Viator · group up to 15 pax

9/11 Memorial, Ground Zero Tour with Optional 9/11 Museum Ticket

4.8(6,749)New York City1 hour
VIATOR4.6(2,310)TRIPADVISOR4.9(4,439)

Description

In remembrance of the tragic events that took place on September 11, 2001, visit the landmarks of Ground Zero, including the National September 11 Memorial, with a guide who has a personal connection to that day. This tour offers an intimate encounter with history as you hear the stories of not just tragedy but also heroism and resilience. Upgrade for entry to the 9/11 Museum. Pre-booking guarantees your spot, and the museum is filled with artifacts to enrich your experience. You can upgrade for a VIP guided tour or a self-guided visit with your skip-the-line ticket.

Tour Options

Walking Tour Only
  • Duration: 1 hour 30 minutes: A guided tour of Ground Zero, including the 9/11 Memorial. No Museum Entry
Walking Tour + Museum Ticket
  • Duration: 1 hour 30 minutes: A guided tour of Ground Zero, including the 9/11 Memorial, plus a skip-the-line ticket to the 9/11 Museum. Self-Guided Museum Ticket: This option does not included a guided tour of the 9/11 Museum.
Walking Tour + VIP Museum Tour
  • Duration: 2 hours 30 minutes: A guided tour of Ground Zero, including the 9/11 Memorial, plus a VIP guided tour of the 9/11 Museum.

Itinerary

15 min

Explore this transportation hub and shopping center to admire its striking architecture and learn how it symbolizes renewal at Ground Zero after 9/11.

75 min

Pay your respects to those who lost their lives at the World Trade Center on 9/11. Your guide will explain the meaning behind all the symbolic places in the memorial plaza, including the Survivor Tree and Reflecting Absence, which are the largest man-made waterfalls on the continent.

Admission included60 min

Enhance your experience by visiting the 9/11 Museum. We offer two upgrade options: either a skip-the-line ticket for a self-guided visit or a one-hour VIP guided tour through the collections of media, memorabilia, and more.

Highlights

Optional upgrade to discover the artifacts in the 9/11 Museum with your skip-the-line ticket
Tour of Ground Zero, including outside St. Paul’s Chapel
Tales of heroism, tragedy, and resilience to enrich your visit
Guided visit to the 9/11 Memorial
9/11 Museum small-group guided tour (if you choose the VIP option)
New York City guide with a personal connection to 9/11

What's included

Included
Optional upgrade to discover the artifacts in the 9/11 Museum with your skip-the-line ticket
Tour of Ground Zero, including outside St. Paul’s Chapel
Tales of heroism, tragedy, and resilience to enrich your visit
Guided visit to the 9/11 Memorial
9/11 Museum small-group guided tour (if you choose the VIP option)
New York City guide with a personal connection to 9/11
Not included
Gratuities

Traveller Ratings

4.8
6,749 reviews
5
6,142
4
324
3
112
2
84
1
87

Important Information

  • Wheelchair accessible
  • Infants and small children can ride in a pram or stroller
  • Service animals allowed
  • Public transportation options are available nearby
  • Transportation options are wheelchair accessible
  • All areas and surfaces are wheelchair accessible
  • Suitable for all physical fitness levels
  • A moderate amount of walking is involved. Please wear comfortable shoes
  • Please dress appropriately and bring layers in case of cold weather
  • 9/11 Museum admission is NOT included unless option is selected at time of booking
  • Children 3 and under free with paid adult ticket
  • We offer two upgrades for the 9/11 Museum. You can either tour the exhibits with a guide or get a skip-the-line ticket to visit on your own. If you choose the ticket option, be sure to arrive during your timed entry window as the museum reserves the right to deny admission if you miss this. With both options, you can stay as long as you like after entering. There’s a security checkpoint, and all large bags must be checked.

Reviews(6,749)

L
L8559PHkevink
June 22, 2026
Must See!

Sean was amazing! What a great and somber experience. So thankful we came.

D
davidgI2528IJ
June 22, 2026
Excellent tour

Very informative , friendly and passionate

1 people found this helpful
J
juliemR8514RE
June 22, 2026
Jim Quinn did well

Jim Quinn was extremely knowledgeable and relatable. Timely, with some light hearted comments as appropriate for such a tough and sad topic. It did rain briefly on us so he needs to remember to turn his speaker back on, but still a tour worthy of our time.

1 people found this helpful
T
tullochh
June 22, 2026
Jim Q

Jim Q great guide. Informative experience

1 people found this helpful
F
frank l
June 22, 2026
Routine excursion. Not a routine tour guide!

Fantastic first acct experience. Unique and emotional . Jim Q was terrific. Very well 5, Jim!

1 people found this helpful
Y
Y3728QGscottg
June 22, 2026
Great tour guide

Jim Q was my tour guide very detail oriented very moving compelling stories and made the tour incredible and riveting

1 people found this helpful
K
kevinpO3781ZT
June 22, 2026
Great Tour!

Great tour and really profound to hear Jim Q’s personal stories of 9/11 as someone that lived in the area during the tragic events

1 people found this helpful
S
SullivanTravel1980
June 22, 2026
Jim Q was Outstanding

Jim Q was really good, sharing stories of his experience of the day. Was really engrossing. Really nice guy.

1 people found this helpful
D
D3501DEchristopherp
June 22, 2026
Jim Q was great

Jim Q was great. Great storytelling and very insightful.

1 people found this helpful
A
antoniabP6146XM
June 22, 2026
Good tour

Cool to have someone’s personal experience included

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