Dubai Creek Dhow Sightseeing Cruise

The meet up point given was accurate but on arrival there was no evidence of staff or boat, so we were not sure it was correct place until the boat arrived at departure time. My ticket was for unlimited free soft drinks but had to convince the staff that i did not need to pay, however only one drink each was allowed. The tour itself was pleasant though did not get far from the pier.

This experience was one of our worst trips, at the meeting point we had to search 40 minutes to find the staff of Tour Dubai, no office, no clue. Then we spotted one in a warehouse with the inscription on the T-shirt. On the tour no explanations, no free water as described and shorter than stated ( 45 min )

Good food and good ssrvice from Margie and Alfred. Suggestion to change your music and have some international sounds if possible.

This is a scam to get you to pay online for a tour and then Viator does everything possible to prevent you from taking the tour. Here are the details. The email we got after paying our money said the Departure Point was: Al Seef - Dubai Creek Building, Near Al Saif - Al Fahidi Building - شارع خالد بن الوليد - Al Hamriya. I will take each item to show you how Viator actively tries to prevent you from taking the tour. 1. Al Seef. Al Seef is an area of Dubai. It comprises 232,258 square meters of space (2,500,000 square feet). It has a shoreline on the Creek of 1.8 km (1.1 miles). That is a large area to roam around in to find the departure point. 2. Dubai Creek Building. If you enter those words into google, you get zero hits except for a "future" building that hasn't been built yet. If you search google maps, and accept the top link of "Dubai Creek "Tower" Building", you are directed to a building on the opposite side of the Dubai Creek from where we finally found the cruise departure point. 3. Near Al Saif. Google "Al Saif". There is no such place in Dubai. 4. Al Fahidi Building. Map it, and you will find that it does in fact exist but it is inland from the Creek at a distance of 1 kilometer from the departure point. 5. شارع خالد بن الوليد. Translates to Khaled Bin Al-Waleed street. Also inland at a distance of 1 kilometer from the departure point. 6. Al Hamriya. Again, an absolutely useless piece of information. The Al Hamriya has an area of 720,000 square meters (7,750,000 square feet). It seems that the objective of Viatour is to collect as much money online and then make it impossible for people to actually find the Creek Sightseeing Cruise. We found the departure point by wandering in the withering Dubai heat for 45 minutes and asking shop keepers as we wandered. Aha, maybe that is Viator's tactic, get us to buy spices, perfumes and stuffed camels as we search for the departure point. BTW, the tour was a non-event. We went up the Creek (without any paddles) and came down the Creek. There was no tour guide or even a recorded commentary. The same experience can be had on one of the numerous water taxis that take you across the Creek for 2 AED. To add insult to injury, the tour was to include "1 Bottle of Mineral water or 1 can of soft drink". We were charged 5 AED for our 1 bottle of water. Avoid, avoid, avoid.

I booked a guided (English commentary) tour of Dubai Creek lasting 1 hr from 10.30 with water included. It was a disappointment on every element. I received a booking confirmation but no tickets. Thankfully a very helpful and friendly employee named Alfred was on hand to assist and got things sorted before directing us to the boat. It was then that things went wrong. We were informed we would not be setting off til 11. This was a bit of a concern as we were on a schedule but we figured we could just about make it work. Then we were informed there was no water on board. Finally at 11.15 a large group of Russian speakers boarded, prompting us to check with staff that the commentary would indeed be in English. They advised there was to be no commentary. We set off at about 11.20, chugged around a small stretch of the creek for half an hour with no idea what we were looking at and then disembarked. All in all a complete waste of time and money, redeemed only by Alfred who,as far as we can tell, was the only positive element of the entire organisation. I initially wrote this feedback in a message to the operators in order to give them the opportunity to respond and reimburse us but as it has now been a full week with no response, I don't feel any guilt for making my views public. Save yourself the (admittedly very low) cost and do something else.

We were the only guests on the ship. When booking we could choose the language for the tour. Everything was fine and good but unfortunately nobody spoke. We didn't really feel welcome. They even tried to confuse us at the pier and guided us in a different direction so that we obviously missed the ship. A nice man from the area had shown us the right direction. And we were able to board. In the end we only rode the creek about 700 meters in one direction and 700 meters in the other direction. For me it was a waste of time and money. If the organizer does not want to go, he should cancel the tour. I definitely do not recommend this tour.

It was really difficult to find the place of departure ..... hardly anyone could provide information ! The journey did not take an hour but Max 40 minutes and there was no information at all.

Excellent tour. Guide was brilliant, knowledgeable, friendly and attentive. Couldn’t have asked for a better experience. Really saw a different side to Dubai life. Highly recommended.

There were several things that might have ruined the experience: - the boat was supposed to leave at 1:30PM and at 13:52PM we finally left (only 6 guests so don’t understand why did it took so long. - when we book this experience, it’s said that we will have an English guide. No one even speaks with a us. - It’s said that it usually takes 1 hour trip and we were back after 40 minutes

We waited half an hour for the boat to come. We were supposed to be on the first tour of the day but they were doing another one before ours that must have caused the delay. The crew were friendly but, despite my asking, there was no commentary, even though it was promised in the advertisement. We went up and down Dubai Creek. There were some interesting buildings but without the commentary we had no idea what they were. This is a low cost tour but if I was going again I would pay the extra for a longer and better tour. Overall we were disappointed.