchair accessible
  • Suitable for all physical fitness levels
  • Children ages 6 and under are free
  • All visitors will be screened by airport-style security
  • No re-entry is allowed after exiting the building
  • Photography is permitted for private, non-commercial use only
  • Large bags, including backpacks, large umbrellas and other items deemed so, are subject to mandatory storage in the coat room
  • The use of cell phones for conversation is prohibited in exhibition spaces and theater

Reviews(6,557)

J
JANED_H
June 21, 2026
Fantastic!

Moving, truth telling, emotional and so informative. Tells it like it was. My second visit, would visit again!

M
Middleoftheroad5
June 21, 2026
Moving

We did a timed ticket and an audio tour, not a guided tour. Site was easily walkable from subway stations. The staff was very polite and helpful. If I had to do it again, I probably would have skipped paying for the audio. The museum is fairly straightforward and you can read the same stuff that is mentioned in the audio. I would recommend, per the person who scanned our tickets, to book a morning tour and go straight to the historic exhibit downstairs, as this will be the most crowded area. After you do that, do the boat rescue film and the remaining misc. exhibits. The film about the flight that crashed in Pennsylvania was the most moving for me. The reflecting pools can be seen at any time without a ticket. Be sure to visit the Occulus across the street. It has some very cool architecture. In the far left corner of the Occulus, near the boarding for E trains, are original 1970s doors from the WTC with spray painted markings made by rescuers.

T
Tajuana_M
June 21, 2026
Moving experience

Very moving and I felt connected to the people that were lost on 9/11. Would definitely come back!!!

D
Dawn_M
June 21, 2026
Never forget

It’s very emotional and sad yet makes you realize how brave so many people were on that day in history. It brought back the memories of seeing the tragedy unfold and remembering all those lives lost that will never be forgotten etched on the wall for eternity.

S
Shawanda_U
June 20, 2026
Entry to the museum with...

Entry to the museum with tickets purchased third party was seamless. Very much enjoyed our visit. It’s a very well put together museum.

C
Chris_H
June 20, 2026
Great experiences, good...

Great experiences, good staff to guide and assist you. Truly enjoyable trip with good exhibitions and extra facts I had not heard before.

Y
YashvindKumar
June 19, 2026
Highly emotional experience

A visit is emotionally intense but highly educational and respectful. It is considered a must-visit in New York City for understanding the impact of 9/11 and honoring those affected by the tragedy.

K
Kimberlyn_F
June 18, 2026
Will Change Your Life

The tour by headset is a must! Very sobering effect. We definitely shed some tears on this tour. The amount of devastation is just heartbreaking. But the heroism is incredible!

B
Bruce B
June 16, 2026
Perfect 9/11 Commemoration

The museum experience was great and pulled a lot of memories from that day. I’m so glad I got to see this. Highly recommended!

M
Martin_H
June 16, 2026
take the guided tour for...

take the guided tour for a better experience and better understanding of the whole 911 experience. Very good

You might also like...