Dubai City Tour and Dhow Dinner Cruise Dinner

If I could I would give minus 5. 1. Confirmation about next day tour never been sent. When we started to text to the provided contact number to confirm about meeting and pick up time the confusion became more and more.As per booking information tour starting time is 9:00am which logically makes you think that pick up time is some time before that start time.But they moved pick up time from one time to another and eventually we 've been picked up at 10:30am. And that is with tour start time 9:00am 2. It was never explained comprehensivly that there's 2 different tours inside one booking. When we finished City sight tour the guide said we are done. It was about 2:00pm .We showed him our booking details with included "Dhow Cruise Dinner by the Greek in Traditional Arabic Wooden Dhow" and logically questioned about it. He said that it will be 8:00 pm same day. Then he asked if we want to go back to the hotel and then be picked up again at 7pm or he can drop us by that cruise area so we can spend there couple of hours and then go to the cruise. We took option #2 to spend time at the cruise area. Then guide left the buss we were in and said that driver will drop us off exactly where we have to get into the mentioned cruise. Unfortunately it didn't happened. Since in a little bit driver dropped us in the middle of nowhere stayting that due to traffic he will not go there for us. Driver adviced us to walk and then take a taxi to get to the place. Very weared .We started to text to the tour contact number again . And the rep confused us even more texting that we scheduled for Marina Dinner tour but not to the one mentioned in the booking information. And rep said it's completely different place but he said if we want we can go to Dhow cruise instead but they will not provide us with drop off after. He told us to go back to the hotel and wait for pickup. It was sounded like they just trying to play with us. If it was different cruise name from the written one on the paper and different place to departure,why nobody told that? So we had to rush to the hotel by taxi and paid $30 for taxi. Then waited in the lobby again for pickup which was scheduled for 7:00 pm but didn't happen until 7:45pm. Eventually we got to the cruise ~ 9pm instead of 8 pm. Frustrated, upset and tired so much that couldn't enjoy possible nice cruise. 3. Who will compensated that extra$30 for taxi which not supposed to be spent in normal situation? We coming to visit country and get good experience but instead we got stress , multiple texting which are not free with our phone company.

Really enjoyed the half day tour, many of Dubai’s sites included with an excellent overview from our guide. The driver dropped us at the Dubai Mall rather than our hotel to enable us to continue our sightseeing. It was a shame we had to make our way to the Dhow cruise rather than get picked up but it was still a memorable evening, great way to view the Marina skyline with decent food and some entertainment.

Although our driver/guide was late, he was very knowledgeable and polite and we saw everything we wanted to see. The evening cruise was ok, not the best we have ever been on but quite acceptable and our driver was on time and polite. The food was very limited and there was no alcoholic drinks, probably not allowed with it being a dhow cruise. Entertainment was mainly ok, a bit silly at times but entertaining.

We booked dubai city tour as group of friends and it was amazing to go to old places of dubai too. Combination of modern and old dubai tour made it a great trip. Evening dhow cruise was also good. Tasty dinner with wonderful night view of creek area. Recommend to all