See 15+ Top Sights Paris Tour with Fun Guide, (Walking and Metro Tour)

Thank you for taking the time to leave your feedback. We are genuinely sorry that the experience did not meet your expectations. We would, however, like to clarify a few points. The tour you originally booked was our 3-hour experience, not a 5-hour tour. Due to the exceptional heatwave in Paris that day, we moved the start time from 2:30pm to 3:00pm and, as a gesture of goodwill, upgraded you free of charge to our longer tour. For this reason, we are surprised by your comment that the tour was shortened, when in fact you received a longer experience than the one you had booked. The extreme temperatures meant our guide adapted the route to keep the group in the shade where possible and included additional comfort breaks to ensure everyone's safety and well-being. These decisions were made with our guests' best interests in mind during unusually hot conditions. We are sorry to hear that you felt the commentary and communication did not meet your expectations. We take this feedback seriously and will discuss it with the guide to ensure that information and the itinerary are always communicated clearly. Finally, regarding your comment that you received no response from us, we did receive your message and replied. In your correspondence you requested a refund and indicated that you intended to leave a negative review if one was not provided. While we always welcome honest feedback, we believe reviews should reflect the experience fairly rather than be linked to the outcome of a refund request. We appreciate your feedback and wish you all the best in your future travels

Thank you for your feedback. We’re sorry to hear the tour wasn’t what you expected. Our tour is designed to help guests see more of Paris in a limited amount of time by combining walking with the Métro. Rather than spending hours walking between distant landmarks, we use public transport to connect the city’s major highlights efficiently. This allows us to cover many more iconic sights than would be possible on foot alone. That said, we understand this style of tour isn’t for everyone. We appreciate your comments and will continue looking for ways to make the balance between transport, sightseeing, and historical storytelling even better. Thank you again for joining us, and we wish you all the best on your future travels.

Thank you for your review. We're delighted to hear that you enjoyed your time with Alex and that you learned a lot during the tour. We'll be sure to pass your kind comments on to her.. Regarding the 15 sights, the tour is designed to cover all the major highlights. However, the exact route and timing can occasionally be affected by factors such as group pace, traffic, public transport delays. We always do our best to ensure guests experience as many sights as possible. We're pleased that overall you had a good experience, and we hope to welcome you back on another tour in the future.