Private Transfer from Paris Train Stations to Hotels
Description
We offer you a quality service with recent spacious vehicles, professional English-speaking drivers to guarantee you the greatest comfort during your journeys.
Tour Options
Highlights
What's included
Pickup Locations & Times
You will be expected by your driver upon arrival, we will provide you with the necessary information before your arrival to facilitate you to find your driver and ensure a smooth transfer. Remember to provide us with your train number during your Reservation so that we can follow the arrival in real time for an optimal organization.
Traveller Ratings
Important Information
- Specialized infant seats are available
- Service animals allowed
- Public transportation options are available nearby
- Infants and small children can ride in a pram or stroller
- All areas and surfaces are wheelchair accessible
- Transportation options are wheelchair accessible
- Wheelchair accessible
- Suitable for all physical fitness levels
Reviews(10)
I began texting this company early in London so I could find out where to go. Not once did this company answer my messages. Finally 10 minutes after my scheduled pick up time.. I call them & the gentleman first said there was an accident which made the driver late, then he said the driver was dropping someone else first then he will come to me. He said he would call me back in 10 minutes - he never called. I called him back and said driver would be with us in 15 minutes. He never apologized and in fact became rude. 30 minutes later Fayed came and he was very nice. He said he was just assigned to pick me up an hour prior. He kept apologizing. I would NOT use this company again since I know they did not take my reservation seriously and I booked it November 19, 2025.
Dear Gayle, Thank you for your feedback. We are truly sorry to hear about your experience and sincerely apologize for the inconvenience caused. On the day of your transfer, an unexpected incident occurred as the driver initially assigned to you was involved in an accident. As a result, we had to quickly reorganize and assign the nearest available driver to ensure your pick-up could still be carried out. This situation unfortunately caused the delay and confusion you experienced, and we completely understand how frustrating that must have been. That said, we fully acknowledge that our communication did not meet the level of service we aim to provide, and we sincerely apologize for the lack of timely updates and for your experience when contacting our team. This is not the standard we hold ourselves to. Please be assured that we always do our utmost to meet our clients’ expectations, even in unforeseen circumstances such as this, and we are taking your feedback seriously to improve our responsiveness and service. We are glad to hear that the driver was courteous upon arrival, but we understand that this does not make up for the inconvenience caused. Thank you again for bringing this to our attention, and we hope to have the opportunity to provide you with a much better experience in the future.
Excellent driver (Lounes) from Gare du Nord. It was the perfect intro to the city. I would book it on every visit.
Thank you very much for your kind review! We’re delighted to hear that your transfer from Gare du Nord with Lounes was such a great experience and a perfect introduction to the city. We will be sure to pass your compliments on to Lounes ! he will be very happy to hear your feedback. Your satisfaction is our priority, and it’s always a pleasure to know we’ve helped start your visit on a positive note. We truly appreciate your trust and look forward to welcoming you again on your next trip to Paris! Kind regards,
This company canceled our service 1:10 before arrival by train on the app, didn’t even have the courtesy to text or email us, we didn’t know until we arrived at the train station and no one was there to collect us. I would not use them, now I have to wait 7 days for a refund.
We’re sorry to read your review but would like to clarify some key points to avoid the spread of misinformation. As clearly shown in the screenshots you shared, you were informed in advance of the situation. Unfortunately, your arrival coincided with a day of major demonstrations in the city, which caused road closures and disrupted access. To avoid unnecessary delays and confusion, we advised you in good faith to take a taxi directly from the train station, which you did. As for the refund, it was processed immediately, and we have proof of this. If there’s any delay, it may be on your bank’s side, not ours. We understand your frustration, but we kindly ask that you share accurate information, especially when circumstances beyond anyone’s control are involved. Best regards,
Our train was an hour late which caused some confusion with the pick up. We sent a message to the driver and ultimately had a different driver. Our second driver called us and we were able to get to our hotel. Thanks to Amir for getting to us without too much confusion as to the meeting point. The train station is very large with a huge number of people inside and a lot of taxis outside. Be sure you are clear on the meeting point as well as have a contact number for the possibility of a train being late. Overall, handled both situations well
Dear alley29070, Thank you for sharing your experience and for your understanding regarding the delay and the confusion it caused. We’re glad that our driver was able to reach you promptly and help you get to your hotel despite the challenges. Indeed, Paris train stations can be quite busy, and clear communication is essential. Your advice to future passengers is very helpful! We appreciate your kind words and hope to provide you with an even smoother experience next time. Best regards,
We made reservation and our card was immediately charged, but the operator did not pick us up. I tried calling and emailing. When I got a response, they said I needed to cancel as they could not pick us up… I sent a follow up message requesting a refund and have not received a response.
Thank you for your feedback. We are truly sorry to hear about your experience and sincerely apologize for the inconvenience caused. What you described is absolutely not the level of service we aim to provide. We understand how frustrating it must have been to be charged and then not receive the scheduled pick-up, as well as the lack of timely communication regarding your refund request. This situation is currently being reviewed internally so we can fully understand what went wrong and ensure it does not happen again. Please rest assured that we take this matter very seriously, especially when it comes to billing and customer trust. Regarding your refund, we confirm that it has been done just the day after the incident, we think you didn't check before you put your review. Once again, we sincerely apologize for this experience and thank you for bringing it to our attention. Kind regards,
Our driver was on time, helpful with our luggage, did a great job driving that resulted in our getting to the train station even earlier than we had expected!
Thank you very much for your kind review! We’re delighted to hear that your driver was punctual, helpful with your luggage, and ensured a smooth journey to the train station even getting you there earlier than expected. Providing reliable and efficient service is exactly what we strive for, so your feedback truly means a lot to us. We hope to have the pleasure of assisting you again on your next trip!
I enjoyed excellent transfer service from Paris to my Pension. The driver was respectful and driving very comfortable. I highly recommend this service and will submit a favourable review.
Bonjour Rhodao520, Merci beaucoup pour votre retour ! Nous sommes ravis que vous ayez apprécié le confort de notre service et le professionnalisme de notre chauffeur. Votre recommandation nous fait énormément plaisir! Au plaisir de vous servir à nouveau lors de votre prochain séjour à Paris ! Bien cordialement,
I have two stars because they were there on time . . Otherwise , the driver spoke no English was rushing us thru traffic to walk to the car not even realizing how far we were behind him trying to roll our luggage on cobblestone (mind you I was with my granddaughter and was crossing us thru moving cars with no regard . Needless to say we stopped until proper time to cross and GIn he hadn’t noticed we weren’t behind him . The driving was reckless even had a crossing pedestrian hit the top of his car, and going head on with a cyclist which was terrifying and he yelled at her out the window , not sure who was in the wrong but still scary moment for myself and 9 year old granddaughter . We booked for luxury vehicle he arrived in a Toyota . . We arrived to hotel he practically ran out of his vehicle placed our luggage on the curb and sped off with no assist . Poor experience , unsafe driving , not polite and could not communicate due to no English . We will be using Uber from here on out .
Thank you for taking the time to share your feedback. We are very sorry to hear about your experience, and we sincerely apologize for the distress and discomfort caused to you and your granddaughter. What you describe is extremely concerning and does not reflect the level of service, safety, and professionalism we are committed to providing. In particular, the issues you mentioned regarding the driver’s behavior, communication, driving standards, and lack of assistance are unacceptable and are being taken very seriously. Please be assured that this matter is currently under thorough internal review, and appropriate actions will be taken. The safety and well-being of our clients is our top priority, and we deeply regret that you felt unsafe during your journey. We also apologize for the discrepancy regarding the vehicle provided, as well as the lack of support upon arrival; this falls well below our service standards. We truly appreciate you bringing this to our attention. Once again, we sincerely apologize for this unacceptable experience. Kind regards,
When I reached out to confirm, They responded w all the correct info. And driver was waiting for us when we got there. Was great.
Thank you very much for your kind feedback! We’re delighted to hear that everything went smoothly, from the confirmation to your arrival, and that your driver was there waiting for you as expected. Providing a reliable and seamless experience is exactly what we aim for, so it’s great to know we met your expectations. We truly appreciate your trust and hope to assist you again on your next trip! Kind regards,
Booked to travel from Gare du Nord to Gare du Montparnasse and back and very glad we did . Excellent service - polite and helpful drivers - good vehicles. Return trip TGV was late - driver messaged frequently to arrange new time and sort out location and made sure we got to Eurostar on time when it was a tight schedule. Definitely recommend and use again.
Dear Somersetlegalbeagle, Thank you very much for your kind words and for choosing Kingsley Travel for your journey between Gare du Nord and Gare Montparnasse. We are delighted to hear that our drivers provided polite and helpful service, and that despite the TGV delay, we were able to keep you on schedule for your Eurostar departure. Your recommendation means a lot to us! We look forward to welcoming you again on your future travels. Best regards,
