Xcaret Plus Full-Day Tour from Cancun with Transport
Description
Enjoy a hassle-free adventure at Xcaret Park with round-trip transportation from Cancun hotels and full access to one of the Riviera Maya’s top eco-archaeological attractions. Swim in underground rivers, explore the Tropical Jungle Trail, visit the Coral Reef Aquarium, and experience the world-famous Xcaret México Espectacular show. Surrounded by jungle, cenotes, and the turquoise Caribbean Sea, Xcaret blends nature, culture, and adventure in one unforgettable destination. Your Xcaret Plus admission includes a delicious buffet meal, snorkeling gear, and exclusive access to private areas with lockers, dressing rooms, and restrooms. Discover over 50 attractions that celebrate Mexico’s heritage and natural beauty — all in a single, extraordinary day.
Tour Options
Itinerary
Discover the best of Mexico at Xcaret Park, the Riviera Maya’s most iconic eco-archaeological attraction. With your full-access admission, enjoy over 50 natural and cultural experiences — from swimming in underground rivers and exploring lush jungle trails to visiting Mayan ruins and the colorful butterfly pavilion. Savor an authentic buffet lunch at one of our specialty restaurants, then relax with amenities designed for comfort throughout your visit. As night falls, experience the unforgettable Xcaret México Espectacular, a breathtaking show with 300 performers celebrating Mexico’s history, music, and folklore. Book now and live the most complete Riviera Maya adventure in one magical destination!
Highlights
What's included
Pickup Locations & Times
Meeting points for travelers that are in downtown hotels and Airbnb’s or any location that we can't reach: Cancun Meeting Point: Marina Puerto Cancun or Wyndham Garden Cancún Downtown The pickup time is set according to your location and start at 07:00 am, the travelers that doesn't provide pick up location will need to get in contact with us as soon as possible, otherwise we will not be able to provide the service.
Traveller Ratings
Important Information
- Public transportation options are available nearby
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- It is not possible to change the date on the day of your visit
- All children of 5 years old or over will pay the child price. Children's of 12 years or over will pay the adult price
- Children of 4 years old or below will travel for free sitting on lap
- All infants are required to be registered in the booking, otherwise they will not have access to the transportation
- Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price
- Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price
- All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat. You need to have ID to confirm the age of the child
- If you a re a guest of the Occidental at Xcaret Destination - All Inclusive, Playa del Carmen the park is located 15 minutes minutes away nexto to the hotel, guests need to go by themselves to the park main entrance, hotel conciergel always help to the customers to get to the park
- The boarding pass tour operator sends you a blank one and it is mandatory to print it. Remember that the white one is the correct one, not the green viator purchase receipt.
- Is mandatory you send an ID screenshot driver license as soon as you finish doing your reservation
Reviews(57)
When i reserved. They gave me a pickup time and the day of tge tour they changed it so we weren't able to go and lost what we paid. Im really disappointed. Never again I will use viator.
Referencia de reserva: BR-1261894463 Nombre del tour: Cancún Xcaret Plus Excursión de día completo con transporte de ida y vuelta Fecha de viaje: sábado, 19 de julio de 2025 Nombre del viajero principal: Teresa Alvarez Nombres de los viajeros: Teresa Álvarez, Pasajero dos, Pasajero tres, Pasajero cuatro, Pasajero cinco Viajeros: 5 adultos Incident Summary The client did not board the tour transport despite pickup confirmation. The reservation was processed as a no-show, and no refund was issued per policy due to incurred costs. Day Before Tour (July 18): Client notified via phone/email of confirmed 6:40 AM pickup time. Online listing (showing 8:30 AM) was clarified as approximate; policy requires clients to confirm pickup time with the operator. Tour Day (July 19): Transport arrived at the confirmed pickup location (6:40 AM). Client refused boarding, expressed dissatisfaction using profane language (e.g., "fraud"), and declined further communication.Client did not contact tour operator despite prior instructions.Transport departed without the client. Onsite staff reiterated pickup time and urged client to board.Post-incident follow-up attempted; client unresponsive, that's why i could not mark the booking like no show. Client did not board despite transport arrival. If they want a refund the Refund is declined: Per Viator policy, no refunds are issued for same-day cancellations/no-shows due to prepaid vendor costs (transport, tickets, reserved capacity). We are at your disposal Warm regards
The place is very magical, The only thing is that I didn't know i had to pay for all the activities inside the park. but the park is amazing. me and my daughter had a great time.
We paid for Xcaret all day experience including RT transportation between hotel and park. We were told to be outside at 0750. We waited outside since 0745 and nobody came. I was in communication with tour provider who told me the transport was there even though I sent him pictures to the contrary. I waited nearly an hour and told him I would hire a taxi and submit the receipt for reimbursement, which I did. Now he is refusing to honor that even though I paid for the service that was not provided. The tour operator is being argumentative and unprofessional. Do NOT trust this group. I will be filing a claim with my credit card as well for services paid for and not provided.
Dear customer: I remembered you arrive late and we helped you to switch in another day when this tour you have to pay again if you arrived late. You have done the tour,I don't understand why you sent a review saying you didn't do it.
Amazing park, we loved swimming with the dolphins and floating through the caves. Everyone is so friendly. The show was wonderful. We definitely recommend this excursion
This park is amazing and I love coming back. Remember to wear good water shoes for the underground rivers. I’ve never tried the extra experiences like parasailing, but the regular features are fun and the aviary is a special treat. It will be hot, so remember to hydrate.
Great place!! Mexican Disneyland! We have been here before and it only gets better!! We brought our two granddaughters for graduation present!! They loved it!!!We will be back next year!! This is a must place to see!! Night show was super excellent!will put up picks! Check it out
Hello good morning Thank you for your comments, we are happy and satisfied that you had a great time and even more so with your family, we hope you return soon Warm regards
The park were beautiful, but the ad on this advertisement is wrong . My hotel is listed and I selected for the transportation to pick us up only to be told they don’t pick us at the hotel. The time says 8:30 Am is also wrong. When we had to walk to a meet up point at 6:50 AM that kinda ruined our planing for the morning. Update the information on your page because it’s not correct. Won’t book through this company again.
Well worth the money. Very organized. The show was amazing. The river was magical. Very LOONG day. Oaxaca restaurant had a decent amount of traditional food
The concept is nice but way overpriced and upselling on every single activity. the boat snorkeling trip was very short and underwhelming, the butterfly and bird park very limited. The night show was the only thing that was impressive and the bus tour guides were very nice as well.
We apologize for any disappointment you experienced during your Xcaret Plus Tour from Cancun with Round Trip Transportation. Your feedback is important to us, and we're sorry to hear that certain aspects of the tour did not meet your expectations. We understand your concerns regarding the pricing and upselling of activities. We strive to provide transparent pricing and offerings to our guests, and we apologize if this was not the case during your experience. Your feedback will be shared with our team to ensure that our pricing and upselling practices are clear and fair for all guests. We regret that the boat snorkeling trip and the butterfly and bird park did not meet your expectations. We will review these activities to ensure that they provide a more fulfilling experience for our guests in the future. We're pleased to hear that you enjoyed the night show and found the bus tour guides to be very nice. We will pass along your compliments to them. Thank you for sharing your honest review, and we hope to have the opportunity to welcome you back for a more satisfying experience in the future. If you have any further comments or concerns, please feel free to reach out to us directly.
All the cool stuff costs to much money. Otherwise, it was just a glorified zoo. The ride from hotel to to here. Don't do. It's a set time. I would recommend trying the hotel that goes with the park along with 7 others.
Thank you for sharing your feedback on your Xcaret Plus Tour from Cancun with Round Trip Transportation. We appreciate your perspective and regret that certain aspects of the experience did not meet your expectations. We understand your concerns about the additional costs for activities within the park. Your feedback regarding pricing will be noted and considered as we strive to offer fair and transparent pricing for all our guests. We apologize if the transportation arrangements did not meet your needs. We will review our transportation options to ensure they provide greater flexibility for our guests. Thank you for your recommendation about exploring hotels that offer access to the park along with other amenities. We will take this into consideration and work to provide more comprehensive options for our guests. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future. If you have any further comments or suggestions, please feel free to reach out to us directly.
