Miami: Hop-on Hop-off Sightseeing Tour with Cruise Option
Description
Discover Miami's vibrant vibes with a hop-on hop-off tour of Magic City. Our flexible tours turn Miami into your playground. Ride the full 2-hour loop or hop off at any stop to explore, then board again when you're ready. Enjoy our open-top double-decker buses as you travel through Miami's iconic neighborhoods, from South Beach's sun-kissed sands to Wynwood's colorful art scene. Our routes capture the true heartbeat of the city. Dive into the local culture and continue your adventure at your own pace. Plus, enjoy a FREE 1-hour bike rental in Miami Beach, perfect for exploring the shoreline. Our digital audio guides share stories of Miami’s diverse communities, celebrity homes, and Art Deco gems. With unlimited hop-on hop-off access, make the most of your time — shop at Bayside Marketplace, explore Downtown museums, or soak up the beach views.
Tour Options
Highlights
What's included
Traveller Ratings
Important Information
- Wheelchair accessible
- Infants are required to sit on an adult’s lap
- Infants and small children can ride in a pram or stroller
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Hop-on hop-off commentary is available: English, Spanish, German, Italian, French and Portuguese (Brazilian)
- Please contact Big Bus Customer Service via web or app 48-hours in advance if wheelchair assistance is required.
- Download the Big Bus Tours app to access and activate your ticket, track buses in real time, and board easily using your mobile ticket.
- Night Tour departs from Stop #1 Bayside Marketplace at 8PM
- Activate your ticket either via Big Bus app or in person with Big Bus staff
Reviews(2,495)
OMG terrible! The bus didn’t have air conditioning and they didn’t let us know. We couldn’t complete the loop and didn’t enjoy the tour.
We have used this company in so many locations in Europe. We were very disappointed in Miami. We joined the tour after a rain storm. The driver drove too fast ( in pur opion) hitting low haning branches with no warning and we were absolutely soaked and dodging falling branches. There was no warning from the driver that the tour was coming to the end and we were rudely shouted at to get off the bus. We joined the bus again the following day ( without the rain)but the driver was equality rude. On our last trip the driver did speak to the passengers telling everyone it was the last bus of the day. On the whole we have found this company very rude and unwelcoming. We waited a long time for the buses to arrive in comparison to the same company in other locations. There seemed to be just two buses operating in this location at one time which isn't enough, far too much waiting time! I would not recommend using this company on a short trip to Miami!
I booked this experience with my son. On the website they write that the buses pass every 30 minutes but it is not true! They pass every hour! Furthermore, it was raining and we could not stay on the uncovered part. We went downstairs and there was no air conditioning! An unbearable heat! Never again a Big Bus!
The a/c in the bottom portion of the bus was not working and it was sweltering hot. The top of the bus had a full right side of speakers that did not work with the earbuds provided. There were times were the trees got through the top shield and sides. The driver was going a little fast at times. A woman threw up from motion sickness on the top half, her friend told the driver and he did not stop to help or clean it up. Wear a hat if you sit at the top.
Hi, We are sorry to hear that your experience did not meet your expectations. We appreciate you sharing your comments with us, as we always aim to provide a comfortable and enjoyable experience for our guests. If you would like to provide any further details regarding your experience, please feel free to contact us directly. Alexandra@BigBusTours
Easy to discover the city when you don't know it and you have little time you get on and off where you want
Thank you for your lovely feedback! We're delighted to hear that you found the tour an easy way to discover the city, especially when time is limited. The flexibility to hop on and off wherever you like is exactly what makes the experience so enjoyable. We really appreciate you taking the time to share your experience and hope to welcome you on board again in the future. Best regards, BigBusTours@VladL
This was awful. They were late every time, and the AC did not work, Miami and no AC. It made for a miserable drive anywhere.
Hi, Mark! Thank you for your feedback. We're very sorry to hear that the service did not meet your expectations. Delays and issues with the air conditioning, especially in Miami's heat, can certainly impact the enjoyment of the tour. We appreciate you bringing this to our attention and will share your comments with our operations team for review. If you want us to look into this situation deeper, please contact us vie live chat or email: https://www.bigbustours.com/contact-us We hope you'll consider giving us another opportunity to provide a better experience in the future. Daniel@BigBusTours
Overall, a great way to see the key areas of Miami. The tour was around 2 hours and had headphones given to us for a commentary on the area. Whilst I have no issue with a pre-recorded track I found the commentary focused far too much on the shopping areas and great places to spend cash rather than delving into more of the history of the area. In the areas such as little Havana the history was great and was very enjoyable. Overall, would recommend.
I loved this bus tour !!! Tour Downtown Miami, then went To Miami Beach, Wynwood and then Little Havana and then ends where it started in Downtown Miami Highly recommend this bus tour.
Hi there! Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your Big Bus Tour and had a great experience exploring Miami with us. We truly appreciate your recommendation and hope to welcome you on board again soon. Alexandra@BigBusTours
Booking was horrendous. Arrived before departure to be snapped at that the last tour left 20 minutes ago. Contacted customer service for refund or to use the next day and asked the correct departure times. Ignored. Followed up and refund refused and limited information provided. Could not use voucher and nobody assisted in customer services. Kiosk operator and lady driver there initially were rude, severely lacking in customer care skills and understanding of basic English. Avoid.
Thank you for taking the time to share your feedback. We are very sorry to hear about your experience and fully understand how frustrating it must have been from the moment of arrival. Being given incorrect information about departure times and then not receiving the support or assistance needed afterward is not the level of service we aim to provide. We are particularly concerned by your comments regarding the behavior of both the kiosk operator and the driver. All customers should be treated with courtesy, patience, and professionalism, and we sincerely regret that this was not your experience. Your feedback regarding communication and customer care is very important and will be shared with our local team for review and improvement. We also regret that your attempts to contact customer service did not provide the clarity or support you needed. Clear, timely communication is essential, and your experience highlights an area where we need to do better. Thank you again for bringing this to our attention. Your feedback is invaluable in helping us improve our service. Flavius@BigBusTours
Thank you very much to Guide Chris, very kind and took the time to explain everything we needed! Thank you!!!
We're thrilled that you had such a positive experience with our Guide Chris! Thank you for taking the time to share your feedback. We always strive to provide exceptional service and are delighted to know we met your expectations. Andrei@BigBusTours.
