XENSES tickets with Transportation *Official Product*
Description
Pack your swimsuit and get ready to have all your senses stimulated during this half day at Xenses Park. Take part in 15 different activities that challenge each of your senses in different ways. Enter the Way of Dwarfs and Giants to use your logic; visit the Xítrico Garden to awaken your senses of smell and taste. Spend five hours having fun by land, water, air, and underground. Your tour includes round-trip transport from Cancún, Riviera Maya and Playa del Carmen, entrance fees to the park, and use of amenities like locker rooms.
Tour Options
Highlights
What's included
Pickup Locations & Times
- We would like to make it comfortable for you so we will pick you up at your hotel or at the nearest point available in our routes. -In case your accommodation is not a hotel you must indicate your exact address including street name, outside number, interior number, county, postal code and city. - To know the exact time and meeting point you must send a message thru the option on your reservation or must call us at least 24 hours prior to the visit date purchased. The time shown on your ticket is not the time at which you will be picked up. - Let us know if you are not in need of transport. - We cannot assure your pickup at a hotel where you are not a guest considering that some hotel's policies, not allow visitors to access at the property. - The guides will be dressed in red t-shirts with our logo on the back for easy identification. The guides will say the tour name out loud. - If at the time you purchase the ticket you do not have the hotel yet, you must contact the Customer Service Viator staff at least 24 hours prior to the visit to the park to help you to coordinate the pickup with us. - You must be 15 minutes early at the assigned location. The time shown on your ticket is not the time at which you will be picked up. - Transportation service is not private so you will share the bus with some other visitors of Grupo Xcaret. - Starting Oct 1, enjoy more time at the park with return options at 2:00 p.m. or 3:40 p.m.
Traveller Ratings
Important Information
- Wheelchair accessible
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Transportation options are wheelchair accessible
- Suitable for all physical fitness levels
- Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price. Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price. All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat.
- It is recommended that you bring comfortable lightweight clothing, walking shoes or sneakers, biodegradable sunblock, a swimsuit and towel, and an extra change of clothing.
- Infants 0 to 4 years are Free of charge. Children mus be accompanied by an adult all the time.
- The Voucher schedule is informative. Tours and days of operation are subject to availability and changes.
- The pickup operates from different hotels in Cancun, Playa del Carmen and the Riviera Maya so the pickup time will vary depending on the location of your hotel. We will pick you up at your hotel or at the nearest point available in our routes.
- Please confirm the exact time and meeting point using the message option in your Reservation or contacting Grupo Xcaret.
- All requests for changes, cancellations and/or refunds on bookings must be in the 24-hour or more window prior to the visit date.
- The name of the lead traveller on the voucher will redeem the purchase. Your safety comes first, so you can change the name on the ticket at any time by contacting Viator Customer Service.
- In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4 F (38 C), our staff reserves the right to refuse to board our transportation or to enter our facilities.
Reviews(154)
The park is spectacular; despite being designed for midday, the attractions are very good and can be repeated. We loved the town and the sensory route, wow. Really amazing, a shoutout to XENSES....
Apreciable Visitante, ¡Muchas gracias por visitar Xenses! Nos llena de satisfacción saber que Xenses dejó una huella tan especial y que cada experiencia superó sus expectativas. Nos alegra especialmente que el Pueblo y la Ruta de los Sentidos hayan sido parte de sus momentos favoritos. Estos espacios están diseñados para sorprender, despertar emociones y ofrecer una perspectiva diferente de la realidad a través de escenarios únicos e inolvidables. Agradecemos profundamente su reconocimiento y sus amables palabras. Será un placer recibirle nuevamente para seguir creando recuerdos extraordinarios. Asimismo, le invitamos a seguir explorando nuestros otros parques o tours como Xailing Catamarán, Xel-Há o Xenotes, los cuales podrían adaptarse a sus intereses y preferencias. Para obtener más información, por favor, contacte directamente a nuestro centro de atención telefónica, donde estaremos encantados de brindarle asistencia personalizada. Saludos cordiales. Yamileth P. Grupo Xcaret – Servicio al Cliente. +52 (998) 883-3143 - US 855-326-0682
Well - they say its a half day experience. we spent 6 hours :) We reached around 10 AM - We did the dry part of the park first - great place to take awesome pictures - kids had a blast. We then did the anti-gravity town - and then the water slide, lazy river, mud slide, flying zip line, showers etc. Took a break for snacks and drinks and then did the sensory experience which was amazing. Crowds were well managed and staff was super helpful. - Its really a mesmerizing experience.
Dear visitor, Thank you so much for sharing your experience! It's fantastic to hear that you and your family enjoyed such a full and memorable day at Xenses. It’s wonderful to know the kids had a blast exploring the attractions, taking fun photos, and experiencing everything from the Town and Bird Flight to the sensory journey in the Xensatorium. We’re also glad that you found the staff helpful and the park operations well organized. Your kind words truly motivate us to continue creating unique and mesmerizing experiences for our visitors. There is so much more to explore with Grupo Xcaret! From the beauty of Xel-Há to the incredible views with Xailing, we have something for everyone. For more info or a personalized booking, just reach out to our call center; we'd be happy to help you plan your next visit. Best regards. Brenda H. Grupo Xcaret – Customer Service. Mex: + 52 (998) 883-3143 - US: 855-326-0682
Amazing day out from Playa del carmen. As with all Xcaret parks the transport was on time, clean and friendly. This park is so so good we both said we would love to come back next time we are in Mexico 🇲🇽 Test your senses it doesn't lie! The wonky village to the nuggets slide and the senses walk is so good to do!
Dear Jodie, ¡Thank you for sharing such a wonderful experience with us! We are delighted to know that your visit to Xenses was filled with excitement, fun, and unforgettable moments from beginning to end. It is great to hear that the transportation service met your expectations and added comfort to the journey. Xenses is a place where imagination and reality come together, creating a journey that awakens every sense and turns simple moments into unforgettable memories. We appreciate your recommendation and look forward to welcoming you again on your next visit to Mexico for more surprising adventures and unique sensations. Also, we invite you to explore other Grupo Xcaret parks and tours, such as Xoximilco, Xenotes, or Xailing, which may fit your interests and preferences. For more information, please contact our call center directly, where we will be happy to provide personalized assistance. Kind regards. Yamileth P. Grupo Xcaret – Customer Service. Mex: + 52 (998) 883-3143 - US: 855-326-0682
Good quality service and great experience highly recommended
Estimado Juan Carlos, ¡Muchas gracias por visitar Xenses! Estamos muy felices de leer que disfrutó del recorrido y de las actividades que estimulan la mente y los sentidos. En Xenses buscamos sorprender a nuestros visitantes con experiencias fuera de lo común que inviten a relajarse y divertirse al mismo tiempo. Será un placer recibirle nuevamente para seguir explorando todo lo que el parque tiene para ofrecer. Asimismo, le invitamos a seguir explorando nuestros otros parques o tours como Xplor Fuego, Catamarán Xailing o Xichén, los cuales podrían adaptarse a sus intereses y preferencias. Para obtener más información, por favor, contacte directamente a nuestro centro de atención telefónica, donde estaremos encantados de brindarle asistencia personalizada. Cordialmente, Brenda H. Grupo Xcaret – Servicio al Cliente. +52 (998) 883-3143 - US 855-326-0682
Xenses is a wonderful park—my kids absolutely loved it, and the activities were fun and unique. Unfortunately, the transportation was very disappointing. We were picked up at 7:10 AM but didn’t arrive until 10:30 AM due to delays, even though the park opens at 9. Then we were told to return by 1:45 PM, which made the whole experience feel rushed since the park closes at 6. We later found out there was a 3:45 PM return option, but no one told us earlier. We would have definitely chosen that. Great park, but transportation and communication need serious improvement.
Dear Neydar, Thank you for sharing your experience with us. We’re glad to hear that you and your kids enjoyed the park and its unique activities. At the same time, we sincerely regret the inconvenience you experienced with transportation and the lack of clear communication regarding return options. We understand how this situation could make the visit feel rushed, and we truly appreciate you bringing it to our attention. Your feedback will be shared with the appropriate teams to improve both our coordination and the information provided to our visitors. We’re grateful for your kind words about the park and hope to have the opportunity to welcome you again for a smoother and more enjoyable experience from start to finish. Kind regards. Brenda H. Grupo Xcaret – Customer Service. +52 (998) 883-3143 - US 855-326-0682
Excellent place, recommended.
Estimado Jaime, ¡Muchas gracias por visitar Xenses! Para nosotros es un gusto leer que tuvo una maravillosa experiencia en nuestro fantástico parque, donde la imaginación no tiene límites. Apreciamos su excelente evaluación, ya que nos motiva a seguir brindando experiencias únicas a cada visitante. Esperamos tener el placer de recibirles nuevamente para seguir creando momentos inolvidables en familia. Asimismo, le invitamos a seguir explorando nuestros otros parques o tours como Xailing Catamarán, Xel-Há o Xichén, los cuales podrían adaptarse a sus intereses y preferencias. Para obtener más información, por favor, contacte directamente a nuestro centro de atención telefónica, donde estaremos encantados de brindarle asistencia personalizada. Saludos cordiales. Brenda H. Grupo Xcaret – Servicio al Cliente. +52 (998) 883-3143 - US 855-326-0682
This park has attractions that tricks you with optical illusions. Has fun water activities too like mud bath and water slide. Only takes a few hours to finish the park. Prices are more expensive through Viator though than through the Xcaret website. Visiting once is enough
This is an amazing place. It's not really big, but has a lot of fun. I would recommend it to any age.
The experience was great. You can enjoy this park in 5-6 hours so you have time for the rest of your day. The admission fee is reasonable given all the things you can enjoy. The atmosphere is very safe, relaxing and fun, they protect nature and the environment as well as flora and fauna. There were not large amounts of people, we did not have to wait in line for long in any attraction. The staff was friendly and professional, ready to help you in case of need. It is best for relaxation and having fun in unconventional ways because all the time the park plays with your senses.
Dear Ronaldo, Thank you so much for visiting Xenses! We’re delighted to hear that you had such a great experience and enjoyed the unique way the park plays with your senses. It’s great to know you found the atmosphere safe, relaxing, and fun, and that you appreciated our commitment to caring for nature and wildlife. We’re also happy to hear that you experienced short wait times and friendly, professional service from our team. Your recommendation means a lot to us, and we hope to welcome you back soon for more unconventional fun and sensory adventures. If you're looking to explore even more incredible adventures, we invite you to discover our other Grupo Xcaret parks and tours, from the thrills of Xplor Fuego to the natural beauty of Xel-Há or the vibrant celebration at Xoximilco. There's something for everyone, and we’re sure you’ll find the perfect experience to match your taste. For more details, feel free to visit our official website. Kind regards. Brenda H. Grupo Xcaret – Customer Service. Mex: + 52 (998) 883-3143 - US: 855-326-0682
The park is beautiful, just the sensations you need to revive your senses. It is amazing to live with your family or partner. I think not all activities are for children under 6 years old to my point of view by others it is amazing to live the experience
Estimada Mirna: ¡Muchas gracias por visitar Xenses! Para nosotros es un gusto saber que el parque le pareció precioso y que las experiencias sensoriales fueron exactamente lo que buscaba para revitalizar sus sentidos. Nos alegra también que lo considere un lugar ideal para disfrutar en familia o en pareja. Apreciamos mucho sus recomendaciones y, adicionalmente, nos gustaría compartir que en Grupo Xcaret siempre nos hemos distinguido por ofrecer seguridad y calidad, priorizando la integridad y el bienestar de nuestros visitantes, huéspedes y socios. Por ello contamos con protocolos de seguridad y personal capacitado para brindar las mejores indicaciones durante cada actividad. Por ejemplo, algunas experiencias no se recomiendan para mujeres embarazadas o personas con problemas cardíacos, asma, epilepsia, claustrofobia, hipertensión, diabetes, cirugías recientes, miedo a las alturas, fracturas o restricciones médicas. Asimismo, se sugiere que los niños tengan una estatura mínima de 1.10 m y que tanto adultos como menores sepan nadar, ya que varias actividades se realizan de manera individual. Toda esta información se encuentra disponible en nuestro sitio web oficial. Nos complace que, en general, haya encontrado la experiencia increíble. Será un placer recibirle nuevamente y le invitamos a descubrir otros parques y tours de Grupo Xcaret, como Xoximilco, Xplor Fuego o Xichén, que podrían adaptarse a sus intereses y preferencias. Para obtener más información, le invitamos a comunicarse con nuestro centro de atención telefónica, donde con gusto le brindaremos asistencia personalizada. Saludos cordiales. Brenda H. Grupo Xcaret – Servicio al Cliente. +52 (998) 883-3143 - US 855-326-0682
