Wieliczka Salt Mine Skip the Line Ticket
Description
The Wieliczka Salt Mine dates back to medieval times and has a history of around 9 centuries of salt exploitation. The tourist route through the mine is located 135 meters underground, and is accessible by stairs, or by elevator now on special demand. It is an absolutely unique place to visit and is a must-see during your stay in Krakow. One of the major benefits of visiting the Salt Mine is the health benefit of its special climate and its micro-element filled air.
Tour Options
Itinerary
Take an unforgettable guided walk along the 3-kilometer-long tourist route 135 meters under the ground. Book this 2-hour live guided tour in Wieliczka Salt Mine a professional local guide. The Wieliczka Salt Mine dates back to medieval times and has a history of around 9 centuries of salt exploitation.
Highlights
What's included
Traveller Ratings
Important Information
- Service animals allowed
- Public transportation options are available nearby
- Suitable for all physical fitness levels
Reviews(44)
The experience was very good. But the tripadvisor itself did absolutely nothing. You were measured by someone who had printed tickets. But then you had to go into the "normal" queue and wait for 25 minutes in the shining sun, 30 degrees Celsius, before you came in and a "normal" guide met up. So the question where is what did trip advisor really do? the answer is: nothing. But it certainly became more expensive. Advise you all to get a ticket directly from the mine website.
Dear Guest, thank you for your feedback. We are glad you enjoyed the tour itself! To clarify, our host meets guests on site to handle ticket collection, assist with entry, and coordinate group entry with the official venue guides—which does save time compared to standard ticket office lines. However, mandatory security checks at peak times can occasionally cause short delays outside. Best regards, KrakowBooking Team
I strongly advise against booking through Krakow Booking. We purchased tickets for the Wieliczka Salt Mine through this company, expecting added value based on their claims. Instead, we ended up paying over 700 PLN more than we would have by purchasing the tickets directly at the ticket office. Even with children included, the total price was around 120% higher than the official price. The company also claims that booking through them helps you avoid long queues. This was completely untrue in our experience. There were no queues at the ticket office at all, so this promise was misleading. Another selling point was that a tour guide was included. This information is also meaningless because every visitor is assigned an official guide at the Wieliczka Salt Mine, regardless of where the tickets are purchased. Overall, this was a huge disappointment. We paid a significant premium for benefits that either did not exist or are included with every standard ticket. I cannot recommend this service.
Dear Guest, We're sorry for your disappointment. The Salt Mine is extremely popular; ticket office lines often take several hours, even if you luckily avoided them this time. Our price covers advance booking, skip-the-line access, and agency support, which differ from direct ticketing. Thank you for your feedback. Best regards, KrakowBooking Team
Krakow Booking Tours was VERY complicated! You just stand across the street and wait for someone to come and get you to check in. Very disorganized and not friendly. It was only the tour guide that was awesome. Everything else with this company is not good. Don’t know why Viator would sell this company!
Thank you for sharing your feedback with us. We are truly glad to hear that you found the tour guide awesome, as our guiding team puts a lot of passion into sharing the history of the mine. However, we are very sorry for the frustration and confusion you experienced at the meeting point. We always aim for a seamless check-in, and it's disappointing to hear that our logistics and staff friendliness fell short of expectations. We will review our coordination across the street from the mine to make the check-in process much clearer and more welcoming for our guests. We appreciate your honesty, as it helps us improve the overall logistics of our tours. Best regards, KrakowBooking Team
Beautiful trip, very interesting, it doesn't get cold inside as they say, perhaps because it was 35 degrees outside A suggestion for improvement from the organizing agency Viator, you could provide more indications on where to pick up the tickets.
Dear Guest, Thank you for your feedback! We are glad you enjoyed the tour. Regarding the meeting point, we always send detailed instructions via WhatsApp/email beforehand, as Viator's system can sometimes be unclear. We appreciate your suggestion and will work on making the instructions even more visible. Kind regards, KrakowBooking – Reservation Department
Awesome Salt Mine! Thank you!
Dear Guest, Thank you so much for your wonderful feedback! We are absolutely thrilled that you had an awesome time exploring the Wieliczka Salt Mine. It was a pleasure assisting you! Kind regards, KrakowBooking – Reservation Department
We paid for beat the queue to go in at 1130 & ended up queueing & going in after midday. This was caused as information telling us where to meet was confused many other people had the same issue. Once in salt mine was amazing & very interesting
Thank you for your feedback. We are glad you found the Salt Mine amazing, but we sincerely apologize for the confusion regarding the meeting point and the resulting delay. We take this seriously and are already improving our instructions to ensure a smoother, true "skip-the-line" experience for our future guests. kind regards, KrakowBooking Team
I thought it was going to be kind of lame, but then I went and my mind was blown. The altar is salt, the reliefs in the walls are salt, the tiles in the floor are salt and even the chandeliers are salt. I think we went on a morning tour and it was about half a day, so you'd still have a lot of time to wander around Krakow afterwards.The chapels, art, etc. were very awesome.
Thank you for this fantastic review! We are thrilled that the salt mine blew your mind and exceeded your expectations—the completely salt-carved chapels, floors, and chandeliers really are unique! It is also great to hear that the half-day morning tour gave you plenty of time to explore Kraków afterward. We appreciate your recommendation! kind regards, KrakowBooking Team
Very good. At the entrance there was a bit of waiting but not too long. The Fench speaking guide Pawel was very funny and provided wealth of details amd information. There are a lot of step and walking so make sure you are in good condition and comfortably shod. St Kinga's chapel was my favourite part, it was incredible to see how faith and art created beautiful statues and spaces under the ground. The sourroundings of the mine are pleasant as well with green spaces, shops and restaurants. Well worth a visit.
Thank you for your lovely review! We are thrilled to hear that you enjoyed the tour and that Pawel kept you entertained with his great humor and knowledge. St. Kinga's Chapel is truly a magical place. Thank you for the practical tips regarding the stairs and footwear—they will surely help future travelers. kind regards, KrakowBooking Team
Quite expensive but a very interesting guided tour. A bit confusing to use the voucher to get the tickets. Need to read the small print to collect the tickets
Thank you for your feedback! We are glad you found the tour interesting. We appreciate your note about the voucher process—we always want to make things as smooth as possible. We will review our instructions to ensure the ticket collection details stand out more clearly for our future guests. kind regards, KrakowBooking Team
Excellent experience, excellent communication with Krakow Booking. Very competent, professional and humorous guide, which made the experience even better.
Thank you so much for your excellent review! We are thrilled to hear that you had a great experience and appreciated our communication. It is also wonderful to know that our guide’s professionalism and humor made your visit to the Salt Mine even more memorable. We hope to see you again soon! kind regards, KrakowBooking Team
