[Private] Trang An Boat Ride and Hoa Lu Temples - Day tour

We booked this private tour several months before our arrival, with the understanding that the itinerary would be customized by reversing the typical order of sites (as seen in many online itineraries). This was intended to help us spend less time in the heat and focus on the locations that interested us most. We also arranged—and paid an additional fee—for both an English/Vietnamese-speaking guide and a Chinese/Vietnamese-speaking guide. On the day of the tour, only the English/Vietnamese-speaking guide was initially provided, and he was not aware of the second guide arrangement. We chose to delay the start of the tour until Maeve was able to arrange for the Chinese-speaking guide to join us. This was ultimately resolved, although it did shorten our tour time by about an hour. In addition, the itinerary followed was more aligned with standard tour routes rather than the customized version we had discussed. It may be helpful for future travelers to note that Custom Asia Travel appears to work with local operators in delivering their tours. Overall, while the experience did not fully align with our original expectations, we appreciated that the company worked to address the guide issue, and both guides were professional and enjoyable to spend the day with.

It was my family’s last minute decided private trip and I found this operator by chance. However, it turned into an over expected wonderful trip we got, thanks to the very detail and enthusiatics recommendations, advises and consultancy of Ms Vu Thu Huyen. My family got various members included teenagers boys & girl, and my mom who is car sick and needs special care during thw whole trip with specially customized initerary to make sure it is suitable and enjoyable for every single family member. Ms Hang, the sweet, nice local tour guide did her good job to take care my whole family during 3 days trip, she was just more than a tour guide but became one of the family big sister who could manage to well accompany my teens and take good care of my mom as well. The driver was nice, polite, attentive and considerate the whole 3 day long. I would highly recommend Custom Asia Travel for your private & customized travel plan.

Thankyou Custom Asia travel for a well organised and professional experience , from ease of booking and interaction through WhatsApp, payment and then on to the day. , Tam was a great guide, energetic and really new her stuff..good locations and family was happy with choice of food..fair priced and timing was also great. Thanks for making it a memorable day for us all..

My partner and I did the day trip, was an unbelievable experience. We had Happy as our tour guide and he is a true gentleman. He has a great knowledge and speaks very well. Highly recommend. The tour itself covers a great amount and it’s organised well.

We were impressed with Custom Asia Travel service throughout the booking process. We had to rearrange the tour due to weather conditions but Maeve Van was very helpful organising a change of date and communicated any updates promptly. The tour itself was amazing and personalised where possible to our preferences. I would recommend their input when booking Ninh Binh trips.

Great tour and fair price! Our guide, Thu, was brilliant, friendly and knowledgeable which very good English skills. Thanks!

We did a private tour with driver + guide. A great way of touring without having to do add-on activities that you aren't interested in. Even though it was a cold and wet day, we had a great time at Trang An and Hoa Lu. Our guide, Alex, was knowledgeable and spoke excellent English and added to the experience. Our driver was smooth and safe and the day was very comfortable. Our lunch stop was deliciouse with a wide variety of cooked food and they accomodated a vegetarian well. A great day all round. Booking was smooth and the team were very responsive. Thanks to Fiona and Minh.

overwhelmingly crowded. We were there at 8 AM, and there were throngs of people crowding and pushing in front of both ticket offices. People push and shove to try to get in front of you, and 2/3 of them are smoking. It might be a lovely bit of nature, but it’s way too crowded to enjoy it. Long lines for both buying tickets and for getting on a boat.

Actually I have booked every day another tour for one week! Especially Halung Bay was my target destination to visit - as a must to see.

Custom Asia travel review We are from California and we only had nine days to explore Hanoi, Ninh Binh, Sapa, Hue & Danang including transportation. I am an ambitious traveler who wants see picturesque places and experience the local foods. There’s no way that we could do it ourselves without the help of Custom Asia Travel. Molly was the nicest travel agent I have ever had. We started communicating three months before the trip. I just sent her our flight information and told her which hotels we wanted to stay and places we wanted to visits. Quickly she formulated a detailed tour itinerary customized to our taste. The tour included private car transportation, five star hotels, breakfast and lunch, English speaking tour guide, and airport pick-up/ drop-off. Surprisingly, the cost was not expensive at all. Our tour guide is Callum (Cương) who can communicate fluently in both Vietnamese and English. He went extra miles to make sure we really had a good time. Our flight from Hanoi to Hue was two hours delayed, Custom Asia Travel made an arrangement with the tour guide and the driver to give us a food tour in Hanoi without an extra cost! During the trip, Molly made herself available 24/7 by phone for customer support. We travel the world but this trip was one of the most memorable journeys! I wish Custom Asia Travel soon expands their service to everywhere in Vietnam and Asia. Their outstanding customer service certainly made our trip safe, smooth and unforgettable! I highly recommend this travel agency to everyone, anyone who want to travel to Vietnam.