(TOP) Private car: Hanoi/Noi Bai Airport (HAN) from/to SaPa
Description
When it comes to ultimate services, warm hospitality and professionalism we perform our utmost and that’s how we stand out among all the travel companies. The products and prices OUROS Travel offer, the services we deliver, the policies we set, the trust we create, the personal attention we pay are few of our specialties. To present an elaborated view of our specialties and give you undeniable reasons to book with us, hereby is a short yet effective list: - Real & authentic experiences - High quality and excellent services - Value for money - Best price - no hidden costs - Responsible & sustainable travel
Tour Options
Highlights
What's included
Pickup Locations & Times
Airport pick up: After you have collected your luggage, please head to the exit gate where you will be met by our representative/driver who will be holding a sign with the lead passengers name. Non-Airport pick up: We will pick you up from your Hotel lobby for the departure to the airport. Please call/message the hotline if you can’t locate your driver (WhatsApp).
Traveller Ratings
Important Information
- Infants are required to sit on an adult’s lap
- Suitable for all physical fitness levels
- The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions.
- Each traveler is allowed a maximum of 1 suitcase and 1 carry-on bag. Oversized or excessive luggage (e.g. surfboards, golf clubs or bikes) may have certain restrictions, please inquire with the operator prior to travel to confirm if your excess luggage is acceptable.
- Arrival transfer: After you have collected your luggage, please head to the exit gate where you will be met by our representative who will be holding a sign with the lead passengers name. Waiting time: maximum of 90 mins after your flight's arrival.
- Departure transfer: We will pick you up from your Hotel lobby for the departure to the airport. Waiting time: maximum of 30 mins.
- You will be charged 100.000 VND/hour if your driver has to wait for more than allowed waiting time.
Reviews(33)
Efficient private car trip from Hanoi airport to Sapa - our driver Mr Tùng did not speak much English, but was a safe driver, skilfully negotiating pot holes and keeping the journey smooth. We had 2 toilet/coffee stops along the way. Much quicker journey than the overnight train!
We had a very good driver who picked us up on time from the hotel and drove safely to Hanoi airport.
I booked their Cab from Hanoi airport to Sapa and Sapa to Hanoi, Everything went smooth. Mr. Bac (picked us from Airport) was on time and even dropped a message a day before on WhatsApp, His driving was perfect and drove us safely without any rush. Kept the car AC on for rest room stop as my kids were sleeping due to late night flight. While travelling from Sapa to Hanoi, there was a change in my original plan and I was intending to leave earlier, Owner of travel agency immideatly accomodated my request (with in 2 mins) Thanks Ouros for making my family travel safe and secure.
Excellent service. We took a car from Hanoi to Sapa. Our driver was right on time to pick us up. He drove well and helped us get to our destination, which was not easy as it was way up in the hills on paths that were barely wide enough for one car. Thank you.
Great service and arrived 5 minutes prior to scheduled time. Great communication with the hotline operator. Well executed transfer. Thank you.
Thank you very much for your kind feedback. We’re delighted to hear that the service was punctual and that our hotline team communicated clearly throughout your transfer. Your positive comments are a great motivation for our team to continue delivering reliable and professional service. We truly appreciate your trust and hope to welcome you again in the future. Best regards, OUROS Travel Vietnam Whatsapp: +84932039015 Email: transportation@ourostravel.com
Terrible vehicles, drivers don’t speak any English at all. Uncomfortable 5 hour experience, no WiFi, only 1 stop which is also horrible
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet your expectations. We would like to clarify that Wi-Fi is not a guaranteed service on all private taxi bookings, as this depends on the vehicle type and local network availability. Regarding communication, most Vietnamese drivers are friendly, helpful, and experienced, though many are not fluent in English. In practice, drivers often use Google Translate to communicate with international tourists, and for any important or urgent matters, our 24/7 hotline is available to support customers directly. To help us better understand and review your case in detail (including the vehicle type booked and the actual car assigned), we would kindly appreciate it if you could provide your booking reference. Your feedback is valuable to us, and we continuously work to improve our service quality for all future customers. Best regards, OUROS Travel Vietnam WhatsApp: +84932039015 Email: transportation@ourostravel.com
Instructions on meeting was given clearly prior to arrival at the Airport. Driver was there waiting patiently after we cleared immigration. Immigration situation was quite chaotic and it took us more than an hour to clear immigration. Generally a pleasant experience first time transfer to Sapa from Hanoi Airport.
Thank you very much for sharing your experience. We’re pleased to hear that the meeting instructions were clear and that the driver was waiting patiently despite the extended immigration process. We understand how challenging arrivals can be, especially during busy periods. We’re glad your first transfer from Hanoi Airport to Sapa was a pleasant one, and we truly appreciate your trust in our service. We look forward to assisting you again on your future travels. Best regards, OUROS Travel Vietnam WhatsApp: +84932039015 Email: transportation@ourostravel.com
Great service. Early pickup at the airport no waiting around. Comfortable journey, very friendly driver. Good comfort breaks on route to Sapa. Would definitely recommend.
Thank you very much for your wonderful feedback. We’re delighted to hear that the early airport pickup, comfortable journey, and friendly driver made your trip to Sapa a pleasant experience. It’s also great to know the comfort breaks met your needs. We truly appreciate your recommendation and look forward to welcoming you again on your next journey in Vietnam. Best regards, OUROS Travel Vietnam WhatsApp: +84932039015 Email: transportation@ourostravel.com
It will get you from A-B, but if you are not comfortable being the passenger of an aggressive driver, do not choose this service.
Thank you for sharing your feedback. We are truly sorry to hear that your experience with our driver made you feel uncomfortable. Safety and comfort are our top priorities, and we take your comments very seriously. We will review this matter with our team and provide additional training to ensure a smoother and more pleasant ride for our future customers. We truly appreciate your input as it helps us improve our service. Best regards, OUROS Travel | Vietnam Tour Operator Whatsapp: +84932039015 Email: transportation@ourostravel.com
Transfer from sapa to hanoi, pretty good, it would be better if the driver is able to speak basic english
We truly appreciate your review. It was a pleasure serving you. Thank you for trusting OUROS Travel —we’re always here if you need anything. Warm regards, Whatsapp: +84932039015 Email: transportation@ourostravel.com
