Private Airport Transfer From Punta Cana To La Romana And Bayahibe

This transportation is not recommended at all. We could not find anyone at airport. Only the kindness of other taxi drivers helped us locate someone by phone. Someone showed up 10 minutes later and then said he could not take us and wait “5 minutes” for someone else. 5 minutes turned into 30. Someone arrived and did not speak English, offer water bottles, or have in van WiFi. All of this was advertised and confirmed by email. The driver took several phone calls and texts and we felt extremely unsafe with his driving. We have been driven many times to our resort and understand that drivers are aggressive but this was way beyond that. Luckily after online chat with Viator we were able to cancel return trip and get a refund.

Can be daunting traveling into an unknown country, however the experience was seamless. Great service eand would highly recommend.

Great transfer. In contact before my flight touched down. They gave me good directions where to meet once at the airport. Download Whatsapp before you arrive.

Our driver was nice, but spoke very,very little English. He was about 20 minutes late and there was no water or WiFi. If it hadn’t have been for the young ladies outside the airport, I am not sure if we would have found our driver.

Great communication Easy read signs at airport Friendly driver with a clean van that was climate controlled.

Our driver was very friendly and did a great job even w the downpour of rain we had to drive through

The transfer never showed up. Yes, our flight was delayed 1 1/2 hours but you would think the transfer company would check that. Had to take a cab to our hotel.

Not good. The driver was going very fast and the car was very old making noise very uncomfortable. And the driver was driving a stick manual like he's driving a race car. The whole car was jerking. Please ask for a newer van and a driver who drives slow and safely and if possible The car with automatic transmission and not a stick manual. Since this is a long ride, we got nauseous and a bit sick in the car. Thank you.

The service was terrible, the vehicle was real old, all the signal lights at the dashboard was on, the alert of low gas levels low, breaks on, engine on, the suspension was broken or something like that because every time when pas a pothole the car was cracking, the length of our travel will be for around 1-1/4 hr. imagen what was the reaction. The driver arrive 30 minutes late on the return day, and he try to recover the time driving real fast 150 km/hr till I say please drive safely and slow to the speed limit 80 km/hr. I can’t recommend this company at all.

We booked a round trip private transport from the punta Cana airport to La Romana. The day we arrived to the airport, we had to wait a very long time for our driver however we were able to get a driver and we arrived at our destination safely. By the way, these transfers (ours at least) did not have water. The day we were leaving our driver (he did not speak any English) included 2 other people which should not have happened! I advised the driver (with a translator) we have a private transport so no one else should be with us and he told us 2 other people are coming and walked away from the van we were in and went to wait for them in the lobby. I requested half of a refund and was rejected. I was then text messaged almost immediately why did I request a refund and when I explained the situation, my messages were left on read and I still do not have half my refund. “Customer service” has not been helpful. The next trip we take to Punta Cana we will not use this service again. Whatever you do, please do not use this company and look elsewhere for transportation.