Wieliczka Salt Mine Guided Tour from Krakow with pick-up from Selected Hotels
Description
During the tour you will have a chance to visit the twenty historic chambers connected by approximately 1.25 miles (2 kilometers) of passages. Descent into the mine is by staircase (380 steps) to the 1st Level (at a depth of 110 feet or 64 metres) and return to the surface is by lift up the Danilowicz shaft from the 3rd Level (at a depth of 443 feet or 135 meters). The whole tour lasts about 4-5 hours. You will spend around 2 hours in the Salt Mine.
Tour Options
Itinerary
The Wieliczka Salt Mine is on UNESCO's 1st World List of Cultural and Natural Heritage due to its' importance in the history of mining. The mine is also notable for a long tradition of tourism. This famous breath-taking site has been visited over the centuries by Nicolaus Copernicus, Johann Wolfgang von Goethe, Alexander von Humboldt, Dimitri Mendeleev, Boleslaw Prus, Ignacy Paderewski, Pope John Paul II, and crowned heads of state, not to mention millions of people from all over the world. Included in the tour is a stunning "underground town" with lakes, passages, and the marvelous Saint Kinga Chapel. The whole tour lasts about 4-5 hours. You will spend around 2 hours in the Salt Mine. If you would like to take photos, you must purchase permission at the entrance to Saint Kinga's Chapel. During this tour there is no lunch break. After your arrival back in Krakow, you will be dropped off at your pick up point.
Highlights
What's included
Pickup Locations & Times
Hotel Pick-up includes pick-up from Selected Hotels in Krakow City Centre. If your hotel or accommodation is located outside of Krakow City Centre or is not accessible by bus/coach we will provide pick-up from the nearest available scheduled pick-up point. We will confirm your exact pick-up point and time up to 1 day before the tour date.
Traveller Ratings
Important Information
- Not recommended for travelers with poor cardiovascular health
- Public transportation options are available nearby
- Travelers should have at least a moderate level of physical fitness
- Bringing luggage to the mine is not allowed with the exception of hand baggage. Hand baggage is considered to be luggage of maximum dimensions 35cm x 20cm x 20cm.
- Temperature in the Mine is between 14 and 16 degrees Celsius
Reviews(314)
It was a nice experience. Pick up was perfectly on time and the salt mines were great. The only issue was that they did not tell us the time when to go back for the return trip, thus we did not do the museum part as we thought that the coach will not wait for us. Another issue was that we went up with the lift that is 400m away from the coach. We were confused how to find the coach. This should have been told to us before we enter the salt mines. Otherwise all was good.
Dear sharonz2026, Thank you for taking the time to share your feedback with us. 😊 We are glad to hear that your pick-up was perfectly on time and that you found the salt mines themselves to be a nice experience! At the same time, we are truly sorry for the confusion regarding the return time and the walk from the lift to the coach. We completely understand how frustrating it must have been to miss the museum part because of this. Your comments are incredibly valuable to us, and we will definitely discuss this with our team to ensure our drivers and coordinators provide clearer instructions and logistics before the tour begins. 🚌 We hope that despite these hiccups, you brought home some wonderful memories from Krakow. If you ever decide to visit our beautiful city again, we would love to have another chance to host you on one of our other SeeKrakow tours and provide you with a flawless experience. 🏰 Warm regards, The SeeKrakow Team
I book a tour under headout for 830am with hotel pickup. The tour was postponed to 1030am and told me 1 day before and the pickup was not my hotel but a pick up point which i had to walk 10mins in the rain to get to jt
Dear GlobeTrotting794155, Thank you for bringing this to our attention, and we sincerely apologize for the disruption to your tour experience. We completely understand your frustration—getting a last-minute time change and having to walk in the rain to a pickup point is absolutely not the seamless experience we aim to provide. While we occasionally have to adjust schedules or pickup points due to local traffic regulations or local operator availability, we know how frustrating it is to receive this news just a day before your tour. We want to look directly into your booking and make this right. Please reach out to our dedicated support team with your booking ID and reference this review. We are committed to resolving this for you as quickly as possible. Warm regards, The SeeKrakow Team
Excellent tour. Guide was fantastic such good English
Dear joannemK8666TX, Thank you so much for taking the time to share your lovely review! 🌟 We are absolutely thrilled to hear that you had an excellent time on our Wieliczka Salt Mine tour and that your guide made such a fantastic impression with their great English. Our team at SeeKrakow always strives to deliver the best experience, so your kind words really mean a lot to us. If you have a quick moment, we would be incredibly grateful if you could share your feedback on Google as well! 😊 We would love to welcome you back in the future. Next time you visit, we highly recommend checking out some of our other SeeKrakow tours, like our trip to Zakopane and the Tatra Mountains. ⛰️ Safe travels and hope to see you again soon! Warm regards, The SeeKrakow Team
The salt mine was very interesting but the organisation from SeeKrakow was atrocious. Our pick up point and time were changed 3 times in less than 24 hours between booking and getting on the bus, which was confusing and disconcerting. At the salt mine the driver handed us over to a guide taking a general public individual tour, not an organised group tour as we had been led to believe. This meant we exited the mine in a town centre about half a mile from where we entered and had no idea how to get back to the bus. It was only when someone from SeeKrakow phoned to complain that we were late and holding up the bus that we got directions. I would definitely advise finding a different tour operator to book the salt mine with.
Dear Colin G, Thank you for taking the time to share your feedback. We are glad to hear you found the salt mine itself interesting, but we sincerely apologise for the difficulties you experienced with the pick-up confirmation time and the exit from the mine. A holiday should be seamless, and we recognise that we fell short in this instance. Your pick-up time was originally scheduled for 08:40 in the morning, and that information has not changed. In the confirmation messages sent from our reservation system, there was a general starting time for the tour noted as 08:30. However, since you opted for hotel pick-up, we adjusted your pick-up time to 08:40. We apologise if this caused any confusion. Regarding the tour inside the mine and the challenges you encountered with the exit location, the choice of which exit lift to use at the end of the tour is entirely at the discretion of the Salt Mine Dispatch and the Guide. Unfortunately, we do not receive updates about this from the mine. We also regret any frustration caused by the follow-up call regarding the bus. Our intention was not to imply a complaint but rather to locate you and ensure you received assistance with finding the bus, as all other participants in our tour had already boarded. We appreciate your understanding as we work to ensure a smoother experience for our guests in the future. Kind regards, The SeeKrakow Team
Seeing the salt mines was very much above expectation! Incredible piece of landmark. On top of that, we had a great tourguide called Elizabeth. Sweet lady and brought good information about the saltmine and added nice humor to it. Thank you Elizabeth!
Hello rogierp550! Thank you so much for your kind words. We are thrilled to hear that the Wieliczka Salt Mine exceeded your expectations! It truly is a breathtaking place, and we will be sure to pass your compliments along to Elizabeth – she will be delighted to know her humor and knowledge made your tour so special. 🧂✨ We hope you enjoyed your time in our beautiful city. If you ever return to Poland, we would love to show you more of the region with another SeeKrakow tour. Safe travels and see you again! 👋😊
Very good experience. Very glad we decided to go to the mines! Tour guide ‘Samantha’ was excellent and a true professional. Highly recommended! Thanks again.
Dear samlang12, Thank you so much for your kind words! We are thrilled to hear that you had such a great experience at the Wieliczka Salt Mine. It is wonderful to know that Samantha made such a positive impression on you with her professionalism. We will be sure to pass your compliments along to her! ⚒️ We hope you enjoyed the rest of your stay in our beautiful city. If you ever find yourself back in Poland, we would love to welcome you on another adventure with SeeKrakow. Perhaps next time we can show you the charms of Zakopane or the history of the Old Town? 🏰 Best regards, The SeeKrakow Team
The driver was very welcoming, loads of detail of our journey told us exactly what we need to no.
Dear Diane, Thank you so much for your kind words! We are delighted to hear that you had a great experience and that our driver made you feel so welcome. Providing clear details and making sure our guests know exactly what to expect is very important to us at SeeKrakow. 🚐✨ We are glad you enjoyed the journey to the Salt Mine! It would be a pleasure to host you again on another adventure. Perhaps next time you would like to join us for a tour of Auschwitz-Birkenau or a beautiful day trip to the Tatra Mountains in Zakopane? Best regards, The SeeKrakow Team
This was a fabulous trip. We were picked up on time and the return to the hotel was good. The tour itself was fascinating and the salt mine with its chambers and sculptures was incredible.
Dear Guest, Thank you so much for your kind words! We are delighted to hear that you had a fabulous trip and that our timing with the hotel pick-up and return worked perfectly for you. The salt mine truly is a fascinating place, and we are glad you enjoyed exploring the incredible chambers and sculptures. It is always a pleasure to share such a unique site with our guests! 🧂✨ We would love to welcome you back for another tour with SeeKrakow during your stay. Perhaps a visit to the Tatra Mountains in Zakopane or a guided walk through the historic Old Town would be your next great adventure? Best regards, The SeeKrakow Team
Excellent trip. Tour guide extremely knowledgeable. Be prepared there are a lot of steps but going down not up. Would highly recommend.
Dear Jane, Thank you for your kind words! We are so glad to hear that you found the tour well worth the trip and that your guide’s knowledge added to the experience. You gave a great tip for future travelers – those steps at the start are definitely easier going down than up! 😉 We really appreciate the recommendation. It would be a pleasure to see you again on another SeeKrakow tour. If you have some more time in our beautiful city, we would love to show you the historic streets of the Old Town or take you on a poignant journey to Auschwitz-Birkenau. Best regards, The SeeKrakow Team
Great trip, well organised from pick up to drop off. The guide was very informative. There are a lot of steps down, so sensible shoes are a must! A lift thankfully takes you back to the surface. You are packed in tight, though!
Dear Quest36799029115, Thank you for sharing your experience! We are happy to hear that everything went smoothly from pick-up to drop-off and that you found the guide informative. You’re absolutely right about the sensible shoes – those steps at the beginning are quite the workout! 👟 We’re glad the lift ride back up provided a bit of relief, even if it is a cozy fit. We would love to host you again on another adventure with SeeKrakow. If you’re staying in the city a bit longer, perhaps our tour to Auschwitz-Birkenau or a relaxing evening in the Thermal Baths would be a great next step? Best regards, The SeeKrakow Team
