Atlantis Aquaventure And Lost Chambers Tickets: Dubai
Description
As Per Option Selected, If select Only Lost chamber tickets only/Aquaventure +LC combo Tickets then No pick Up drop from Hotel will be provided. If the Transfer is mention in front of the name then only transfer will be option.
Tour Options
Highlights
What's included
Pickup Locations & Times
Timing on sharing transfers may be adjusted by 30 to 60 minutes based on traffic conditions and location.
Traveller Ratings
Important Information
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Travelers should have at least a moderate level of physical fitness
Reviews(46)
We wanted to upgrade our ticket but ended up purchasing a totally different package with a help of customer service YUVRAJ. YUVRAJ provided rude answers when we requested clarification as to why he sold us the wrong package when we asked for something different. His answer was simple: This is your problem! You should have asked more questions. Such poor customer service. We need a refund! It is unacceptable to pay 720 AED for 2 tickets, and in the end, we didn’t even use them at all!
Dear Valuable Customer, Thank you for rating us regarding our services and, we regret to learn that you were not pleased with our services. We would like to hear more about this situation, kindly we request you to reply back to feedback@raynatours.com along with your booking reference number or Bill number and we shall look into this situation. With Warm Regards, Guest Experience Team
Yash bhagtani from atlantis momorail station Great guy very professional he gave us such a good price well deserved guy and guided us for everything
Dear Valuable Customer, Thank you for taking the time to share your valuable feedback. We take pride in giving delightful service to our customers and are overjoyed to receive your compliments and appreciation. We look forward to serving you in the future as well. With Warm regards, Guest Experience Team
The one of best experience diving in my life. Crews are professional and very very very kind. Thanks to my instructor from Philppines and other Master. If u eere used to dive only sea, try this aquariun diving with so many fishes. Thank u so much. 조금 비싸긴하지만 최고의 다이빙 경험이였어요. 저는 스쿠버 자격증도 있고 해서 해 볼만 했는데 전혀 경험이 없거나 물을 무서워하시면 50만원(1인당) 날라갑니다. 예약하면 취소불가능이니 숙고하세요. 그리고 다이빙할때 모든 주의사항은 영어라서 영어로 소통이 가능하셔야 합니다!
Dear Valuable Customer, At the outset, we would like to thank you for choosing Rayna Destination Management as your service provider and we are glad to learn that the company and service of our colleague has far exceeded your expectations in service delivery and thank you for your kind words of encouragement. We hope to be of service again to you and your family in the near future. With Warm regards, Guest Experience Team Rayna Destination Management
I had a terrible experience with Rayna Tours. After paying a significant amount of money for their services, I was left waiting for over two hours at my designated pick-up location. Despite repeated assurances that the situation was being addressed, nothing was done to rectify the delay. The individual responsible for my service was Jay Rajpal (jay.r@raynatours.com). His responses were inadequate and unhelpful, and my entire day was wasted due to their lack of professionalism. I strongly advise against using Rayna Tours. Their service is unreliable, and customer care is severely lacking. Save your time and money and look for a more reputable tour company.
Dear Sir/Madam, At the outset, we would like to thank you for choosing Rayna Destination Management as your service provider and once again we are sincerely apologizing for the inconvenience that you've experienced during your recent tour with us. However, your feedback is invaluable, and we genuinely appreciate your patience and understanding. We assure you that we take these issues seriously and we will use your feedback to make necessary improvements to our services by taking disciplinary actions. We are in the process of implementing a stringent communication protocol within our operational team. Rest assured; we will address each of these concerns with our team to prevent similar incidents in the future. We hope to be of service again to you and your family in the near future. With Warm Regards, Guest Experience Team Rayna Destination Management
We booked Rayna Tours for the aquaventure waterpark on a private basis. Rayna contacted us regarding details such as timing for pickup and driver’s details. On the tour day, when we were supposed to be picked up from the hotel at 10 am, the driver came at 11 am. When asked about the tickets, the driver had no idea. So, all the way from Jadaf to Jumeira, I was in constant contact with the sales guy from Rayna Tours. Guess what? They hadn’t purchased our tickets and it was at the time i was talking to them that they were trying to buy the tickets online. And guess what? The system had a bug and they couldn’t buy the tickets online. So We reached atlantis at around 11.45 am. My daughter of 3 years old was crying as she was seeing everyone entering and not us. Rayna so innocently told us to buy tickets from the counter and they will refund the amount. In all these hassles, it was already 12.30 whereby we finally entered the park. Now the driver messaged me asking me to come by 3 pm while the tour should have ended at 6 pm with the drop off at our hotel. We agreed to go back from the park at 3.30 and were dropped at our hotel at around 4.30 pm. The next day, we had city tour abu dhabi. We had a driver names Avtar Singh who was punctual and conversant in english. He is the only good thing in rayna tours. I have been refunded the amount after 4 days! I DO NOT RECOMMEND RAYNA TOURS! It is a scammer and irresponsible tour agency. My holidays in Dubai have been a nightmare just because of that tour agency. I have been in dubai in 2018 and had booked Orient Tours and got absolutely no issues with it, they were really professional. Do not go by cheap prices guys, Rayna is just a scam!
Dear Sir/Madam Thank you for writing back to us regarding our services and, we apologize for the inconveniences caused. We regret to understand that we were not able to meet your expectations in service delivery. Your feedback is invaluable, and we genuinely appreciate your patience and understanding. We assure you that we take these issues seriously, and we will use your feedback to make the necessary improvements to our services and communication processes. Rest assured, we will address each of these concerns with our team to prevent similar incidents in the future. We are happy to hear also that our colleagues especially Mr. Avtar Singh, were able to delight you so well. Rest assured your compliments to them will be shared as this will certainly motivate them to keep up the good work. We hope to be of service again to you and your family in the near future. With Warm regards Guest Experience Team Rayna Destination Management
The setup is not value for the money you pay. There are no toilets or proper change facilities. For non swimmers there are no guard rails, no gradual decent. In some reviews, it was mentioned that they are good for infants. That is not True!!! Please consider in detail before paying . The reviews may not be true.
Dear Mr Rajdeep At the outset, we would like to thank you for choosing Rayna Destination Management as your service provider and are sorry to hear your experience of the Aquarium ,I hope you have already places your reviews at the comment box of the management . We hope to be of service again to you and your family in the near future. With Warm regards Guest Experience Rayna Destination Management
So disappointed with this company. We booked the aquaadventure and aquarium with transfers from Rayna. We were told pick up was 10:00. Only to wait for two hours in the hotel lobby waiting for the driver to pick us up. The driver arrived just after 12:00. By this time we did not arrive at the park until 12:30 (opened at 09:15) and the park closed at 6pm. We paid 700 australian dollars for the day only to really have half the day at the waterpark. On complaining this company has taken no responsibility. Would never book with them again.
Dear Mr Brent Greetings from RAYNA Destination Management Thank you for writing back to us regarding our services and, we apologise for the inconveniences caused. We would like to hear more about this situation, kindly we request you to reply back to feedback@raynatours.com with your booking reference # or Bill # and we shall look in to this situation. With Warm regards Guest Experience Rayna Destination Management
Helpful concierge and staff Faizan from Rayna tours helped us with our whole bookings for cruises and IMG.
Dear Ms Reemaa At the outset, we would like to thank you for choosing Rayna Destination Management as your Service Provider and are glad to learn that we were able to meet your expectations in service delivery. We hope to be of service again to you and your family in the near future. With Warm regards Guest Experience Rayna Destination Management
My visit to Atlantis Aquaventure was an unforgettable experience filled with thrilling adventures and relaxing moments. From the ease of booking, with mobile tickets provided online, to the warm welcome from the friendly staff upon entry, the entire process was seamless. To make the most of your day at Atlantis Aquaventure, I highly recommend bringing a waterproof pouch for your phone and card. This way, you can stay hydrated by purchasing drinks and food throughout the day, as the Dubai heat can be intense. The convenience of having everything safely stored in lockers, even though an additional fee is required, ensures peace of mind while enjoying the park. The price of admission is worth every penny, as Atlantis Aquaventure offers a wide range of attractions that cater to all ages and adventure levels. Whether you're a thrill seeker or seeking a more relaxing experience, there are incredible slides and rides to suit everyone's preferences. The staff and lifeguards at Atlantis Aquaventure are exceptional. Their helpful and friendly nature adds to the overall enjoyment of the day. They are always ready to assist and ensure that your experience is safe, comfortable, and memorable. I would definitely recommend setting aside the entire day to allow time to explore all the attractions, enjoy the various dining options. In conclusion, Atlantis Aquaventure is a must-visit destination for adventure and water park enthusiasts. I am already looking forward to returning to Atlantis Aquaventure to create even more cherished and memorable moments.
Dear Mr Imaan At the outset, we would like to thank you for choosing Rayna Destination Management as your Service Provider and are glad to learn that we were able to meet your expectations in service delivery. We hope to be of service again to you and your family in the near future. With Warm regards Guest Experience Rayna Destination Management
Very nice place for family and friends.... I enjoyed my day there since it was my birthday. Hope to go there a gain in future
Dear Ms Janei At the outset, we would like to thank you for choosing Rayna Destination Management as your Service Provider and are glad to learn that we were able to meet your expectations in service delivery. We hope to be of service again to you and your family in the near future. With Warm regards Guest Experience Rayna Destination Management