Tokyo ⇆ Haneda Airport (HND) Private Transfer One-Way／Roundtrip
Description
Up to 5 people ¥15800 JPY for a private transfer between Haneda Airport (HND) and central Tokyo-Shibuya, Shinjuku and more- Choose a one-way ride or book a round-trip to unlock special discounts. • Reliable private Tokyo airport transfer with licensed, insured vehicles • Driver tracks your Haneda Airport flight and waits up to 90 minutes after landing • Door-to-door pickup at your Tokyo hotel or address • Ideal for families with children, elderly travelers, business travelers, and groups with luggage • Add-ons available: booster seat, arrival hall name sign • Driver will contact you via WhatsApp prior to pickup, with ongoing customer support available via email and WhatsApp A smooth, pre-booked Narita Airport transfer designed to avoid taxi queues and public transport stress.
Tour Options
Highlights
What's included
Pickup Locations & Times
-Please provide your flight number and an active WhatsApp number when booking. -For airport pick-ups, the driver will track your flight and wait up to 90 minutes after landing. -If your flight is delayed or cancelled, please inform us at least 6 hours in advance. Otherwise, the service will follow the original schedule. -The driver will contact you before your service with the car photo and waiting location for easy identification.
Traveller Ratings
Important Information
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Transportation options are wheelchair accessible
- Suitable for all physical fitness levels
Reviews(40)
Excellent service thank you! Highly recommend went back in Tokyo. Driver was timely and the car was clean with cold AC.
Very courteous, professional, prompt, helpful and great driver - excellent all round service. Highly recommend this provider
We’re so glad you were happy with our service! Your kind words will be shared with the driver, who will also receive a reward for the great feedback. We’ll continue doing our best—thank you!
Viator is AWESOME! Excellent customer service and prompt, texted ahead of time and showed up early! No stress travel service!
We’re so glad you were happy with our service! Your kind words will be shared with the driver, who will also receive a reward for the great feedback. We’ll continue doing our best—thank you!
The transfer from our Tokyo hotel to HND airport for my family of 5 was flawless. Driver arrived on time and we were delivered to the gate exactly as planned. It was a good ending to our wonderful Japan trip.
We’re so glad you were happy with our service! Your kind words will be shared with the driver, who will also receive a reward for the great feedback. We’ll continue doing our best—thank you!
Very professional and efficient . Friendly, polye and on time. Vehicle was very comfortable and quiet
We’re so glad you were happy with our service! Your kind words will be shared with the driver, who will also receive a reward for the great feedback. We’ll continue doing our best—thank you!
Terrible. Literally stranded me, my friends, and two kids under 4. Claimed they got the wrong address, even when we sent them a screenshot of the correct address we sent them via email AND the fact that they dropped us off at the correct address when we arrived (got the round trip option). Refused to pick us up, refused to refund, refused to admit they were wrong. Save yourself and just get an uber or go with someone actually reliables
We are sorry to hear about your experience. Unfortunately, we cannot identify your booking from this review alone. We also could not find any email on May 26 reporting an incorrect address issue, and our customer service team did not receive any internal report about this matter on that day. Please contact our customer support team with your booking reference so we can investigate and assist you properly. Thank you.
My experience has been great so far🥰Yang communicated promptly and got us to our destination in a timely fashion! We will be picked up in a week! Would highly recommend!
We’re so glad you were happy with our service! Your kind words will be shared with the driver, who will also receive a reward for the great feedback. We’ll continue doing our best—thank you!
I booked a ride with Pick-U Tokyo for me, my 4 year old and my 10-month-old. But the ride never showed. I contacted the driver through WhatsApp per company policy. I spent 20 minutes begging them to just pick me and my kids up at the pre-booked location before giving up and looking for another ride. I told the company about the issue in hopes that I could get a refund and move on. But they were extremely rude and just lied about what happened and kept changing their story about why I couldn't get my money back. It's one thing to get stood up but another to have the company lie and get cheated out of money. DO NOT USE THIS COMPANY unless you want to pay to be stuck on the street in Tokyo.
Thank you for your feedback. Could you please contact our customer support team with your booking details? We will check the communication record, flight tracking, driver waiting time, and what happened on the day. We never intend to leave any guest without support, so we would appreciate the opportunity to investigate this case and understand what went wrong. Thank you.
Great experience. Driver was in contact with me all the time prior to my pickup. He even came a little ready at my request. Car was large and immaculate.
We’re so glad you were happy with our service! Your kind words will be shared with the driver, who will also receive a reward for the great feedback. We’ll continue doing our best—thank you!
very nice, call to let us know he was ther and was waiting right there when we walked out
We’re so glad you were happy with our service! Your kind words will be shared with the driver, who will also receive a reward for the great feedback. We’ll continue doing our best—thank you!
