Leonardo da Vinci Airport Plaza Premium Lounge, Terminal 3 Departures
Description
The Plaza Premium Lounge is a perfect place to get rid of airport hustle. It provides a variety of food and beverages as well as showering facilities with amenities included for travellers to relax and refresh. Also, the site is Wi-Fi enabled with multiple TV channels, international and local newspapers and magazines available to make this the best site for time spending.
Tour Options
Highlights
What's included
Traveller Ratings
Important Information
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- A maximum of 10 people per booking
- Children under 18 must be accompanied by adult
- Only applicable for passengers departing from International flights
- Dress code is smart casual
- Minimum drinking age is 18 years
- Admission is valid for a 6-hour window of the customer's choosing
- Passengers need to have an on-going boarding pass for a flight leaving from boarding area E
Reviews(293)
Rude staff. Elena L was extremely rude to myself and my family. Would not recommend.
Dear A G, Thank you for sharing your feedback. We understand the importance of ensuring a smooth and uninterrupted check-in experience for all our guests. We regret learning about your recent unpleasant experience at our lounge. Your feedback is important to us, as we strive to provide exceptional service to all our guests and take the necessary steps to prevent similar issues in the future. We look forward to welcoming you back soon for another wonderful experience. Best regards, Luana
The food was horrible… poor quality, everything was cold… the lounge was dirty and neglected! The worst VIP lounge I have ever visited in the world! What a disappointment! Even the pasta was overcooked and cold… horrible! Everything was horrible! The drinks were all from a machine like at McDonald's but even worse because they had little carbonation and were not cold or served with ice as expected on a summer day. The air conditioning was not on… even the coffee was from a vending machine… *Not worth the €58 they charged me! I ended up leaving and sitting in a nice restaurant outside where I ate better for less and was served with a smile. The staff at the VIP lounge reception… rude! Very poor service! A young man and a young woman who were extremely grumpy… I should have left as soon as I arrived and not paid! Horrible and disappointing! You eat better at a Chinese buffet than here! Disgusting!
Dear, Thank you for sharing your feedback regarding the seating capacity at PPL FCO T3 ESA. We regret any inconvenience you may have experienced during your visit. Your feedback is important to us, and our lounge management team is working to the best of their abilities to manage the seating capacity to ensure a comfortable environment for all guests. We will certainly work towards delivering the best experience for your future visits, and we look forward to welcoming you back. Best regards, Luana
Chaos. Waiting for 20 minutes to be told they are full unless you have less than an hour to fly. Choices of food minimal. Below par in quality of food. Want to charge 12 euros for any alcoholic drinks beer and wine free. Inside the least preferable lounge
Dear , Thank you for sharing your feedback regarding the seating capacity at PPL FCO T3 ESA. We regret any inconvenience you may have experienced during your visit. Your feedback is important to us, and our lounge management team is working to the best of their abilities to manage the seating capacity to ensure a comfortable environment for all guests. We will certainly work towards delivering the best experience for your future visits, and we look forward to welcoming you back. Best regards, Luana
Nice, big, open space with plenty of seating. Great food and service! Good desserts, cold salad/veggies and hot entree options. Beer and wine are complementary. You have to pay extra for the cocktails. Andree was especially helpful!
Dear Colette I, Thank you for your kind review! We're delighted you had an enjoyable experience at PPL FCO T3 ESA and appreciated. We strive to create a comfortable and welcoming environment for our guests. Your feedback motivates us to continue exceeding our guests' expectations, inspiring us to strive for excellence and consistently deliver exceptional experiences. We look forward to your next visit. Best regards, Luana
It so happened that I was there when it was peak and the place is an absolute mess. Dirty floors, messy tables and on top of that, awful food
Dear cwps2017, Thank you for sharing your feedback. We understand the importance of ensuring a smooth and uninterrupted check-in experience for all our guests. We regret learning about your recent unpleasant experience at our lounge. Your feedback is important to us, as we strive to provide exceptional service to all our guests and take the necessary steps to prevent similar issues in the future. We look forward to welcoming you back soon for another wonderful experience. Best regards, Luana
Not the greatest experience. Food was cold and did not taste good, employees were rude except for the checking counter personnel. There is a lot room for improvement. Avoid if you can, I do not recommend it
Dear Meander01119288282, Thank you for your kind review! We're delighted you had an enjoyable experience at PPL FCO T3 ESA and appreciated. We strive to create a comfortable and welcoming environment for our guests. Your feedback motivates us to continue exceeding our guests' expectations, inspiring us to strive for excellence and consistently deliver exceptional experiences. We look forward to your next visit. Best regards, Luana
I chose this lounge to wait for my flight. It was quiet comfortable, and the staff was amazing.. I am a celiac and Frederico went out of his way to provide me with gluten-free food and brought me a cappuccino.
Dear Anne g, Thank you for your kind review! We're delighted you had an enjoyable experience at PPL FCO T3 ESA and appreciated . We strive to create a comfortable and welcoming environment for our guests. Your feedback motivates us to continue exceeding our guests' expectations, inspiring us to strive for excellence and consistently deliver exceptional experiences. We look forward to your next visit. Best regards, Luana
It was very crowded. We had to wait a little bit to find seating but once we did, it was comfortable and provided us everything we needed to have prior to our departure, including good food and beverage.
Comfortable, quiet space. Staff on front desk helpful and friendly. Decent selection of food and drinks. Additional cost for spirits and premium drinks. Overall, decent value for money.
Great Ecperience. Variety of things to do while waiting for the transfer flight!
Dear Amru k, Thank you for your kind review! We're delighted you had an enjoyable experience at PPL FCO T3 ESA and appreciated . We strive to create a comfortable and welcoming environment for our guests. Your feedback motivates us to continue exceeding our guests' expectations, inspiring us to strive for excellence and consistently deliver exceptional experiences. We look forward to your next visit. Best regards, Luana